PolyPRO Cover

Thank you for your patience while we reviewed your claim.  We looked into the possible causes for the caulking around your rear window to melt and discovered that it is a fairly common issue caused by the materials used to seal windows. 

When certain sealant materials are exposed to heat, they can melt and “ooze” down the side of your trailer, or in your case, transfer onto your storage cover.  For your reference, I have attached a document from a Forum on Forest River’s website, discussing the melting and other customers who have experienced the same thing that you did. 

Since our cover is not at fault for the melting of your window sealant, we cannot issue a reimbursement for your repairs. 

The dark spots that appeared on the exterior roof of your R-pod are from oxidation.  Oxidation occurs when your gel coat is damaged or unevenly applied.  Dirt, pollution and moisture collect in the damaged areas, resulting in dark and/or cloudy spots.  Using a cover slows evaporation and can expose these spots sooner.  For your reference, I am attaching a document that explains gel coat oxidation in greater detail.

I will be getting a full refund of the cover but not the expense to have window reseated and sealed.

Beware and do not purchase!