Update- called FR about the counter issue and received a return call 24 hours later.
Not too bad of a response time, and frankly the way so many businesses seem not to care about their customers I'm surprised I even heard back

Unfortunately they won't ship me the counter due to liability issues.
But- I checked with a local RV repair business and to my pleasant surprise I found they do FR warranty work even though they aren't a selling dealer for them! 5 miles away instead of 100+, that is a huge cost and time saver for me, especially since 2 round trips will be required!
FR also told me it would be about 2 weeks to get the countertop once they receive the claim.
And- since my family has spent in excess of $10,000 there on RV repairs I'm hoping they'll let me get access to the counter top before installation to pre-seal the edges to help prevent any water damage in the future.
$10,000 ? Yes- my 85 yr old dad had 2 incidents in the last year with his motorhome before he reluctantly agreed to give it up

BTW the place is Tony's RV in Lexington SC if anyone ever needs quality work done. The work on dad's motorhome which involved fiberglass repair and painting was excellent, and I'm very picky about such things