R-pod Owners Forum : Forest River Warranty Staff Excellent!!!! http://www.rpod-owners.com/ This is an XML content feed of; R-pod Owners Forum : Warranty, Service and Recall Bulletins : Forest River Warranty Staff Excellent!!!! Copyright (c) 2006-2009 Web Wiz Forums - All Rights Reserved. Fri, 01 May 2026 09:18:36 +0000 Tue, 27 Jun 2017 18:36:53 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 9.64 360 www.rpod-owners.com/RSS_post_feed.asp?TID=10107 R-pod Owners Forum http://www.rpod-owners.com/forum_images/web_wiz_forums.png http://www.rpod-owners.com/ Forest River Warranty Staff Excellent!!!! : Another success story at Forest... http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=95663#95663 Author: Scooby's Shack
Subject: 10107
Posted: 27 Jun 2017 at 6:36pm

Another success story at Forest River Warranty!!!! Susan and Danielle are the greatest!!!!]]> Tue, 27 Jun 2017 18:36:53 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=95663#95663 Forest River Warranty Staff Excellent!!!! : We successfully picked up our... http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=95523#95523 Author: StephenH
Subject: 10107
Posted: 26 Jun 2017 at 9:06am

We successfully picked up our R-Pod at the factory after repairs were completed and returned home. I have been busy putting things back in order so we can leave at the end of this week for an extended trip.

Danielle and Susan were a great help in this process. I appreciate all the help they gave me though this process.
]]> Mon, 26 Jun 2017 09:06:29 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=95523#95523 Forest River Warranty Staff Excellent!!!! : Originally posted by Scooby's... http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94823#94823 Author: kymooses
Subject: 10107
Posted: 11 Jun 2017 at 5:16pm

Originally posted by Scooby's Shack

If you have time check out the South Side Diner in Goshen for lunch. It was recommended by Danielle in FR Warranty, and was featured on the TV show Diners, Drive-ins, and Dives.

South Side is my favorite place up there when I'm visiting FR.  Love that place.
]]> Sun, 11 Jun 2017 17:16:22 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94823#94823 Forest River Warranty Staff Excellent!!!! : If you have time check out the... http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94535#94535 Author: Scooby's Shack
Subject: 10107
Posted: 05 Jun 2017 at 8:06pm

If you have time check out the South Side Diner in Goshen for lunch. It was recommended by Danielle in FR Warranty, and was featured on the TV show Diners, Drive-ins, and Dives.]]> Mon, 05 Jun 2017 20:06:43 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94535#94535 Forest River Warranty Staff Excellent!!!! : FurPod, I have read many of your... http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94534#94534 Author: Scooby's Shack
Subject: 10107
Posted: 05 Jun 2017 at 8:01pm

FurPod, I have read many of your posts since I joined the blog, and have enjoyed learning from you! Susan mentioned that you sold your Pod. I hope you'll continue to provide us with your Pod wisdom!]]> Mon, 05 Jun 2017 20:01:01 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94534#94534 Forest River Warranty Staff Excellent!!!! : Unfortunately, the FROG rally... http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94533#94533 Author: StephenH
Subject: 10107
Posted: 05 Jun 2017 at 8:00pm

Unfortunately, the FROG rally is not at a time when we can attend. We have a big trip in July and then once we get home, we leave again in a couple of weeks for an Alaska cruise with my brother and sisters and their families. However, I will be there in a couple of weeks when we go to pick up our R-Pod. It is on track to have the repairs completed next week. Thumbs Up]]> Mon, 05 Jun 2017 20:00:56 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94533#94533 Forest River Warranty Staff Excellent!!!! : Originally posted by Scooby's... http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94531#94531 Author: furpod
Subject: 10107
Posted: 05 Jun 2017 at 7:27pm

Originally posted by Scooby's Shack

Yes, I was at the factory in Goshen. I live 60 miles from there. While I have GREAT service techs at my dealership they wanted me to have the inspection done at the factory.

I agree whole heartedly with Furpod about Forest River! The staff is truly concerned about the owners and the quality of service they provide.

Susan, the Warranty Manager, is disappointed that only a few Pod owners have registered for the FROG rally in August. She would like to get to know many more of us. Furpod, Susan told me how she appreciates the help you give other owners!


She is a great lady.. I need to run up there soon and get her to buy me lunch again.. LOL Jimmy, Dale, Becca, all of them.. great peeps.

