R-pod Owners Forum : Dealer Reviews and Comments http://www.rpod-owners.com/ This is an XML content feed of; R-pod Owners Forum : Dealer Reviews and Comments : Last 10 Posts Copyright (c) 2006-2009 Web Wiz Forums - All Rights Reserved. Tue, 05 May 2026 20:05:58 +0000 Fri, 26 Apr 2024 09:57:12 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 9.64 30 www.rpod-owners.com/RSS_topic_feed.asp?FID=22 R-pod Owners Forum http://www.rpod-owners.com/forum_images/web_wiz_forums.png http://www.rpod-owners.com/ Dealer Reviews and Comments : NM Rpod Dealer: Myers RV Albuquerque http://www.rpod-owners.com/forum_posts.asp?TID=15953&PID=153460#153460 Author: GlueGuy
Subject: NM Rpod Dealer: Myers RV Albuquerque
Posted: 26 Apr 2024 at 9:57am

Originally posted by gpokluda

That's where we bought our 2017 179 brand new. It was a really cold, blustery day after Thanksgiving and they were great to deal with and gave us a heck of a deal too. We also bought our Starcraft from them used in 2002. Good people there. Sold our 179 since then and have relocated to Idaho where it seems everyone has an RV, and a boat, and a dirt bike, and a side-by-side, and an ATV, and a snow blower...
Used to live in Minnesota. I do not miss the snowblower days...
]]> Fri, 26 Apr 2024 09:57:12 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=15953&PID=153460#153460 Dealer Reviews and Comments : NM Rpod Dealer: Myers RV Albuquerque http://www.rpod-owners.com/forum_posts.asp?TID=15953&PID=153457#153457 Author: gpokluda
Subject: NM Rpod Dealer: Myers RV Albuquerque
Posted: 25 Apr 2024 at 2:39pm

That's where we bought our 2017 179 brand new. It was a really cold, blustery day after Thanksgiving and they were great to deal with and gave us a heck of a deal too. We also bought our Starcraft from them used in 2002. Good people there. Sold our 179 since then and have relocated to Idaho where it seems everyone has an RV, and a boat, and a dirt bike, and a side-by-side, and an ATV, and a snow blower...]]> Thu, 25 Apr 2024 14:39:22 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=15953&PID=153457#153457 Dealer Reviews and Comments : NM Rpod Dealer: Myers RV Albuquerque http://www.rpod-owners.com/forum_posts.asp?TID=15953&PID=153453#153453 Author: NMJohn
Subject: NM Rpod Dealer: Myers RV Albuquerque
Posted: 23 Apr 2024 at 2:29pm

We've been rpod owners for almost 9 years when we purchased a Model 179 from the only dealer in NM at the time in Clovis, NM.  Since then we've moved to Michigan but while traveling through Albuquerque we visited Myers RV on Central.  We assured them we were not going to buy anything but just wanted to look at a new Rpod Model 194C.  The saleman Chris was so nice, he let us look as long as we liked and left us to ourselves and afterward answered a few of our questions.  He in no way pressured us or rushed us, just a really nice guy.  If we lived in NM we'd purchase a unit there, but it just makes more sense for us to sell the old one in Michigan and buy the new one there.  We bought nothing there and he opened up 3 or 4 units for us and let us browse. We have never met him before, have no connection with him whatsoever, but I can see why he's been there for 30 years--he's so nice.]]> Tue, 23 Apr 2024 14:29:05 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=15953&PID=153453#153453 Dealer Reviews and Comments : Forest River “Warranty” stone walling? http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151669#151669 Author: seafans
Subject: Forest River “Warranty” stone walling?
Posted: 29 Apr 2023 at 10:09pm

