R-pod Owners Forum : Warranty claim rejected http://www.rpod-owners.com/ This is an XML content feed of; R-pod Owners Forum : Introduce Yourself : Warranty claim rejected Copyright (c) 2006-2009 Web Wiz Forums - All Rights Reserved. Sat, 02 May 2026 15:58:41 +0000 Sat, 09 Nov 2013 21:09:51 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 9.64 360 www.rpod-owners.com/RSS_post_feed.asp?TID=4197 R-pod Owners Forum http://www.rpod-owners.com/forum_images/web_wiz_forums.png http://www.rpod-owners.com/ Warranty claim rejected : Methinks I figured out the HW... http://www.rpod-owners.com/forum_posts.asp?TID=4197&PID=40638#40638 Author: shroomer
Subject: 4197
Posted: 09 Nov 2013 at 9:09pm

Methinks I figured out the HW heater. I hit the AC switch on the unit and ALSO hit the switch inside the pod. Don't know why I did that; I hadn't ever done it before, but I did - probably in haste since I only use the AC in the driveway to get the water hot before a trip. I can't test it until the spring since I already drained it and pinked the system for the winter. BTW - used most of the 2 gallons and put the remainder where it won't freeze.

The "not under warranty" charge came to $168.38. That's a tank and a half of gas! That's worth a call or two to FR. I'll keep y'all posted.
]]> Sat, 09 Nov 2013 21:09:51 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=4197&PID=40638#40638 Warranty claim rejected : While caulking and seals and... http://www.rpod-owners.com/forum_posts.asp?TID=4197&PID=40637#40637 Author: HuronSailor
Subject: 4197
Posted: 09 Nov 2013 at 8:17pm

While caulking and seals and etc. are normal maintenance items, your RV seems too new to have anything other than very minor leaks. I can see the dealer's point if we're talking about a few dribbles from a dried up seal, but if we're talking about water pouring in around every roof opening in the shower, that's another thing altogether. I'd be interested to know exactly how much leaking we're talkin' here.

If you feel the leaks were more than normal maintenance, and your RV hasn't been obviously rolled over or had a tree fall on it, I urge you to call FR and speak to them yourself. I and many others on the rPod forums have had lots of positive experiences when dealing with Forest River directly. In some cases, FR has directed their customers to a different dealer after the first one dropped the ball on a service issue. Lots of us have had some pretty big issues repaired well out of warranty on FR's dime. It's worth a couple of phone calls, anyway.

I also say this because my service experiences with several dealers has been mostly negative. I would describe it as varying levels of incompetence mixed with outright lies. They say there's some good ones out there. I've heard about 'em - never actually seen one myself. Like Sasquatch.

Please give more details and if you call FR, let us know what they say. 
]]> Sat, 09 Nov 2013 20:17:56 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=4197&PID=40637#40637 Warranty claim rejected : My guess is the WH igniter should... http://www.rpod-owners.com/forum_posts.asp?TID=4197&PID=40621#40621 Author: CharlieM
Subject: 4197
Posted: 09 Nov 2013 at 10:14am

My guess is the WH igniter should activate if the WH switch inside the camper is on. That switch must be off, even though the LP gas bottle valve is off, to inhibit the igniter.

On the warranty, I've had good response on incorrect tanks, shower leaks, and a faulty toilet seal. It seems like improperly sealed piping on a 2013 unit should be a workmanship/warranty issue, but depending on the cost of the repair, it may not be worth you time to fight it. FR factory is very slow on such things.


]]> Sat, 09 Nov 2013 10:14:28 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=4197&PID=40621#40621 Warranty claim rejected : Can't help you with the warranty... http://www.rpod-owners.com/forum_posts.asp?TID=4197&PID=40612#40612 Author: techntrek
Subject: 4197
Posted: 08 Nov 2013 at 10:06pm

Can't help you with the warranty issue, I was denied on something during my 2nd year (I had purchased the extended warranty) but since it was minor I didn't fight it.

If the AC switch is on but the gas switch is off, the igniter should not activate.

]]> Fri, 08 Nov 2013 22:06:02 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=4197&PID=40612#40612 Warranty claim rejected : Need some experienced help here... http://www.rpod-owners.com/forum_posts.asp?TID=4197&PID=40609#40609 Author: shroomer
Subject: 4197
Posted: 08 Nov 2013 at 8:27pm

Need some experienced help here --
We had water showing up on the shower floor. I brought it to the dealer who found leaks on the roof around the pipes, etc. He caulked them up and said I was good to go. Forest River denied the warranty work saying it wasn't faulty workmanship, just normal wear and tear. Has anyone had any dealings with them on contesting warranty claims?

Also had an issue with the HW heater. When I would go to start it on AC, I would hear the igniter trying to light the gas (which was off). Dealer claims that this is the way the heater is supposed to operate, but I don't remember this happening in the past. Any experience out there?
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