rpod hybrids |
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Topic: rpod hybrids Posted: 06 Oct 2009 at 3:22pm |
You are so correct. I found the R Pod by using the internet, and I have read every post on this forum. When we go to get the pod, I will be looking under the pod, inside the drawers, and anywhere else you have suggested!
I am sure that there is someone from FR who gets on every day and reads these posts. I, also, can almost bet you that someone at Couch's and probably other dealerships are reading the posts.
KEEP IT UP PODDERS!! I appreciate it.
Pepperpod
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rpodadmin
Admin Group - pHp Joined: 17 Feb 2009 Location: Midwest Online Status: Offline Posts: 288 |
Posted: 06 Oct 2009 at 2:54pm |
It will take a shakeout - the RV industry is the same as the auto was - too many 'old' time exec's and owner dealers that refuse to adapt to changing business climate. It is comical how they fear and fail to understand the internet .. instead they try and push against it or ignore it... big mistake. The consumer is getting wiser and more informed every day - the dealers and manufacturers that recognize this and cater to it will succeed...
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HuronSailor
podders Helping podders - pHp Joined: 10 Jun 2009 Location: Owosso MI Online Status: Offline Posts: 704 |
Posted: 06 Oct 2009 at 2:17pm |
As posted in another thread, when the customer has an issue, they're told that an RV is not like a car, is not subject to the same quality standards, and a certain amount of "fit and finish" and/or general quality issues are to be expected and are "typical for the industry."
That's just plain baloney, and should not be tolerated by the consumer. A savvy manufacturer will realize that if they get a certain number of complaints on an issue (some people can never be pleased) that they're not meeting their customers' expectations, and need to make adjustments to their processes. That's assuming they get the feedback from the dealer that they need to realize there's a problem in the first place.
The dealers have a tremendous "opportunity for improvement" as well. Some of the answers they give to their customers' questions are, well, just plain wrong. When I bought my rPod the dealer told me that if I ever had a problem to contact them immediately because "we're all about service here." The one time I did contact them, they never bothered to respond to their email. Not impressive. |
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.: Mark & Beth :: Silverado 5.3L :: 2018 rPod 180 :.
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rpodadmin
Admin Group - pHp Joined: 17 Feb 2009 Location: Midwest Online Status: Offline Posts: 288 |
Posted: 06 Oct 2009 at 1:36pm |
No, they are actually horrible and have no concept of how to market their product on the web. Doug at Couch's created the r-pod buzz on the web for FR with blogs, sideshows, and his input on helping me get this web site running... If you take a look at their product material they have typo's, nine different font's etc.. there is no polish at all to their marketing.
A Japanese company like Toyota, Honda, etc will eventually take notice and come in a change this industry. They will bring their level if quality control and marketing to the industry they will blow the US manufactures up. And again, we will hear them crying about how jobs are lost, etc... they had better wake up now.
There is more margin opportunity on an RV than a new car, they will not let that business opportunity go for long... |
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gmandual
Senior Member Joined: 19 Jul 2009 Online Status: Offline Posts: 246 |
Posted: 06 Oct 2009 at 11:41am |
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Posted: 05 Oct 2009 at 8:32pm |
How can Couch's have so many pics of the new trailers and Forest Rivers site doesn't have any that I can find?
I think those Hybrids are the cats meow and I would like to see more about them.
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Posted: 05 Oct 2009 at 2:56pm |
Ok second thought maybe I am a fan.
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techntrek
Admin Group - pHp Joined: 29 Jul 2009 Location: MD Online Status: Offline Posts: 9059 |
Posted: 05 Oct 2009 at 8:00am |
No more news or pics on the hypods?
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Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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HuronSailor
podders Helping podders - pHp Joined: 10 Jun 2009 Location: Owosso MI Online Status: Offline Posts: 704 |
Posted: 29 Sep 2009 at 12:33pm |
Very clever. However, the first thing SWMBO said was "there's no window in the back when it's folded up."
Guess you can't please everybody.
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.: Mark & Beth :: Silverado 5.3L :: 2018 rPod 180 :.
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techntrek
Admin Group - pHp Joined: 29 Jul 2009 Location: MD Online Status: Offline Posts: 9059 |
Posted: 29 Sep 2009 at 12:29pm |
Really opens up and brightens up the interior with that back panel open! |
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Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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