Unfortunately you are not the only one that purchased an R-Pod and received little or no service from the dealer,even the same day of purchased.  My 192 after leaving the lot the brakes did not work, I took it back and they sent some sort of technician to check the brakes and he had no clue on what to do. After spending $700 on a per-delivery inspection.    I removed the hubs and cleaned the grease off the shoes and drums myself.  I'm very happy that I did not purchase their extended warranty for an extra $3000.  Also critiquing the Forest River Warranty very carefully, they only want to be responsible for the body of the trailer that was constructed in the factory.  All the articles that are installed  or attached to the body is an individual item warranty.  Forest river will not warranty a scratched piece of plywood they installed during the manufacture of the trailer.  If it complies with "fit","form" and "function" who cares what it looks like.
]]> Sat, 29 Apr 2023 22:09:12 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151669#151669 Dealer Reviews and Comments : Forest River “Warranty” stone walling? http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151666#151666 Author: Grumpy-Chief
Subject: Forest River “Warranty” stone walling?
Posted: 27 Apr 2023 at 11:06am

I took my RPOD to the Dover General RV dealer yesterday. Chis is my service contact. He said the compressor would cease to function when the temortature was achieved and the fan would continue to run to remove any accumulated water or condensation in the unit.

Meanwhile, my battle to get my outdoor grill part continues. 
Below is the last response from forest River. The description of the problem is summarized at the bottom of the post.
 

Ms. Martin,
I originated my contact with the dealer!
THEY OBVIOUSLY HAVE NOT DONE A DAMN THING TO REPLCE MY GRILL! 
I have been waiting for a resolution to this event since March 25, 2023!
The dealer is apparently useless!
Forest river RPOD part expert is apparently useless!
Forest River warranty department is useless!
Why am I, the customer supposed to give direction to an Unresponsive dealer? What leads you to to believe they would listen to me?
When in the Hell will I get a damn burner and grill for my trailer!
Why don’t you contact the dealer and tell them what to do?
I can’t believe the largest family owned RV dealer in the United States and forest river  cannot resolve this simple screw up caused by a service department giving me the wrong part!
I didn’t ask for the replacement!
The dealers service department initiated this!
Forest river and general Rv are are incapable of replacing my grill in over a month?
This is a pitiful customer response!
I have been patient, I have been polite, I been respectful! I AM FED UP WITH THE LACK OF ACCOUNTABILITY!
It is time that some one is this half-ass disorganized heaping pile of steaming feces got off their ass and replaced my grill, TODAY! NOW!

Sent from the all new AOL app for iOS

Thursday, April 27, 2023, 10:52 AM, Amanda Barton <abarton@forestriverinc.com> wrote:

Good morning, 

 

It seems that the vendor we use for the griddle is saying that the griddle plate is not theirs.  We cannot cover this under warranty at this time.  Please contact your dealer to see if they replaced this previously. 

 

Vicki Martin

R Pod Warranty Admin

 

 

 

From: Thomas <cpotomg1@verizon.net> 
Sent: Tuesday, April 25, 2023 12:58 PM
To: OwnerRelations <OwnerRelations@forestriverinc.com>
Subject: My RPOD 153 Grill

 

CAUTION: This email originated from outside of Forest River. Please do not follow any instructions, click any links, or open any attachments unless you recognize the sender, verified it was from them and know the content is safe.

 

I first identified my problem to the Brownstown General RV dealer on March 25, 2023, where I had purchased my trailer on February 22, 2023, as a new unregistered item. The VIN is 4X4TRP518NB030401.

I submitted several photographs of the burner, the manufacturers ID plate with serial number, and several images showing that the grill does not fit the burner.

I described how during the familiarization/demonstration the grill was fully functional. I identified that the grill had some type of sticky “coating” on it.

I stated that following the satisfactory demonstration I left the service area, and I went in the building to sign for the trailer.

When I was ready to leave, I was told my trailer had been winterized and the service department had replaced the grill with a part that did not have the sticky coating.

I then departed to spend the night at a nearby hotel. As I left an ice storm commenced.

The next morning, I left Michigan to return home to Florida.

I did not camp in the trailer for several weeks. On my first trip to Texas, I discovered my grill did fit.

It has been one month now, and I still do not have a grill I can use.

The last I heard is that Forest River warranty folks were holding up the process.

