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Misc. Forest River contacts, and other info
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techntrek View Drop Down
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Posts: 9062 		Post Options Post Options   Quote techntrek Quote  Post ReplyReply Direct Link To This Post Topic: Misc. Forest River contacts, and other info
    Posted: 13 Jul 2012 at 10:13am
I thought it would be a good idea to pull together bits and pieces of info that is scattered around the forum.  For starters, various contact numbers for Forest River.  Eventually this will probably be added to the "Instruction and Maintenance Manual" thread.  If you have other important info - of any type - feel free to post it here.  Try to keep discussions out of this thread so it is easy to read it in the future for the important stuff, thanks.

Edit 6/28/15
 
CONTACT PEOPLE at FOREST RIVER R POD FACTORY

Warranty & service
Jessica Wiggin at jwiggin@forestriverinc.com

Amy Simpson
ASimpson@forestriverinc.com
Parts administor

Extended 2nd year warranty:
Protection Plan Dept
Attn: Danielle Beer
574 534-3167
dlbeer@forestriverinc.Com

If all else fails call the plant operator at 574-642-3119 ext 0
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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geelse View Drop Down
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Posts: 65 		Post Options Post Options   Quote geelse Quote  Post ReplyReply Direct Link To This Post Posted: 25 Feb 2013 at 4:06pm
Big smileThanks for the information. Had a problem with missing items from new 177. Emailed, got a call, problem resolved at n/c to me. 
See America First
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George and Linda
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Zag View Drop Down
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Posts: 57 		Post Options Post Options   Quote Zag Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jun 2013 at 11:06am
FYI, attempted to call Susan today and her voicemail asks you to contact Amber ext 208 for warranty related matters.
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kymooses View Drop Down
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Posts: 1807 		Post Options Post Options   Quote kymooses Quote  Post ReplyReply Direct Link To This Post Posted: 25 Jun 2013 at 3:46pm
Oh no, first Kristin and now Susan too!

Ouch
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Posts: 556 		Post Options Post Options   Quote Sleepless Quote  Post ReplyReply Direct Link To This Post Posted: 27 Jun 2013 at 8:40am
It sounds to me that Susan might just be on vacation or perhaps ill.  Otherwise, her telephone extension should either be inactivated or answered by her replacement.

Thanks for the information. Very timely since I have to call today about the exterior lighting recall.

Bob
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Posts: 57 		Post Options Post Options   Quote Zag Quote  Post ReplyReply Direct Link To This Post Posted: 27 Jun 2013 at 10:56am
All is well in the FR world! I heard from Susan this morning Smile Lights on order and  rear window sealing is being covered. Now to see how the dealership does...
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Posts: 139 		Post Options Post Options   Quote kylekai Quote  Post ReplyReply Direct Link To This Post Posted: 01 Sep 2014 at 5:55pm
I sent an email to Kristin Griffin at kgriffin@forestriverinc.com, twice, once on Aug 6, and again on Aug 8.  Never received a reply of any sort.
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techntrek View Drop Down
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Posts: 9062 		Post Options Post Options   Quote techntrek Quote  Post ReplyReply Direct Link To This Post Posted: 01 Sep 2014 at 7:32pm
Its possible that contact has changed.
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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kymooses View Drop Down
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Posts: 1807 		Post Options Post Options   Quote kymooses Quote  Post ReplyReply Direct Link To This Post Posted: 01 Sep 2014 at 8:19pm
Originally posted by kylekai

I sent an email to Kristin Griffin at kgriffin@forestriverinc.com, twice, once on Aug 6, and again on Aug 8.  Never received a reply of any sort.

Yes Kristin no longer works there.  

Your current contacts for Parts and Warranty for Rpod are here below.



Rodney Jarnagin Warranty Administrator 574-642-3119  Ext 208 
 rjarnagin@forestriverinc.com 

Amy Simpson
ASimpson@forestriverinc.com
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techntrek View Drop Down
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Posts: 9062 		Post Options Post Options   Quote techntrek Quote  Post ReplyReply Direct Link To This Post Posted: 02 Sep 2014 at 5:29pm
Thanks, I've updated the first post.
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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