R-pod Owners Forum : McDowell RV, North Branch, MI http://www.rpod-owners.com/ This is an XML content feed of; R-pod Owners Forum : Dealer Reviews and Comments : McDowell RV, North Branch, MI Copyright (c) 2006-2009 Web Wiz Forums - All Rights Reserved. Tue, 05 May 2026 23:01:42 +0000 Fri, 01 Nov 2013 21:00:04 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 9.64 360 www.rpod-owners.com/RSS_post_feed.asp?TID=2998 R-pod Owners Forum http://www.rpod-owners.com/forum_images/web_wiz_forums.png http://www.rpod-owners.com/ McDowell RV, North Branch, MI : Welcome wingnut, wish I had seen... http://www.rpod-owners.com/forum_posts.asp?TID=2998&PID=40374#40374 Author: jato
Subject: 2998
Posted: 01 Nov 2013 at 9:00pm

Welcome wingnut, wish I had seen this thread earlier.  Back in March of 2011 we purchased our 177 from Hilltop RV in Escanaba, a 4 hour trip but with the price they offered on a new 177, we couldn't afford to go anywhere else, even considering the price of gas.  Their sales staff and service dept. are top notch BUT if you live in the lower part of the state then you may have to reconsider your options.
]]> Fri, 01 Nov 2013 21:00:04 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=2998&PID=40374#40374 McDowell RV, North Branch, MI : Wow, enough said. Thank you for... http://www.rpod-owners.com/forum_posts.asp?TID=2998&PID=37344#37344 Author: wingnut2312
Subject: 2998
Posted: 27 Aug 2013 at 2:06pm

Wow, enough said. Thank you for posting! Service is much more important than the sales person. Hard negotiations always go to the manager anyways.]]> Tue, 27 Aug 2013 14:06:13 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=2998&PID=37344#37344 McDowell RV, North Branch, MI : I am referring to Gillette's... http://www.rpod-owners.com/forum_posts.asp?TID=2998&PID=37343#37343 Author: HuronSailor
Subject: 2998
Posted: 27 Aug 2013 at 1:05pm

I am referring to Gillette's Interstate RV in Lansing, MI. I have no experience with their sales staff, but my experience with their service department is inexcusable.  A condensed version here:

http://www.rpod-owners.com/forum_posts.asp?TID=2965&title=gillettes-interstate-rv-lansing-mi

After failing to get a single return phone call from them for almost 3 months, they offered to take down my information and get back with me. Seriously. The straw that broke the camel's back was when they told me, "Try to find someone else to do the job." So that's what I did. I don't believe I've ever been treated so rudely or with such lack of interest by any service provider, ever.

They must have some great sales staff, but woe be unto you if you need service. Run away as fast as you can. Drive out of state. Find another dealer.
]]> Tue, 27 Aug 2013 13:05:40 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=2998&PID=37343#37343 McDowell RV, North Branch, MI : When you sat better than Lansing,... http://www.rpod-owners.com/forum_posts.asp?TID=2998&PID=37338#37338 Author: wingnut2312
Subject: 2998
Posted: 27 Aug 2013 at 12:08pm

When you sat better than Lansing, are you referring to Gillete? I ask because we are looking for an r pod and have spoken to Gillette. Their prices are way high, but we havent tried negotiating yet. Wondering if you would say to stay away?]]> Tue, 27 Aug 2013 12:08:21 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=2998&PID=37338#37338 McDowell RV, North Branch, MI : Their service department is... http://www.rpod-owners.com/forum_posts.asp?TID=2998&PID=28345#28345 Author: HuronSailor
Subject: 2998
Posted: 07 Oct 2012 at 7:58am

Their service department is batting .500 with me right now. I do like the sales staff. 

Just had my clearance light  recall work done here, nice job with only 3 fasteners on each end of the spoiler, in at 9:00, out by lunch. 

My previous service experience with them was a complete train wreck. They absolutely suck at returning phone calls, so just because they don't call you doesn't mean your work isn't done. It could very well be parked out back waiting for you to come and pick it up. Hard to understand since they don't get paid until you come and pay them.

So it's a crap shoot, but better than going to Lansing.

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