Fastec FIC door lock recall
Printed From: R-pod Owners Forum
Category: R-pod Discussion Forums
Forum Name: Warranty, Service and Recall Bulletins
Forum Discription: Have a warranty or service experience to share?
URL: http://www.rpod-owners.com/forum_posts.asp?TID=4015
Printed Date: 05 May 2024 at 5:43pm
Software Version: Web Wiz Forums 9.64 - http://www.webwizforums.com
Topic: Fastec FIC door lock recall
Posted By: techntrek
Subject: Fastec FIC door lock recall
Date Posted: 24 Sep 2013 at 9:21pm
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These are used on the pods. Note they say even if your key code isn't on the list, if you can still remove the key in the 9 o'clock position it will be replaced. http://www.fastecindustrial.com/recall/Fastec%20Cylinder%20Recall%20letter.pdf - http://www.fastecindustrial.com/recall/Fastec%20Cylinder%20Recall%20letter.pdf ------------- Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual 
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Replies:
Posted By: Keith-N-Dar
Date Posted: 24 Sep 2013 at 10:12pm
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Thanks for the information. My key number is not on the list, so I will check the locking in the morning. Things like this make this group valuable. ------------- Keith-N-Dar Boris & Betty (Boston Terriers) 2011 R-Pod 177 2010 Ford F-150 |
Posted By: rpodcamper.com
Date Posted: 25 Sep 2013 at 12:00am
| And mine is one that is recalled. Will call in the morning. Thanks for the heads up. |
Posted By: David and Danette
Date Posted: 25 Sep 2013 at 5:22am
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My lock too is being recalled, has never been a problem but for safety at sometime it could be. I too will replace lock. Thank you techntrek, David
------------- 2018 Vista Cruiser 19BFD (2018- 2012 Vibe 6503 (2014-2019) 2009 r-pod 171 (2009-2014) Middle Tn 2014 Ram 1500 Quad cab |
Posted By: TerryM
Date Posted: 25 Sep 2013 at 6:34am
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I had to drill mine out. My key got stuck in it and due to trying and trying to unlock it the key broke off inside. So I just use the regular door lock. Terry ------------- RP-175 W/Lift Kit 2011 Ford F-150 4X4 Saint Augustine, FL: The first permanent European settlement in the USA: 1565 |
Posted By: Sleepless
Date Posted: 25 Sep 2013 at 11:56am
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Thanks, Doug. I filled out the online survey and was then directed to telephone the company. It will take 7 to10 business days to receive the cylinders and keys. This is a DIY removal and replacement. Bob ------------- 2014 R-Pod 178 (OUR POD) 2009 Chevrolet Avalanche |
Posted By: Outbound
Date Posted: 25 Sep 2013 at 9:50pm
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Thanks, Doug! Yup - mine's on the recall list. I wonder if they'll help out a Canadian. I did have a problem with the deadbolt a couple years ago. With a lot of jiggling, I was able to get the door open; I took the lock apart and reassembled it and its been fine since. ------------- Craig :: 2009 RP171 towed by a 2017 F150 |
Posted By: 21grandma
Date Posted: 25 Sep 2013 at 10:51pm
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At least my daughters will realize I wasn't nuts when I got locked inside My-pod! We were at an overnight at one of my daughters; they were all down by the campfire. Could not get door unlocked from the inside. No one could hear me yelling. Used cell phone to call and get someone to come up and unlock door from outside to let me out. My lock is one that is listed as recalled. ------------- 21grandma |
Posted By: francoisfrogpod
Date Posted: 26 Sep 2013 at 2:41am
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Thanks, Techntrek. You saved the day.
------------- Denny and Linda 2013 Pod 177 '08 Santa Fe |
Posted By: coopercdrkey
Date Posted: 27 Sep 2013 at 6:40pm
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Fortunately, my key number was not listed, and it also passed the "9 o'clock test". Very appreciate the heads up, though. If I leave the campsite for any reason and Joyce and the pups are inside the 'Pod, I am asked to lock the door until my return, and I would hate to think that my loved ones might be trapped inside. ------------- Bob and Joyce Jennifer and Baxter, the Campin' Cocker Spaniels RP 177 "Key Pod" Chevrolet Silverado 1500 LT / Z71 |
Posted By: asreichler
Date Posted: 09 Oct 2013 at 11:31pm
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I normally do not read this thread. How do these recall notices get to the owner. Thanks for posting. Allen ------------- 2014 178 TV 2004 Dodge 2500 deisel |
Posted By: techntrek
Date Posted: 10 Oct 2013 at 11:55am
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Most likely through the camper manufacturer's list of owners, or state DMV registrations.
