Misc. Forest River contacts, and other info
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Topic: Misc. Forest River contacts, and other info
Posted By: techntrek
Subject: Misc. Forest River contacts, and other info
Date Posted: 13 Jul 2012 at 10:13am
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I thought it would be a good idea to pull together bits and pieces of info that is scattered around the forum. For starters, various contact numbers for Forest River. Eventually this will probably be added to the "Instruction and Maintenance Manual" thread. If you have other important info - of any type - feel free to post it here. Try to keep discussions out of this thread so it is easy to read it in the future for the important stuff, thanks.
Edit 6/28/15
CONTACT PEOPLE at FOREST RIVER R POD FACTORY
Warranty & service Jessica Wiggin at mailto:jwiggin@forestriverinc.com - jwiggin@forestriverinc.com Amy Simpson ASimpson@forestriverinc.com Parts administor Extended 2nd year warranty: Protection Plan Dept Attn: Danielle Beer 574 534-3167 dlbeer@forestriverinc.Com If all else fails call the plant operator at 574-642-3119 ext 0 ------------- Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual 
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Replies:
Posted By: geelse
Date Posted: 25 Feb 2013 at 4:06pm
 Thanks for the information. Had a problem with missing items from new 177. Emailed, got a call, problem resolved at n/c to me. ------------- See America First 2013 R-POD 177 HRE 2005 Dodge Dakota Quad Cab George and Linda |
Posted By: Zag
Date Posted: 25 Jun 2013 at 11:06am
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FYI, attempted to call Susan today and her voicemail asks you to contact Amber ext 208 for warranty related matters. ------------- 2009 RP-152 (Cutie-Pod) 2001 Nissan Pathfinder |
Posted By: kymooses
Date Posted: 25 Jun 2013 at 3:46pm
Oh no, first Kristin and now Susan too! ------------- https://calendar.google.com/calendar?cid=cnBvZC5zcG90dGVyQGdtYWlsLmNvbQ - RPod Rallies https://www.google.com/maps/d/embed?mid=1W1foQXGtrjf8aYly1uh0b-bHPfI&hl=en_US - RPod Owner Map |
Posted By: Sleepless
Date Posted: 27 Jun 2013 at 8:40am
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It sounds to me that Susan might just be on vacation or perhaps ill. Otherwise, her telephone extension should either be inactivated or answered by her replacement. Thanks for the information. Very timely since I have to call today about the exterior lighting recall. Bob ------------- 2014 R-Pod 178 (OUR POD) 2009 Chevrolet Avalanche |
Posted By: Zag
Date Posted: 27 Jun 2013 at 10:56am
All is well in the FR world! I heard from Susan this morning  Lights on order and rear window sealing is being covered. Now to see how the dealership does...------------- 2009 RP-152 (Cutie-Pod) 2001 Nissan Pathfinder |
Posted By: kylekai
Date Posted: 01 Sep 2014 at 5:55pm
| I sent an email to Kristin Griffin at kgriffin@forestriverinc.com, twice, once on Aug 6, and again on Aug 8. Never received a reply of any sort. |
Posted By: techntrek
Date Posted: 01 Sep 2014 at 7:32pm
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Its possible that contact has changed. ------------- Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual
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Posted By: kymooses
Date Posted: 01 Sep 2014 at 8:19pm
Yes Kristin no longer works there. Your current contacts for Parts and Warranty for Rpod are here below. Rodney Jarnagin Warranty Administrator 574-642-3119 Ext 208 rjarnagin@forestriverinc.com Amy Simpson ASimpson@forestriverinc.com Parts administor ------------- https://calendar.google.com/calendar?cid=cnBvZC5zcG90dGVyQGdtYWlsLmNvbQ - RPod Rallies https://www.google.com/maps/d/embed?mid=1W1foQXGtrjf8aYly1uh0b-bHPfI&hl=en_US - RPod Owner Map |
Posted By: techntrek
Date Posted: 02 Sep 2014 at 5:29pm
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Thanks, I've updated the first post. ------------- Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual
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Posted By: kymooses
Date Posted: 02 Sep 2014 at 8:05pm
 ------------- https://calendar.google.com/calendar?cid=cnBvZC5zcG90dGVyQGdtYWlsLmNvbQ - RPod Rallies https://www.google.com/maps/d/embed?mid=1W1foQXGtrjf8aYly1uh0b-bHPfI&hl=en_US - RPod Owner Map |
Posted By: ronahue
Date Posted: 28 Jun 2015 at 9:48am
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This is what I got back when i sent an E-Mail today June 28, 2015: Rodney is no longer with Forest River please send all warranty claims and service requests to Jessica Wiggin at mailto:jwiggin@forestriverinc.com - jwiggin@forestriverinc.com Thanks!!
------------- Ron & Sharon 2015 R-Pod 179 2022 Nissan Frontier No trees were harmed in the sending of this message but a billion electrons were really agitated |
Posted By: techntrek
Date Posted: 28 Jun 2015 at 12:41pm
Changed, thanks. ------------- Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual
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Posted By: techntrek
Date Posted: 26 Aug 2015 at 6:54pm
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A note that I contacted the R-pod parts person to find out who handled Salem parts, and when I contacted them I was told FR policy is now to direct individuals to their local dealer for parts. Can't hurt to try if you need risers, etc., but just passing along what I was told. ------------- Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual
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Posted By: CFWARREN
Date Posted: 26 Aug 2015 at 11:19pm
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I've been in contact with Jessica Wiggin on a warranty issue, am I talking to the wrong person....?
------------- 2016 179 - Hood River Edition 2008 Nissan Xterra |
Posted By: techntrek
Date Posted: 27 Aug 2015 at 7:26am
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Warranty work is probably different, I'm talking about ordering parts. ------------- Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual
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