R-pod Owners Forum : Slid out gear http://www.rpod-owners.com/ This is an XML content feed of; R-pod Owners Forum : Warranty, Service and Recall Bulletins : Slid out gear Copyright (c) 2006-2009 Web Wiz Forums - All Rights Reserved. Fri, 01 May 2026 13:46:48 +0000 Tue, 25 Nov 2014 00:00:45 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 9.64 360 www.rpod-owners.com/RSS_post_feed.asp?TID=5584 R-pod Owners Forum http://www.rpod-owners.com/forum_images/web_wiz_forums.png http://www.rpod-owners.com/ Slid out gear : Another thought for the OP that... http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54484#54484 Author: Luv2Q
Subject: 5584
Posted: 25 Nov 2014 at 12:00am

Another thought for the OP that comes to mind: take your Pod to another dealer! That kind of lack of service shouldn't be rewarded by your patience.  IMO.  You may not get stellar service from another dealer, either - judging by comments here on getting service from a dealer you didn't buy from - but I'd sure as heck give it a try.

Good luck, & please post back updates on your progress.
]]> Tue, 25 Nov 2014 00:00:45 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54484#54484 Slid out gear : There you go haz442! Thanks John!... http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54482#54482 Author: Podster
Subject: 5584
Posted: 24 Nov 2014 at 9:33pm

There you go haz442! Thanks John!]]> Mon, 24 Nov 2014 21:33:51 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54482#54482 Slid out gear : The contact info I have for FR... http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54481#54481 Author: Luv2Q
Subject: 5584
Posted: 24 Nov 2014 at 9:22pm

The contact info I have for FR warranty:

Rodney Jarnagin, Warranty Administrator
574-642-3119, Ext 208
rjarnagin@forestriverinc.com 

Hope this helps ..
]]> Mon, 24 Nov 2014 21:22:27 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54481#54481 Slid out gear : I have always said its the dealer... http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54480#54480 Author: ron_whitt
Subject: 5584
Posted: 24 Nov 2014 at 9:09pm

I have always said its the dealer who makes the rpod experience the best is what it is. If your dealer doesn't give you a very indepth walk through.... watch out for any warranty issues. I am so glad we dealt with Travel-Mor of Ottawa. Walk through and warranty issues have been a walk in the park.
]]> Mon, 24 Nov 2014 21:09:26 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54480#54480 Slid out gear : This is the contact page I used...I... http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54478#54478 Author: Podster
Subject: 5584
Posted: 24 Nov 2014 at 8:58pm

This is the contact page I used...I called the number under Coachman RVs. I think some of the other podders in here actually know the name and phone number of the individual that takes care of R-POD warranty issues. Maybe someone will come along and help by posting it here. Good Luck! Please keep us informed about how things go. 

I'm particularly interested to understand why your slide failed. 

]]> Mon, 24 Nov 2014 20:58:11 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54478#54478 Slid out gear : I plan on trying to call FR tomorrow.... http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54476#54476 Author: haz442
Subject: 5584
Posted: 24 Nov 2014 at 8:05pm

I plan on trying to call FR tomorrow. I am hoping they will be a bit more helpful. I don't mind waiting if someone can tell me when the part will be available. And you are exactly correct about the dealer and I will be sure to let FR know how helpful the dealer was. Two months and the only time I've heard from them is when I call.]]> Mon, 24 Nov 2014 20:05:20 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54476#54476 Slid out gear : I have done a fair amount of R... http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54474#54474 Author: Podster
Subject: 5584
Posted: 24 Nov 2014 at 7:44pm

I have done a fair amount of R - POD reading and this is the first I have heard of a slide failure. I have been in touch with the FR people on other issues and they have been very responsive. I think your dealers response "...have no idea." says it all...where is the customer service in that?
]]> Mon, 24 Nov 2014 19:44:09 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54474#54474 Slid out gear : New to the forum. We purchased... http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54471#54471 Author: haz442
Subject: 5584
Posted: 24 Nov 2014 at 7:13pm

New to the forum. We purchased our 178 last winter. Used it about half dozen times over the summer after our last trip the slide out stopped working. The motor was turning but not moving. Brought the camper to the dealer we bought it from and there it's sat for the last two months. They told me the gear was stripped. I saw some older posts on this, has it become a more common problem? Just called the dealer again they told me they have no idea when the parts are going to be in. They don't seem to care too much about this and told me this was typical when they need to get parts from FR. Is this true? I'm pretty sure I was speaking with the owner and I told her I was going to contact FR. She said ok go ahead. Does anyone know if I can go to any dealer for warranty service? If it were my dealership I'd have pulled parts from another Pod and fixed it but apparently customer service is not high on their priority list. I also had to pay for them to winterized it because the weather has turned cold enough that I was afraid of a freeze up.

Any thoughts?]]> Mon, 24 Nov 2014 19:13:04 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=5584&PID=54471#54471