We purchased our new 179 in August.  And have been out a number of times since.  However just used the "city water" input line for the first time last weekend..   It took us about 24 hrs to notice that the line was filling our clean water holding tank with enough pressure that once the tank was full the water was spurting back out of the tank fill spout with a lot of pressure.   We took it into our dealer (Travel-Mor Ottawa) as soon as we got home.  They couldn't find the problem on first inspection but decided to leave the city water line connected for a few hours as we had done in the campground.    After watching it out for a few hours they realized that the check valve in the water pump was leaking allowing water to enter the tank.   Once the id'd the problem they replaced the pump, no questions asked, under warranty.   We had the trailer back in 48 hours.   Excellent service and friendly too!

And yes they had included the FR extended warranty in our package, and had pointed it out to us and recommended it when we were completing the sale.   We purchased it within 10 days.  

We had purchased a used 151 from the same dealer 4 years ago and had nothing put exceptional service. 

Shirley and Carol

 

Have you tried calling the factory?  Often they will allow exceptions and let you sign up long after the purchase.

 

Just received our transfer confirmation in the mail yesterday for our Salem.  1 1/2 years left on our 6-year warranty, $50 transfer fee under our older contract.  I'm not one to buy warranties but I would have to seriously consider this one next time we buy, between the all-inclusive coverage plus towing, etc.

We purchased Protective XtraRide extended warranty:

fred

Based on comments from several of you regarding the FR extended warranty (and recall that I was told that it's parts-only), I called Rodney at FR this morning.

Long story short:  For $150, your initial warranty is extended for an additional 12 months.  Check is payable to Forest River.  FR policy is that this be done within 10 days of purchase but, per Rodney, there often is a little wiggle room in that.  (As many of you have pointed out, the dealer may not mention this policy.)  Repairs under this warranty need to be done at an authorized FR repair center.  You can buy this coverage through the dealer, or you can deal directly with FR.

I'll be getting this!

Thanks to all of you who have weighed in on this.  If not for this forum, I'd have been left with the misunderstanding that it's a parts-only deal.  (But, as TechnTrek observed, even that might be worth having when you see the prices of some of the gadgets in a Pod.)

Regards,

John

The paperwork for the warranty says it needs to be sent in within 10 days or purchase.  But I've seen a lot of times where the warranty lady extends that for people who have never heard of it or didn't hear about it until later.

Coming up on your 1 year, I'm not sure about that though.

Protection Plan Department

1803 Century Drive

Goshen Indiana 46528

You should be able to buy the warranty through your dealer.  But, you can also buy it through Forest River.  There should be information in the package with your owner's manual, and you'll have 30 days to send it in.  There will also be information from the appliance manufacturers on warranties they offer.

I do suggest that you take a good look at Forest Rivers' second-year warranty - I think its a great deal, and I know many others around here do too.  The other warranties (including dealer warranties)... well, make sure that you know what you're getting into - they might be right for you, they might not.

But, its a great idea to contact Forest River ahead of time and ask.  Check out the Contacts thread (its in the Reviews and General Information forum).

-edit-

One caution: Forest River does not have a staffed call centre filled with agents ready to take your call.  They've got two overworked people who do their best to answer the questions as they come in.  It will take a business day or two (maybe three) to get back to you.

Is there a cutoff time to purchase? Does anyone have a Forrest River contact? Our one year anniversary is coming up in a few weeks.

I too have never been a big fan of extended warranties, but after dropping my iPhone (shattering screen which I repaired myself...ughhh) and buying a new $$$ home fridge cuz bad GE compressor after 5 years, I'm starting to rethink the extended warranty thing. They just don't make like they used too. Remember those old refrigerators that lasted 25+ years and those 1980's iPhones! ;)

Thanks!

fred

yuh, that get's brought up a lot as why that little sheet gets left out accidentally.

it extends the initial 12 month warranty, it does not mention that it is only "parts" and it goes on to mention that repairs must be made by authorized Forest River repair centers etc.

i've never seen anyone complain who has bought and used it that it only covers parts but then again not many people know about it.  it's an often times lost piece of paper from dealers.

When I first read this, I thought "Well heck, if the dang fridge breaks, I'll just go buy a new one rather than fool around with repairs."  Then I went over to Amazon and priced some RV fridges like Dometic & Norcold.  Quite an eye-opener.   They're proud of those things, aren't they?  Makes the $150 parts warranty look pretty good!

Thanks, Doug.

John

If that's the parts-only warranty I mentioned, that doesn't sound like much of a warranty.  Is the one you're talking about parts and labor?

All things considered, I think I'm going to gamble that we'll find all the big things in the first year.  Anyway, that will be just that much more incentive to go camping! 

John