And yes, I heard only 3 Pods this year, that's a shame. I know a lot of the reason, but it isn't anything she can fix, (she knows too) We've had as many as 38 pods up there in the "village" for the rally. Last year we had pods from Cali, Oregon, Florida, DC, and pretty much everywhere in between.

Of course in our case, we cannot attend anymore.
]]> Mon, 05 Jun 2017 19:27:01 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94531#94531 Forest River Warranty Staff Excellent!!!! : Yes, I was at the factory in Goshen.... http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94527#94527 Author: Scooby's Shack
Subject: 10107
Posted: 05 Jun 2017 at 6:25pm

Yes, I was at the factory in Goshen. I live 60 miles from there. While I have GREAT service techs at my dealership they wanted me to have the inspection done at the factory.

I agree whole heartedly with Furpod about Forest River! The staff is truly concerned about the owners and the quality of service they provide.

Susan, the Warranty Manager, is disappointed that only a few Pod owners have registered for the FROG rally in August. She would like to get to know many more of us. Furpod, Susan told me how she appreciates the help you give other owners!]]> Mon, 05 Jun 2017 18:25:17 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94527#94527 Forest River Warranty Staff Excellent!!!! : Great to hear stories like that.... http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94526#94526 Author: jato
Subject: 10107
Posted: 05 Jun 2017 at 6:13pm

Great to hear stories like that.  That is the kind of service that made many American companies great many years ago.  That is the kind of service that will make American companies great again.]]> Mon, 05 Jun 2017 18:13:39 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94526#94526 Forest River Warranty Staff Excellent!!!! : Originally posted by SubzillaWhere... http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94515#94515 Author: furpod
Subject: 10107
Posted: 05 Jun 2017 at 2:09pm

Originally posted by Subzilla

Where is this FR repair location? 


I am willing to bet he was at the factory in Goshen.. one of the things that chaps some of us old timers when new people talk crap about FR "this or that", is many of us either have direct experience like this, or just as you read here, know of an owner who has actually dealt with the factory. Those people LOVE the pod and podders. At the big Goshen rally, years ago, the plant manager noticed I had some cracking in a sidewall skin. They had me stop by on Sunday morning.. yes SUNDAY morning, on our way out of town to have their fiberglass guy repair it, because it needed to be done at the factory. Gratis. Furpod was way out of warranty.

Last year, I personally saw, and in fact helped, as they put a new axle under an '09 pod, that had a hub failure, and subsequent poor repair by Camping World, on the way to the International Rally from TX. Again, Gratis.
]]> Mon, 05 Jun 2017 14:09:36 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94515#94515 Forest River Warranty Staff Excellent!!!! : Really good to hear a good report!! ... http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94513#94513 Author: Leo B
Subject: 10107
Posted: 05 Jun 2017 at 2:00pm

Really good to hear a good report!!]]> Mon, 05 Jun 2017 14:00:51 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94513#94513 Forest River Warranty Staff Excellent!!!! : Where is this FR repair location?... http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94511#94511 Author: Subzilla
Subject: 10107
Posted: 05 Jun 2017 at 1:16pm

Where is this FR repair location? ]]> Mon, 05 Jun 2017 13:16:41 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94511#94511 Forest River Warranty Staff Excellent!!!! : I had a wonderful experience working... http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94503#94503 Author: Scooby's Shack
Subject: 10107
Posted: 05 Jun 2017 at 9:09am

I had a wonderful experience working with the Forest River Warranty staff!!!!! Susan and Danielle, and the Service Techs, are fabulous people!!!!

I needed to take my 151 in to have the floor structure inspected, and had scheduled an appointment several months ago. I had to reschedule, due to personal reasons and bad weather, several times, and they were very gracious and accommodating!!!!

I was finally able to get the trailer in on May 19th, and not only did they inspect the structure (which I'm guaranteed has no issues), they installed axles risers for me, checked the hubs and arranged to have the bearings replaced and packed, and took care of six small repairs that were needed (with no charge).

I couldn't be happier with the service that I received, and the new friends that I've made!!! They even took a liking to my Terrier Scooby.

I had put my 151 up For Sale, however after receiving such wonderful service I'm having second thoughts about leaving the rPod family!]]> Mon, 05 Jun 2017 09:09:59 +0000 http://www.rpod-owners.com/forum_posts.asp?TID=10107&PID=94503#94503