------------- Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual
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Posted By: furpod
Date Posted: 10 Oct 2013 at 1:38pm
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Agreed, the same way they do for cars and trucks. Through the registration records of the states, and then mailed out.
------------- |
Posted By: Sleepless
Date Posted: 11 Oct 2013 at 6:50pm
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Just for information, on September 25 I contracted Fastec for replacement cylinders. Today I received them in the mail, 2 cylinders and 2 keys. The instructions are very clear and I replaced both cylinders, probably in less than 5 minutes. They provide a "removal" key and no tools are required. Bob ------------- 2014 R-Pod 178 (OUR POD) 2009 Chevrolet Avalanche |
Posted By: hogone
Date Posted: 12 Oct 2013 at 8:28am
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good to know, mine are on the way. ------------- Jon & Pam 2013 RP177 2010 F150 2017 HD Streetglide 2009 HD Lowrider CHEESEHEAD |
Posted By: TerryM
Date Posted: 12 Oct 2013 at 9:28am
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I haven't heard anything back yet. Terry ------------- RP-175 W/Lift Kit 2011 Ford F-150 4X4 Saint Augustine, FL: The first permanent European settlement in the USA: 1565 |
Posted By: techntrek
Date Posted: 12 Oct 2013 at 1:26pm
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Terry has been locked out.
------------- Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual
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Posted By: furpod
Date Posted: 12 Oct 2013 at 1:33pm
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I see what you did there.
------------- |
Posted By: techntrek
Date Posted: 12 Oct 2013 at 9:01pm
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Bazinga.
------------- Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual
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Posted By: hogone
Date Posted: 14 Oct 2013 at 7:34am
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terry: maybe i missed something here, but what do you mean by you haven't heard back yet. are you talking about from the lock company? i don't think just filling out the on-line survey is enough. i believe you have to call the company as well. when i left messages with them, they never called back. finally i got in touch with a real person!!! just trying to help out if this is the case. hogone ------------- Jon & Pam 2013 RP177 2010 F150 2017 HD Streetglide 2009 HD Lowrider CHEESEHEAD |
Posted By: hogone
Date Posted: 21 Oct 2013 at 6:32am
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probably a goofy question here. i put my new locks in yesterday. when they are both in the lock position, 1 key insert is vertical, the other horizontal. i don't remember them being this way, but then maybe that's why they were recalled. just wondering if this is right, or do i have one incorrectly placed. hogone ------------- Jon & Pam 2013 RP177 2010 F150 2017 HD Streetglide 2009 HD Lowrider CHEESEHEAD |
Posted By: 21grandma
Date Posted: 21 Oct 2013 at 7:51am
------------- 21grandma |
Posted By: ron_whitt
Date Posted: 03 Nov 2013 at 3:05pm
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Just got my new cylinders the other day and got around to looking at them today. The "EHH R " pod is away till spring so won't get them in till then but a couple of questions. 1: does it matter which clyinder goes where? 2: on 1 of the cylinders a brass thing was sticking up does that matter when trying to place the new cylinder in? I didn't try moving the new key to get the brass (ring) till I posted this. The instructions seem to be very simple. thanks in advance . ------------- Ron & Shirley 2020 Tacoma 2012 177 rpod |
Posted By: danthoman
Date Posted: 20 Dec 2013 at 12:50pm
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Just saw this thread and determined my lock is affected. Thanks for the heads up. ------------- Linda and Dan Calley the golden retriever R-pod 177 and a Tundra 8 cyl |
Posted By: Goose
Date Posted: 20 Dec 2013 at 8:26pm
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I have never had any issues with the locks so I was not going to mess with them (if it's not broke, don't fix it), but after checking the key code decided to send for the replacements while the recall is still on. They came to day and with the snow and ice coming in this weekend it may be after Christmas before they are installed. Goose ------------- Mother Goose's Caboose..2011 RP171..07 Grand Cherokee 
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Posted By: IPodAlong
Date Posted: 21 Dec 2013 at 9:51pm
| My deadbolt worked fine but the other lock sometimes let my key go in and sometimes wouldn't so I became wary of locking that lock. Was afraid I'd get locked out. When I saw the recall, I contacted them and they sent replacements even though mine was not one of the numbers they listed. It was an easy switch. |
Posted By: escape2rpod
Date Posted: 08 Jan 2014 at 11:18am
