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  <title>R-pod Owners Forum : extended warranty still being sold</title>
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   <title>extended warranty still being sold :  Wanna bet? From a guy on this...</title>
   <link>http://www.rpod-owners.com/forum_posts.asp?TID=10591&amp;PID=98831#98831</link>
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    <![CDATA[<strong>Author:</strong> <a href="http://www.rpod-owners.com/member_profile.asp?PF=7384" rel="nofollow">spydie</a><br /><strong>Subject:</strong> 10591<br /><strong>Posted:</strong> 31 Aug 2017 at 2:30pm<br /><br />Wanna bet?<div><br></div><div>From a guy on this forum that posted wrong information on the warranty because he was given the wrong information at FR. &nbsp;He said:<div><div style=": rgb251, 251, 253;">"This is Jack. &nbsp;I posted that response about the warranty no longer being offered.</div><div style=": rgb251, 251, 253;"><br></div><div style=": rgb251, 251, 253;">I got an email back from Tiffany saying she had made a mistake and I could get the warranty!"</div></div><div style=": rgb251, 251, 253;"><br></div><div style=": rgb251, 251, 253;">Looks to me like kymooses just posted the wrong information from FR. &nbsp;too many people at FR don't know what's going on and we are taking that information at face value. &nbsp;Read my post above and that is the end of the conversation. &nbsp;1 year extended is still available to any one who's camper is less than 90 days old and it was delivered to the dealer before June 1 and has a serial number (last 5) of less than 18737. &nbsp;I just bought my extended warranty today. &nbsp;I'll post back here if they deny it, but my dealer will make them honor it, I'll bet you a beer.</div></div>]]>
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   <pubDate>Thu, 31 Aug 2017 14:30:51 +0000</pubDate>
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   <title>extended warranty still being sold : From Forest RiverFOREST RIVER,...</title>
   <link>http://www.rpod-owners.com/forum_posts.asp?TID=10591&amp;PID=98825#98825</link>
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    <![CDATA[<strong>Author:</strong> <a href="http://www.rpod-owners.com/member_profile.asp?PF=598" rel="nofollow">kymooses</a><br /><strong>Subject:</strong> 10591<br /><strong>Posted:</strong> 31 Aug 2017 at 1:23pm<br /><br />From Forest River<div><br></div><div><br></div><div><font color="#00cc00"><span ="fontstyle0">FOREST RIVER, INC. </span><span ="fontstyle2">Parts &amp; Service<br></span><span ="fontstyle3">1803 Century Drive • Goshen, IN. 46528 • (574) 534-3167 • Fax (574) 534-0541<br></span><span ="fontstyle4">June 1, 2017<br>Effective as of June 1, 2017 Forest River Inc. will no longer accept the Optional Protection<br>Plans for unit’s retail sold after the June 1, 2017 date. Please contact the sales department<br>with any questions.<br>Thank you,<br>Forest River Warranty Department</span>&nbsp;&nbsp;</font><br style="line-height: normal; text-align: -webkit-auto; text-size-adjust: auto;"></div>]]>
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   <pubDate>Thu, 31 Aug 2017 13:23:45 +0000</pubDate>
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   <title>extended warranty still being sold : Here&amp;#039;s the final word on...</title>
   <link>http://www.rpod-owners.com/forum_posts.asp?TID=10591&amp;PID=98814#98814</link>
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    <![CDATA[<strong>Author:</strong> <a href="http://www.rpod-owners.com/member_profile.asp?PF=7384" rel="nofollow">spydie</a><br /><strong>Subject:</strong> 10591<br /><strong>Posted:</strong> 31 Aug 2017 at 11:50am<br /><br />Here's the final word on the extended warranty. &nbsp;A few people on this forum have tried to say that the 1-year extended warranty is no longer offered. &nbsp;It is but with some guidelines. &nbsp;It was a big fight but I got the final word.<div><br></div><div>I called my dealer this morning and talked to the office girl that fills out the paperwork. &nbsp;The one I had in July had quit so I had to talk to someone else that didn't know what they were talking about (Great Lakes RV in Gassville, AR). &nbsp;I told her that the girl that filled out my paperwork showed me that extended warranty form and explained it to me. &nbsp;She called me a liar and told me they never go over the Forest River paperwork. &nbsp;They only explain their paperwork and the expensive extended warranty that they sell (I think her name was Sandy). &nbsp;I told her that if this FR warranty was no longer in effect that they should remove it from the packet they give the customer. &nbsp;She told me they were not allowed to do that (another lie). &nbsp;I finally got tired of arguing with her so I hung up. &nbsp;Then I called FR. &nbsp;Heather in Warranty told me "We didn't a buy a license for the extended warranty so we don't offer it anymore." &nbsp;I told her, "You are the manufacturer. &nbsp;You don't have to buy a license to warranty a product you make. &nbsp;You can offer any warranty you want." &nbsp;She just wanted to argue also so I hung up on her too. &nbsp;Then I called the manager of Great Lakes RV (Tom) and told him the whole story of my two conversations. &nbsp;He said, "I'll be taking care of this when we get off the phone. &nbsp;This won't stop here." &nbsp;(when I told him how his office girl had treated me). &nbsp;He called me back in about an hour and said he talked to "the powers that be" at Forest River and was told that I can still buy the extended warranty. &nbsp;"Any trailer that left the factory before June of 2017 and has a serial number with the last 5 digits ending in less than 18737 can still buy the warranty if it's within your 90 days." &nbsp;He also said, "You are not Forest River's customer. &nbsp;You are MY customer and I'll take care of you. &nbsp;I talked to my Rep and he said that information is OFFICIAL. &nbsp;Send in your check and if you have any trouble, call me and I'll take care of it." &nbsp;He also said that his office girl was incorrect as whenever any paperwork needs to be deleted from the packet, his Rep tells them to do so and they do so. &nbsp;But that they've had no word to remove anything yet so the warranty is still in effect for those particular units falling within the guidelines.</div><div><br></div><div>I think that puts an end to the rumor that Forest River doesn't offer the 1-year extended warranty anymore, which is only a partially true statement.</div>]]>
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   <pubDate>Thu, 31 Aug 2017 11:50:05 +0000</pubDate>
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