2016 R-179 Slide Totally Dead

Have looked behind that wood under the refrigerator and controller was not there, just scoped under the ottoman and the controller is there and is even installed upside down so I can not see the codes, the hatch is totally covered by the slide and the wires going to the motors are too thin to splice into, was going to tap into them and run the motors but now will order two harnesses so I can connect to the motors and hopefully push the slide out and not damage the wiring.  The motor wires way too thin, I think they might get cut if I try to splice into them.  Saga continues.  Hate to cut into the ottoman but than would be my last resort to make a access port and then make a door there, will not be pretty but slide not working like this is a very big deal.  Any other ideas let me know.  the motors have brakes in them so don't know about pushing the slide out but then it would also have to be pushed back in if things don't go well.  Screw for loosening the motors is covered by the edge of the slide and is not accessible right now since slide is all the way in. 

Don

My slide is totally dead just happened the other day. Batteries are full and fine and even when plugged in the slide does not make any sound or movement. All fuses good and there is power going to the wall switch. From what I know the controller is under the seat which is now covered by the slide and not accessible. Very smart design, is there any way to reset the controller to get the slide to come to life, again was working fine till the other day, brought it in, drove an hour and tried to open slide and it was dead. I am an engineer and very handy, if there is any way of manually getting the slide to go out so I can access the controller and motor area would be nice. Thanks for any suggestions, power is all good, need to get access the controller which I believe is in the covered area. Nothing under the refrigerator in this model, just two electrical wires, the controller is not there as far as I can see.

More info:

Well I do believe that the controller is in the ottoman, with the slide all the way in you can not get to the hatch, the motors are accessible but the screw to loosen them from the outside not accessible with the slide all the way in. Great design, somebody was not using their brain. Couple of options, I have made harnesses to connect to the motors directly and can try to power them to put the slide out assuming they are OK then I can access the hatch and see what the controller says. Have disconnected batteries from the RV and taken all power away for a min or so and have not had any luck.

Slide has been working fine, only thing I did different when I put the slide in and was towing the RV was that I ran the refrig on battery power, when I got to the camping spot 2 hours away the slide would not work, batteries still fully charged (have 400W solar system and RV was connected to car).

Called factory and they have not been much help, a technical person was supposed to get back to me, meanwhile ordered the outriggers to fix sag which the slide is developing. Will also support the kitchen floor soon, sag there will show up soon too. Somebody also lost my screen slide door and been trying to find one and it is only 10" tall which is not standard so have not had any luck, waiting on factory on this too. Not been my week.

Other options is to cut and access hole into the ottoman problem is I don't know how things are installed inside there and don't want to damage any equipment trying to get in there, will run a scope into the area and look at things, regardless this issue has become huge headache.

Any help appreciated, as I said huge headache which could have been avoided by having the controller installed in a proper location.


Don