R-pod Owners Forum : Need Forest River Contact Please http://www.rpod-owners.com/ This is an XML content feed of; R-pod Owners Forum : Warranty, Service and Recall Bulletins : Need Forest River Contact Please Copyright (c) 2006-2009 Web Wiz Forums - All Rights Reserved. Fri, 01 May 2026 08:22:19 +0000 Sun, 06 Oct 2013 16:40:08 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 9.64 360 www.rpod-owners.com/RSS_post_feed.asp?TID=3727 R-pod Owners Forum http://www.rpod-owners.com/forum_images/web_wiz_forums.png http://www.rpod-owners.com/ Need Forest River Contact Please : I got ahold of Susan back in July... http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=39166#39166 Author: EmptyNesters
Subject: 3727
Posted: 06 Oct 2013 at 4:40pm

I got ahold of Susan back in July and and she got us all taken care of, the camper went to the body shop and we had it back within a week. Thank you all for the response. ]]> Sun, 06 Oct 2013 16:40:08 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=39166#39166 Need Forest River Contact Please : Originally posted by furpodI... http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35928#35928 Author: HuronSailor
Subject: 3727
Posted: 23 Jul 2013 at 7:26pm

Originally posted by furpod

I do believe the dealer is as important, if not more so, than the manufacturer. We have seen many on here who have very poor dealers to work with.

Amen, brother.
]]> Tue, 23 Jul 2013 19:26:55 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35928#35928 Need Forest River Contact Please : I do believe the dealer is as... http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35925#35925 Author: furpod
Subject: 3727
Posted: 23 Jul 2013 at 4:09pm

I do believe the dealer is as important, if not more so, than the manufacturer. We have seen many on here who have very poor dealers to work with.]]> Tue, 23 Jul 2013 16:09:15 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35925#35925 Need Forest River Contact Please : Empty: I just spoke to travel-mor... http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35779#35779 Author: ron_whitt
Subject: 3727
Posted: 18 Jul 2013 at 5:22pm

Empty: I just spoke to travel-mor of Ottawa.  They got in touch with FR and everything is being taken care of under warranty ( spider cracks.) They have a local rv guy who fixes things for them and all work is guaranted and still under FR warranty.  I can only say that your RV dealer has much to be desired.  I wish you good luck.]]> Thu, 18 Jul 2013 17:22:05 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35779#35779 Need Forest River Contact Please : Empty, 1: We have the same... http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35538#35538 Author: ron_whitt
Subject: 3727
Posted: 11 Jul 2013 at 9:55pm

Empty, 1: We have the same problem, but in a different spot.  Door side but back behind and above window near top of wall. 2: Your dealer needs a wake up call....  There is nothing saying that upon delievery that the nail (or staple) wasn't coming out until AFTER you took your trailer home. 3: Our dealer upon sending the pics to FR (I e-mailed them to my dealer) depending on what FR say, after camping season my dealer will send the pod to FR to have it fixed.  I will not pay for anything.  4: our pod is now on its 2nd year.  How old is your pod?   I would diffently be looking for another pod dealer yours seems to want to just wash his hands of everything once you drove off the lot...  Good luck.  I will keep you informed of what happens on my end.]]> Thu, 11 Jul 2013 21:55:36 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35538#35538 Need Forest River Contact Please : That is still current. I spoke... http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35537#35537 Author: Sleepless
Subject: 3727
Posted: 11 Jul 2013 at 8:34pm

That is still current.  I spoke to her last week and we exchanged emails about the exterior light recall.]]> Thu, 11 Jul 2013 20:34:37 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35537#35537 Need Forest River Contact Please : Here is what I have. Not sure... http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35536#35536 Author: Sandcamper
Subject: 3727
Posted: 11 Jul 2013 at 8:29pm

Here is what I have. Not sure if it is current:

CONTACT PEOPLE at FOREST RIVER R POD FACTORY
(brought to you by Sandpiper/CCDAMEEK)
If you need spare or replacement parts for your  Pod then Ms Marla Pullen is your person.

Marla Pullen
Phone 574-642-3119 ext 209
E-mail mpullen@forestriverinc.com

For Warranty Parts and Service the person to contact is Ms Susan Thornberg

Susan Thornberg
Phone 574-642-3119 ext 205
E-mail  sthornberg@forestriverinc.com

For general questions about the R POD the contact is Kristin Griffin, sales coordinator

Kristin Griffin
phone 574-642-3119 ext 213
E-mail  kgriffin@forestriverinc.com

If all else fails call the plant operator at 574-642-3119 ext 0
It sounds like a busy signal but don't hang up and the operator will be glad to help you with getting an answer to your question.

If the person you are calling is not at their desk please leave a message with your name and phone number and they will return your call as soon as they can.  E mail seems to be the preferred method of communication so if possible send them an e-mail and they will return it.
 
Surveyor / r-pod warranty administrator
Amber Wilson 
Phone/ 574-642-3119 x208
email/  awilson@forestriverinc.com
 
Surveyor / r-pod parts department
Brandy
Phone/ 574-642-3119  x209
 
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]]> Thu, 11 Jul 2013 20:29:06 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35536#35536 Need Forest River Contact Please : I have read on here about people... http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35535#35535 Author: EmptyNesters
Subject: 3727
Posted: 11 Jul 2013 at 7:58pm

I have read on here about people contacting Susan from Forest River to help with their Pod problems. My poor little pod has the tip of a screw poking out of the exterior just above the door, it has created a bulge and cracks in the exterior, the Dealer thinks the interior trim was over tightened sending the screw through the wall but said since we did not notice upon delivery there is nothing he can do and that we should contact Forest River ourselves. If anyone could send me her email I would like to get this fixed ASAP my pod is a 2014. To new for cracks.]]> Thu, 11 Jul 2013 19:58:28 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=3727&PID=35535#35535