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rlantram 
Newbie 
Joined: 11 Nov 2016 Location: VA Online Status: Offline Posts: 1 |
 Calendar Event: Need new converterPosted: 25 Apr 2018 at 5:44pm |
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Thew converter in my RPod 179 is kaput. No charging when on shore power. No fan running. I photographed the barcode and called Camping World. They did not know what I was talking about. Wanted me to bring the trailer in. I just want to buy the part. Tried to get the part through Forest River. They wish me to pay $5 to talk to a Forest River Technician. Why is this so hard? How do I get my part?
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mcarter
podders Helping podders - pHp 
Joined: 07 Apr 2016 Location: Greenbrier, TN Online Status: Offline Posts: 3419 |
Posted: 25 Apr 2018 at 6:21pm |
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Is it under warranty? These converters are readily available, and are common. You can buy one and contact WFCO about repair. Then you will have a spare.
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Mike Carter
2015 178 " I had the right to remain silent, I just didn't have the ability." |
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furpod
Moderator Group - pHp 
Joined: 25 Jul 2011 Location: Central KY Online Status: Offline Posts: 6128 |
Posted: 25 Apr 2018 at 7:25pm |
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If I was changing on my dime, I would buy the much better, progressive dynamics replacement.
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mcarter
podders Helping podders - pHp
Joined: 07 Apr 2016 Location: Greenbrier, TN Online Status: Offline Posts: 3419 |
Posted: 25 Apr 2018 at 7:28pm |
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+1
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Mike Carter
2015 178 " I had the right to remain silent, I just didn't have the ability." |
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lostagain
Senior Member
Joined: 06 Sep 2016 Location: Quaker Hill, CT Online Status: Offline Posts: 2587 |
Posted: 25 Apr 2018 at 8:22pm |
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I just changed our converter about a month ago using the WFCO replacement. The old one lasted 9 years. I got it on Amazon and it came in 2 days. It took about 20 minutes to change. It comes with a 2 year guarantee. So far it's working fine.
But, after changing my converter, I saw a number of posts saying that some have had issues with this brand and recommend other makes. If I ever have to replace it again, I'll certainly check out the ones such as recommended by Furpod.
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Never leave footprints behind.
Fred & Maria Kearney Sonoma 167RB Our Pod 172 2019 Ford F-150 4x4 2.7 EcoBoost |
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StephenH
podders Helping podders - pHp
Joined: 29 Nov 2015 Location: Wake Forest, NC Online Status: Offline Posts: 6289 |
Posted: 25 Apr 2018 at 9:28pm |
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I had one go bad. I ordered a replacement on Amazon. Then I went on the WFCO site and got the information on how to send it in and it was replaced under warranty. I now have a spare in the box in case it were to happen again. I don't think it is the brand as such. I think they got a bad batch of some components which made for problems. It is likely that newer ones will not have the same failure issues.
This link is WFCO's Warranty Returns page. You will find a testing checklist as well as instructions on how to request an RGA number on the Warranty Information Fax Sheet. |
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StephenH
Happy is the man that findeth wisdom,... ouR escaPOD mods Former RPod 179 Current Cherokee Grey Wolf 24 JS |
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Need new converter - Event Date: 25 Apr 2018