Manufacturer mistake led to plumbing leak

Depending on your state of residence you may have access to consumer protections that extend beyond the letter of FR's warranty document.  You might want to check into that. 

I completely agree with everyone and am absolutely going to pursue this further. Because if they're really going to tell me we should all be doing a pressure test before every trip, then they absolutely have to specify that in the manual and provide instructions. I'm going to make sure I get this out there. If anything to at least make people aware that if they're not doing a pressure test every trip, as I was told, Forest River can deny their warranty. I've already contacted the BBB and my local news channel's consumer advocacy department. I've also posted it all over social media. If anyone has other ideas please let me know. Thanks again for everyone's responses!

I don't disagree. That staple likely was in the line firm enough to plug the hole when it was pressure tested at the factory. I would contact them back and ask where in any instructions that they have provided to the owners that it states that the owner is responsible to have the water system pressure tested. The manual entry quoted says nothing about pressure testing. I would pursue this a little farther if you have the time and inclination. You could also contact the previous owner and negotiate something since he sold you a trailer that was supposed to not have any flaws.

Originally posted by offgrid Originally posted by StephenH I did a bit of looking, and it seems that we would need to take it to a service place to have the testing done. The connector that is needed is either out of stock at the major retailers. If it is available, it is in the $85 range for a simple plug with a deep enough end to hold the check valve open. Look up JR Products 04-62275 and you will see what I mean. Where in the manual does FR specify that?

Thanks for doing that research. At this point I'm going to keep pushing it and make as many people aware as possible. It would be one thing if they were denying me because I'm not the original owner etc... If that was the reason, I would have just fixed the PEX and moved on with my life. But they're saying they're denying it because of a procedure all of us R-pod owners are supposed to be doing every trip that apparantly no one knows about. People need to see this so they know what customer service they can expect when spending thousands on a Forest River product.