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Joined: 16 Jul 2014
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Posts: 28 		Direct Link To This Post Topic: Initial Quality
    Posted: 10 Sep 2014 at 12:49pm
ours is only a month or so old and we have had all kinds of issues.
1. the tail light is messed up so only 1 or 2 led's light up
2. nicks everywhere on pretty much every panel
3. the panel with the system status monitor on it is cracked in the corner
4. the black tank clean out system was installed backwards.
5. the t.v. arm was welded on an angle so the t.v is crooked 
6. the bathroom door corner is delamination
7. the person that installed our jensen dvd radio system put 2 screws in the same hole and screwed into the amp heat sink
8. the corner of the converter box is broken out.
9. the h20 pump isnt screwed down so it rattles everywhere. 
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Posts: 9062 		Direct Link To This Post Posted: 10 Sep 2014 at 1:42pm
#9, the water pump normally will make a loud vibrating sound when in use.  Did you find it is actually unscrewed from the floor?
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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Posts: 9062 		Direct Link To This Post Posted: 10 Sep 2014 at 1:46pm
Originally posted by capricorn_62

Now for the Icing on the cake, the tv pixel mess up. The tv has a constant green dot that no matter what you watch your eye is drawn to that. ... What I don't understand is what's the difference, it's a defect and it's a brand new tv. If I go to best buy or some other department store and by a tv and it had the same problem, I would take it back and get a new one. Right??? 

 
For better or worse, I believe all television manufacturers have a "stuck pixel" policy where X amount is acceptable, especially if it isn't in the middle of the screen.  This may not be true for higher-end televisions.  So the answer to your question is "maybe".
 
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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Posts: 438 		Direct Link To This Post Posted: 10 Sep 2014 at 3:01pm
My Jensen has a red pixel lit all the time....first TV I've ever had that problem on.  I just live with it, as techntrek says the manufacturers generally blow that off unless it is several of them.    Jensen even blew off the fact my TV had a sticker from them on the screen saying it was 12V and it wasn't.  They admitted the screw up but no they wouldn't replace it with the 12V model I thought I was getting.
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Posts: 67 		Direct Link To This Post Posted: 11 Sep 2014 at 2:45pm
Hello, update on tv, FR replaced it with a brand new one and all is well. My advise to anyone with any of these problems is don't settle, keep talking to your dealer and if it takes you and the dealer to confront the manufacturer, DO IT! I paid for new and I want new with out defects, that's what a warranty is for.
As of today I'm a Thumbs Up camper lol.
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Posts: 90 		Direct Link To This Post Posted: 11 Sep 2014 at 10:54pm
The guy I bought mine from did not notice the missing tv antenna...  The dealer did not mark it on the check in form.  Forest River now says tough luck...
2012 181G
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Posts: 49 		Direct Link To This Post Posted: 15 Sep 2014 at 11:38pm
I agree that FR needs to address their quality issues ASAP. Reading some of the posts it seems like we are ready to accept poor quality as the norm and expect the dealer to resolve it after our purchase, but I recommend that anyone buying an RPod insist on an inspection before they sign for the the trailer, and be ready to walk away until unit is in working order. (There response to the TV problem is ridiculous and it might be worthwhile to call FR directly, which I've been encouraged to do by Camping world for problems they can't get covered under warranty.)

Glad you got most of the problems resolved. Keep us posted.
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Posts: 438 		Direct Link To This Post Posted: 16 Sep 2014 at 3:09am
Originally posted by techntrek

#9, the water pump normally will make a loud vibrating sound when in use.  Did you find it is actually unscrewed from the floor?


I found mine to be making a lot of noise.  There are supposed to be 4 screws mounting it.  FR had used ONE in my unit.
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Posts: 9062 		Direct Link To This Post Posted: 16 Sep 2014 at 1:01pm
Ouch, definitely add a mousepad and 3 more screws.  Honestly I don't know why they don't add something like a mousepad at the factory.
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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Posts: 309 		Direct Link To This Post Posted: 16 Sep 2014 at 1:16pm
Originally posted by techntrek

Ouch, definitely add a mousepad and 3 more screws.  Honestly I don't know why they don't add something like a mousepad at the factory.

The mousepad serving as a cushion for the water pump to sit on?  (Hope I'm guessing right cuz that sounds like a good idea!  LOL )
John & Teri
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