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Leighbeelu
Newbie
Joined: 01 Dec 2014
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Posts: 24
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Topic: Reconsidering purchase - shoddy workmanship Posted: 04 May 2015 at 5:39pm |
Hello everyone, I love my Rpod but I am seriously reconsidering the purchase. I don't want to be negative but I am just so overwhelmed and saddened by what seems to be the quality of workmanship. I bought a new 2015 179 in January and been having to work on it ever since. It just seems that the workmanship is just so shoddy. I guess I need to know if I have a lemon or if this is just how they are produced?
Here is a list of the main issues I have had since only January. I have attached photos.
1. Dinette 3 inches too low. Had to purchase a customized cushion to make high enough to use as bed. Yes, they know this is an issue and say that is just how it is.
2. Just noticed steps are already peeling paint and rusting.
3. Curtains in kitchen will not open, tore trying, as the screw heads are too large to get past. Yes, I have tried screwing them in further. Also tried purchasing screws with smaller heads, was unable to find them. Seriously, WTF.
4. Had to purchase and replace the entire city water intake as water squirted out when water pump used. A piece was completely missing.
5. R-Dome track is too wide in some areas so the dome just falls out.
6. Was dry camping and found a leak in the water system by water running out from under the bed. It was easily fixed as someone just didn't screw on a connection tight enough but I am oviously concerned if there is water damage.
7. Last but not least, my battery would not hold a charge so I took it in today and they said it was fine but that I have a "Dual purpose" battery instead of the "Deep Cell" that was shown on my purchase order. Per Interstate, big difference.
I realize that all of these things can be fixed but I bought this brand new to hopefully avoid these kind of issues. I love projects but I feel like every time I turn around, something else is broken. I have spent more time fixing than camping. Everyone seems so excited about heading out and I am almost dreading what I will find next. Is this typical or do I have a lemon???
   
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Leo B
podders Helping podders - pHp
Joined: 13 Jan 2012
Location: Lyndonville, VT
Online Status: Offline
Posts: 4518
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Posted: 04 May 2015 at 6:18pm |
Sounds like a lot of that should have been discovered during your dealers prep and your walk through. The pods have a 1 yr bumper to bumper warranty. All should be fixed by the dealer that sold it. We are on our second pod and havent had those problems on either pod.
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Leo & Melissa Bachand
2017 Ford F150
2021 Vista Cruiser 19 csk
Previously owned
2015 Rpod 179
2010 Rpod 171
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Outbound
podders Helping podders - pHp
Joined: 19 Nov 2009
Location: Oshawa, Ontario
Online Status: Offline
Posts: 767
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Posted: 04 May 2015 at 7:02pm |
Originally posted by Leighbeelu
Is this typical or do I have a lemon??? |
Typical. And, its typical across all manufacturers for this price range/recreational use class of trailer.
Buying a recreational trailer is not like buying a new car; its more like buying a new house. They are put together quickly and economically and quality standards seem to apply to significant issues only. Problems like the ones you have described are expected, and dealerships are the ones to address and fix these issues. That's why the trailer comes with a bumper-to-bumper one year warranty.
I've seen similar posts to yours over the years. The specific problems tend to vary somewhat. And, the owner's opinions as to whether they are major or minor issues also varies greatly. Some are gravely disappointed, others are unconcerned - where, to my eye, their issues were similar.
Choosing a dealership is just as important as choosing the trailer itself. A good dealership will do a thorough check of the trailer before you take delivery and fix any glaring problems before you arrive. Then, when you come to pick up your trailer, the dealership will demonstrate the full operation of your trailer and answer your questions. Finally, before you leave, they'll remind you that you're covered by warranty for a year and ask you to make a list of any issues you may find when you head out on your first trip.
When I picked-up my trailer, I was given a five-page pre-delivery checklist, completed and signed by a technician. I was given a two hour demonstration of the trailer - from filling the fresh tank, to how to flip the water heater bypass valves, to operation of the A/C, stove, microwave and TV and everything inbetween. [I've owned trailers before. I knew how these things work. But, they insisted.] And, before I left, I was booked into a return appointment in six weeks as a 'just in case i spot any problems (feel free to cancel or reschedule).'
Did I have issues? Yup! You bet! Two pages of them. Was I concerned? Not at all. I brought the trailer back on a Monday, left the list in the sink, and picked up the trailer on Thursday - everything fixed. Found my checklist in the sink with big checkmarks beside each item.
