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Topic ClosedFastec FIC door lock recall

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asreichler View Drop Down
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Direct Link To This Post Topic: Fastec FIC door lock recall
    Posted: 09 Oct 2013 at 11:31pm
I normally do not read this thread. How do these recall notices get to the owner. Thanks for posting. 
Allen
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techntrek View Drop Down
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Direct Link To This Post Posted: 10 Oct 2013 at 11:55am
Most likely through the camper manufacturer's list of owners, or state DMV registrations. 
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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Direct Link To This Post Posted: 10 Oct 2013 at 1:38pm
Agreed, the same way they do for cars and trucks. Through the registration records of the states, and then mailed out. 
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Direct Link To This Post Posted: 11 Oct 2013 at 6:50pm
Just for information, on September 25 I contracted Fastec for replacement cylinders. Today I received them in the mail, 2 cylinders and 2 keys.  The instructions are very clear and I replaced both cylinders, probably in less than 5 minutes.  They provide a "removal" key and no tools are required.

Bob
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hogone View Drop Down
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Direct Link To This Post Posted: 12 Oct 2013 at 8:28am
good to know, mine are on the way.
Jon & Pam
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Direct Link To This Post Posted: 12 Oct 2013 at 9:28am
I haven't heard anything back yet.

Terry
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Direct Link To This Post Posted: 12 Oct 2013 at 1:26pm
Terry has been locked out.
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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Direct Link To This Post Posted: 12 Oct 2013 at 1:33pm
I see what you did there.
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Direct Link To This Post Posted: 12 Oct 2013 at 9:01pm
Bazinga.
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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hogone View Drop Down
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Direct Link To This Post Posted: 14 Oct 2013 at 7:34am
terry:  maybe i missed something here, but what do you mean by you haven't heard back yet.  are you talking about from the lock company?  i don't think just filling out the on-line survey is enough.  i believe you have to call the company as well.  when i left messages with them, they never called back.  finally i got in touch with a real person!!!  just trying to help out if this is the case.  hogone
Jon & Pam
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