Warranty particulars as of Sept, '14

 

Just received our transfer confirmation in the mail yesterday for our Salem.  1 1/2 years left on our 6-year warranty, $50 transfer fee under our older contract.  I'm not one to buy warranties but I would have to seriously consider this one next time we buy, between the all-inclusive coverage plus towing, etc.

We purchased our new 179 in August.  And have been out a number of times since.  However just used the "city water" input line for the first time last weekend..   It took us about 24 hrs to notice that the line was filling our clean water holding tank with enough pressure that once the tank was full the water was spurting back out of the tank fill spout with a lot of pressure.   We took it into our dealer (Travel-Mor Ottawa) as soon as we got home.  They couldn't find the problem on first inspection but decided to leave the city water line connected for a few hours as we had done in the campground.    After watching it out for a few hours they realized that the check valve in the water pump was leaking allowing water to enter the tank.   Once the id'd the problem they replaced the pump, no questions asked, under warranty.   We had the trailer back in 48 hours.   Excellent service and friendly too!

And yes they had included the FR extended warranty in our package, and had pointed it out to us and recommended it when we were completing the sale.   We purchased it within 10 days.  

We had purchased a used 151 from the same dealer 4 years ago and had nothing put exceptional service. 

Shirley and Carol