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Craig :: 2009 RP171 towed by a 2017 F150
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furpod
Moderator Group - pHp
Joined: 25 Jul 2011
Location: Central KY
Online Status: Offline
Posts: 6128
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Posted: 04 May 2015 at 7:54pm |
Said it before.. "Way better to have a good dealer than a good trailer.. one can be fixed."
Most of what you listed is warranty covered.. Did you bring any of it up with your dealer, or have them fix it?
On the battery, while I like a true deep cycle myself, your "dual purpose" battery, well one of the dual purposes is.. RV.. Hard to get to bent (IMHO) about an RV battery, in an RV.
One thing to remember, even though we pay "good money" for them, the Pods really are just about the least expensive TT in their class/length.. In the end, that means something. Also, as Outbound above stated, it's a lot more like buying a house, rather than a car. having only bought one new house in my life, and it was custom built by one of the top builders in our half of the state.. after 2 weeks in it, we had a 3 page punch list for his crew to fix. And they did. They came back at 6 months and did about a half page of stuff.. and we hadn't driven it down a single highway.
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Hinterlander
Newbie
Joined: 05 Apr 2015
Location: Northwestern Mi
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Posts: 5
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Posted: 04 May 2015 at 8:09pm |
We took delivery of our 2015 RD 178 in March. In early April, we did a 2,900 mile trip south from Michigan through Florida, Alabama and return to Michigan. We have 4 problems with the Pod. First, the R - Dome is useless. The plastic track will NOT stay in the channel at multiple locations. Second, the refrigerator continually beeps when on AC power. I unplugged the interior light to deactivate the switch to silence that beast. Third, the dinette frame is very cheap pine stapled together. I fixed that with 18 gauge finishing nailer but not sure if that is a long term fix. Fourth, the interior Fantastic Fan bezel is cracked in multiple places and needs replacement. After paying top dollar for this RV
there is no way I am fixing it myself.
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techntrek
Admin Group - pHp
Joined: 29 Jul 2009
Location: MD
Online Status: Offline
Posts: 9062
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Posted: 04 May 2015 at 8:15pm |
A question on "battery would not hold a charge". The battery you show should run the 12 volt stuff in the pod (with the fridge on LP and not DC mode) for several days. How long does it last? Have you kept the battery on a trickle charger or the pod's converter since you picked up the pod, or have you charged it overnight every 30 days and then disconnected the battery?
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David and Danette
podders Helping podders - pHp
Joined: 24 Nov 2009
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Posts: 1223
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Posted: 04 May 2015 at 8:17pm |
It is difficult to except poor workmanship and the sad part the RV industry excepts it as normal and continue to build the campers as you described with shoddy workmanship. My personal thought it's mostly the hiring of unskilled labor that are not supervised and little management to over see the quality of work. Our 2009 r-pod I thought was built rather well compared to most other campers but our Vibe that easily fit the definition of shoddy workmanship. Do not expect the RV industry to have the quality of the automobile industry.
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2018 Vista Cruiser 19BFD (2018-
2012 Vibe 6503 (2014-2019)
2009 r-pod 171 (2009-2014)
Middle Tn
2014 Ram 1500 Quad cab
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Leo B
podders Helping podders - pHp
Joined: 13 Jan 2012
Location: Lyndonville, VT
Online Status: Offline
Posts: 4518
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Posted: 04 May 2015 at 8:25pm |
sad but very true!
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Leo & Melissa Bachand
2017 Ford F150
2021 Vista Cruiser 19 csk
Previously owned
2015 Rpod 179
2010 Rpod 171
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funks
Groupie
Joined: 05 Nov 2014
Location: CALIF
Online Status: Offline
Posts: 98
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Posted: 05 May 2015 at 12:06am |
I understand your frustration. I also purchased a 179 and I had a lot of the same problems. I can't believe a lack of workmanship and pride. I here the comment that this is just how RVs are built. Its not like buying a car. I like my 179 R.pod, but if I do buy another RV I think I'll wait tell the car dealership come out with one. 
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Leighbeelu
Newbie
Joined: 01 Dec 2014
Online Status: Offline
Posts: 24
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Posted: 05 May 2015 at 8:10am |
Thank you everyone for your input. I guess my answer is that this is typical in this industry.
To techntrek, regarding the battery, I took it on a trip and with the fridge on gas, it lasted one day and we hardly used it. I was at a music festival and was gone during the days. Once it stopped working, I would run the car and charge it to at least 2/3 and by the evening it was all but gone. AND we weren't even at the campsite. Is the battery in the photo correct? Is there something draining it that I am unaware of? My invoice says "Deep Cycle" battery.
Thank you, Leigh
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