Totally Off Topic....

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   But I need to give a shout out to Amazon Customer Service.  (We pay for the "Amazon Prime" service.)
We have purchased many, many items from Amazon over the years, including a bunch of stuff for our R-Pod-

Class III Receiver
Load Distributing Hitch
Holding Tank Discharge Hose and Support
Battery Cut-off Device
Camp Site Folding Table
Water Pressure Regulator

and probably a few more that don't come immediately to mind.  No problems, until we ordered a new Old Town Canoe.  It arrived with hidden damage, a stove in bow and scraped hull graphics to be specific.  A "no questions asked" replacement canoe was shipped within a day!  The only troublesome thing was how to ship the damaged hull back.  Amazon provided a return authorization shipping label, but I had no idea who to call to pick it up in our little out-of-the-way island town.

I finally scrolled through the Amazon site until I stumbled on the "Contact Us" button.  I selected the "Call Me Now" option, and the phone rang immediately!  A very helpful young lady assured me that she would take care of everything.  Within 20 minutes I received calls from the shipper that was delivering the new canoe with assurance that the same truck and driver would be taking the damaged hull back to Amazon.

I am, to say the least, a Happy Camper! 

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coopercdrkey Members Profile Send Private Message Find Members Posts Add to Buddy List podders Helping podders - pHp Joined: 26 Aug 2012 Location: Cedar Key, FL Online Status: Offline Posts: 457	Topic: Totally Off Topic.... Posted: 19 Oct 2012 at 5:06pm
	But I need to give a shout out to Amazon Customer Service. (We pay for the "Amazon Prime" service.) We have purchased many, many items from Amazon over the years, including a bunch of stuff for our R-Pod- Class III Receiver Load Distributing Hitch Holding Tank Discharge Hose and Support Battery Cut-off Device Camp Site Folding Table Water Pressure Regulator and probably a few more that don't come immediately to mind. No problems, until we ordered a new Old Town Canoe. It arrived with hidden damage, a stove in bow and scraped hull graphics to be specific. A "no questions asked" replacement canoe was shipped within a day! The only troublesome thing was how to ship the damaged hull back. Amazon provided a return authorization shipping label, but I had no idea who to call to pick it up in our little out-of-the-way island town. I finally scrolled through the Amazon site until I stumbled on the "Contact Us" button. I selected the "Call Me Now" option, and the phone rang immediately! A very helpful young lady assured me that she would take care of everything. Within 20 minutes I received calls from the shipper that was delivering the new canoe with assurance that the same truck and driver would be taking the damaged hull back to Amazon. I am, to say the least, a Happy Camper!
	Bob and Joyce Jennifer and Baxter, the Campin' Cocker Spaniels RP 177 "Key Pod" Chevrolet Silverado 1500 LT / Z71

Camper Bob Members Profile Send Private Message Find Members Posts Add to Buddy List podders Helping podders - pHp Joined: 26 Sep 2011 Location: Portland Oregon Online Status: Offline Posts: 913	Posted: 19 Oct 2012 at 7:08pm
	You have reaffirmed what has been my long time experience with Amazon. Truly very easy to work with. Should you ever have to return anything, they can't be more helpful. Fabulous service. Will always have my business. Safe Travels.
	Camper Bob and Camper Sue Gracie the Wonder Dog (12 LB. Mini Dachshund) 2013 Rpod 171HRE(ORPod) 2016 Lance 1685 2015 Nissan Pathfinder

techntrek Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group - pHp Joined: 29 Jul 2009 Location: MD Online Status: Offline Posts: 9062	Posted: 19 Oct 2012 at 7:08pm
	What does Prime get you?
	Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual

g4royce Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 20 Nov 2010 Location: PortStLucie FL Online Status: Offline Posts: 335	Posted: 19 Oct 2012 at 7:27pm
	Amazon Prime gets you 2 day free shipping (no minimum order) if ordered before noon for Amazon sold & fulfilled items only. I think there is also free return shipping. Additional benefits are video streaming for the primary account holder.
	ChaiPod 2009 RP152 2011 Hyundai Santa Fe 3.5L V6

Bill Ky Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 05 Aug 2012 Location: Kentuky Online Status: Offline Posts: 45	Posted: 19 Oct 2012 at 7:31pm
	Happy Camper X2 We don't live in a small town, but it isn't the biggest town. So I have used Amazon often for things than would require a length drive, I prefer to save fuel for towing the pod. To date I have been highly satisfied with the service. Latest purchase was 921 LED bulbs for the pod.
	Bill & Marilyn, Tinker Belle (Yorkie), Sparkle (Mini Dachshund) & Tootsie (the turtle) '12 RP175 '07 Dodge Ram 1500

Keith-N-Dar Members Profile Send Private Message Find Members Posts Add to Buddy List podders Helping podders - pHp Joined: 03 Apr 2011 Location: Mayville, WI Online Status: Offline Posts: 1447	Posted: 19 Oct 2012 at 8:07pm
	I was an early adopter of Kindle and Kindle fire, so as a result I had three of the originals (the first two developed cracks in the case near the screen corners) then two Fires (the first one became deaf and could not find WiFi. All of the defective ones were exchanged without question. New ones sent and I had a month to send the old one back. I am a total fan of Amazon! Unparelleled customer service. I also have Prime, and get great deals on Kindle books, and can read many of them free. Well worth the fee.
	Keith-N-Dar Boris & Betty (Boston Terriers) 2011 R-Pod 177 2010 Ford F-150