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rjd111 View Drop Down
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Joined: 21 Dec 2013
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Posts: 17 		Direct Link To This Post Topic: Microwave not working
    Posted: 11 May 2014 at 6:57pm
 I took my 2014 171 out for shakedown trip tho weekend. Eveything was worked except for the sunbeam
convectiom grill oven. The grill part was getting hot but I only brought pre packed microbe food only,and the microwave part did not work.The selling dealer is 70 mile drive each as they were the closet dealer.The dealer where the rood is stored is also a Forest River Dealer and will work on my trailer for  $50.00 per per visit due the amount of paperwork to FR to be paid for warranty work, Should I ask the selling dealer to renburse me?
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kymooses View Drop Down
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Joined: 01 Aug 2010
Location: Louisville, Ky
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Posts: 1807 		Direct Link To This Post Posted: 11 May 2014 at 9:19pm
Originally posted by rjd111

 I took my 2014 171 out for shakedown trip tho weekend. Eveything was worked except for the sunbeam
convectiom grill oven. The grill part was getting hot but I only brought pre packed microbe food only,and the microwave part did not work.The selling dealer is 70 mile drive each as they were the closet dealer.The dealer where the rood is stored is also a Forest River Dealer and will work on my trailer for  $50.00 per per visit due the amount of paperwork to FR to be paid for warranty work, Should I ask the selling dealer to renburse me?

Sounds fishy to me, any other Forest River dealer who is both Authorized and Willing to do warranty work for you shouldn't need to charge you anything to file paperwork with Forest River.  I've had warranty work done at a different dealer before and there was zero issue or even a question asked.

I do not think you'd have any luck asking your selling dealer to reimburse you, the warranty work is their responsibility if you bring it to them.
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HuronSailor View Drop Down
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Joined: 10 Jun 2009
Location: Owosso MI
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Posts: 704 		Direct Link To This Post Posted: 12 May 2014 at 8:04am
I'd avoid that FR dealer. The $50 mystery charge is a giant red flag.
.: Mark & Beth :: Silverado 5.3L :: 2018 rPod 180 :.
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sandlapper View Drop Down
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Joined: 04 Nov 2013
Location: South Carolina
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Posts: 6 		Direct Link To This Post Posted: 12 May 2014 at 8:51am
Mine went out and I called my dealer which is about 600 miles from me and they had Forest River to send me a new one. I got it promptly and have it installed and it easy to do. Like the others said giving them $50.00 to replace a product under warranty is kind of crooked I think.
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techntrek View Drop Down
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Joined: 29 Jul 2009
Location: MD
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Posts: 9059 		Direct Link To This Post Posted: 12 May 2014 at 10:31am
Agree, nobody should charge for anything warranty related, those costs are entirely handled by FR.
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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