What is the problem and when will I receive my replacement grill?

Thomas Griffiths

813-618-1857



This email and any files transmitted with it are confidential and intended solely for use by the intended recipient. If you are not the intended recipient, please notify the sender immediately and delete the email and any files transmitted with it from your system. If you have received this email in error, disclosing, copying, distributing, or taking any action in reliance on the contents of this email is strictly prohibited.

]]> Thu, 27 Apr 2023 11:06:36 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151666#151666 Dealer Reviews and Comments : Forest River “Warranty” stone walling? http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151631#151631 Author: StephenH
Subject: Forest River “Warranty” stone walling?
Posted: 23 Apr 2023 at 7:43pm

I had not looked at the 153. It is tiny compared to the 179. Interesting layout though. It looks to be the right size for your TV. I hope you get all the issues resolved.]]> Sun, 23 Apr 2023 19:43:10 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151631#151631 Dealer Reviews and Comments : Forest River “Warranty” stone walling? http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151627#151627 Author: Grumpy-Chief
Subject: Forest River “Warranty” stone walling?
Posted: 23 Apr 2023 at 6:41pm

Stephen H,
Thanks for your response.
There isn’t an auto setting on the thermostat.
I suspect the AC isn’t wired properly to the thermostat.
General RV advertises they are the largest family owned RV chain in the country.
Being from Michigan (where General began) many years ago, I preferred to support them over the other Mega dealers in Florida.
Apparently, the warranty folks of Forest River are not responding to General RV. This  is in comprehensive to me! The VIN is registered to me, what is the issue? Forest River needed a picture of the burner manufacturers name plate showing the model number and serial number AND a photo showing the grill doesn’t fit the burner assembly. This infers to me that there is not a solid configuration management system in existence at Forest River and possibly with their suppliers. I mean, good grief, in almost one month they can’t provide me a replacement! They couldn’t provide me an entire new complete assembly as a replacement?
That to me is a DILLIGAF customer service entity.

]]> Sun, 23 Apr 2023 18:41:42 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151627#151627 Dealer Reviews and Comments : Forest River “Warranty” stone walling? http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151625#151625 Author: Grumpy-Chief
Subject: Forest River “Warranty” stone walling?
Posted: 23 Apr 2023 at 6:18pm

Thank You for the encouragement Jato!
I had purchased a new Prime Time from General RV in 2014 at the Orange Park store. 
The quality was much better. My only dissatisfaction was the lame Dometic fridge. Later I added two internal 12 VDC fridge fans I found on eBay and that provided a modest improvement.
This RPOD’s quality, and attentiveness to detail, is sadly lacking.
Grumpy Chief
]]> Sun, 23 Apr 2023 18:18:51 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151625#151625 Dealer Reviews and Comments : Forest River “Warranty” stone walling? http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151622#151622 Author: Grumpy-Chief
Subject: Forest River “Warranty” stone walling?
Posted: 23 Apr 2023 at 6:06pm

Thank You for the encouragement.
I had purchased a new Prime Time from General RV in 2014 at the Orange Park store. 
The quality was much better. My only dissatisfaction was the lame Dometic fridge. Later I added two internal 12 VDC fridge fans and that provided a modest improvement.
This RPOD’s quality, and attentiveness to detail, is sadly lacking.
]]> Sun, 23 Apr 2023 18:06:41 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151622#151622 Dealer Reviews and Comments : Forest River “Warranty” stone walling? http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151617#151617 Author: jato
Subject: Forest River “Warranty” stone walling?
Posted: 23 Apr 2023 at 4:53pm

Hi G.Chief,
If I were in your shoes I would be greatly disappointed as well and would likely do the same as you by selling.  As StephenH already said it is great that your FL dealership is helping in trying to resolve all your issues.  Who knows, they may get them all resolved and you may end up changing your mind by keeping your R-Pod, and also become a loyal customer to that dealership in FL.
]]> Sun, 23 Apr 2023 16:53:11 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=15677&PID=151617#151617