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Great heads up. Locked the dogs in last fall out at Weston Missouri. Husband said I screwed up. The locksmith said there was something funky about the locks and suggested havign them replaced. Of course until this post my husband said that the locksmith had the hots for me and was just making me feel better. Cant wait to inform him of the recall! ------------- Brett and Jeni |
Posted By: techntrek
Date Posted: 08 Jan 2014 at 12:26pm
Maybe your husband was right too?  ------------- Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual
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Posted By: danthoman
Date Posted: 08 Jan 2014 at 2:11pm
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Just received the new cylinders. Installation was a breeze. ------------- Linda and Dan Calley the golden retriever R-pod 177 and a Tundra 8 cyl |
Posted By: Sleepless
Date Posted: 08 Jan 2014 at 2:58pm
No, it does not matter which cylinder goes where. Either one will work in either part of the lock. I don't understand the second question fully, but I assume the ring you refer to is on one of the new cylinders. Are you referring to one of the pins in one of the new cylinders, it should retract when the key is turned. Bob ------------- 2014 R-Pod 178 (OUR POD) 2009 Chevrolet Avalanche |
Posted By: ron_whitt
Date Posted: 08 Jan 2014 at 3:22pm
Ah ok, thanks bob, yes, I guess the brass pin is what I was referring to. One of them was raised, and I was leery of trying anything till I heard from someone. In the spring when I'm able to get the pod out of storage (first of May I'm hoping) I'll install the new locks. Thanks again  ------------- Ron & Shirley 2020 Tacoma 2012 177 rpod |
Posted By: Pod-a-terre
Date Posted: 08 Jan 2014 at 4:30pm
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Hi Curious of everyone's opinions. Are these new locks going to be an oging problem of working not working getting locked in or out. As I have posted we are seriously looking at the new 179. We are "gunshy" as we got locked in on a brand new Tiffin Motorhome.I know not the same thing but we have a dog and don't want to be locked in or out at the whim of this "new" system.
Is this just a real bad batch or is there a real engineering issue here? OR am I just being parinoid !!! Thanks John   ------------- John Kris "Lady Sarah" our Golden Aiken SC |
Posted By: furpod
Date Posted: 08 Jan 2014 at 5:04pm
This was/is a problem with an old style, key only lock. It was a problem with lock cylinder internals, and not just R-pods affected. In fact a buddy of mine just got 4 new cylinders for their Coachman something or another square old box. They started having problems with the front door, and then the rear. When our Bauer was installed I gave him our factory lock and latch to replace one with. Now "we" have a spare. A 179 will have the Bauer NE digital lock. It has a key backup. If it should fail, or batteries go dead, you just use the key to open the lock if outside and door locked. Do not store all the keys IN the pod..  ------------- |
Posted By: furpod
Date Posted: 08 Jan 2014 at 5:09pm
Do they come with an "instal" key thing? If so, is the instal key in the one without the raised pin? I know with Yakima all key systems, when you put the instal key in all the pins retract, but some are out without it in.. ------------- |
Posted By: Sleepless
Date Posted: 08 Jan 2014 at 5:22pm
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Yes, an installation key comes with the new cylinders and all pins were in the retracted position with the key inserted. Otherwise, the new cylinder would not go into the lock. You made a good point but I don't remember if any pins were raised before the key was inserted in the cylinders. Bob ------------- 2014 R-Pod 178 (OUR POD) 2009 Chevrolet Avalanche |
Posted By: ron_whitt
Date Posted: 08 Jan 2014 at 7:02pm
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Ok so I've got the new set here. I'm going to go down and insert key turn it and see what happens. Hope the raised pin will go into the retracted position. I'll let you know what happens. ------------- Ron & Shirley 2020 Tacoma 2012 177 rpod |
Posted By: escape2rpod
Date Posted: 08 Jan 2014 at 9:25pm
 hope not locksmith was kind of creepy. (Young, long died hair, tatooed, and dressed in black)------------- Brett and Jeni |
Posted By: Thinkcooper
Date Posted: 04 Mar 2014 at 4:13pm
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I contacted Fastec a few weeks ago; our 2012 R-Pod has the recalled lock installed. So far, I've heard nothing back. I used their online service and left a voice message on their contact number as well. How long did it take after contacting Fastec for you guys to get new lock assemblies? |
Posted By: Sleepless
Date Posted: 04 Mar 2014 at 5:52pm
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I received 2 sets within a few days.
------------- 2014 R-Pod 178 (OUR POD) 2009 Chevrolet Avalanche |
Posted By: level62
Date Posted: 16 Jun 2014 at 8:39pm
| Have there been any reported problems with the Bauer digital locks? |