Cheyenne Camping Center
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Category: R-pod Discussion Forums
Forum Name: Dealer Reviews and Comments
Forum Discription: Let everyone know how well your dealer treated you...
URL: http://www.rpod-owners.com/forum_posts.asp?TID=5374
Printed Date: 04 May 2024 at 3:47pm
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Topic: Cheyenne Camping Center
Posted By: Podster
Subject: Cheyenne Camping Center
Date Posted: 29 Sep 2014 at 6:30pm
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I just purchased an R-178 from http://www.cheyennecampingcenter.com/ and so far, couldn't be happier. The unit was well equipped and included the R-dome option, all at a very good price. So good, I drove from San Antonio to Iowa to buy it. When I arrived, a day earlier than expected, the R-pod had all ready been prepped and all systems in all modes were checked out. I was immediately escorted to the Pod for a detailed 360 walk through all while my truck was having a complete tow package installed. After the walk through I received all the documentation necessary to title and register here in Texas, and they had already placed a temp trip permit on the Pod. Soon after my truck was pulled around the front with the Pod in tow where the service tech then gave me a overview of the brake controller and WDH. The system had already been adjusted and was ready to roll. A bottle of Cooks Champagne and a rose topped of the deal and I was on my way. This place was like the NASCAR of RV lots. I was in and out of there in about 2.5 hours. Loved it. A no non-sense deal. They didn't try to sell me anything else, they simply offered a great RV at a great price and that's it. There really is NO CATCH. My expectations of customer service are very high and I generally don't give out referrals, but in this case I truly don't have a problem here. These people know what the customer wants and so they give it to them. Good luck! I really hope your buying experience was as good as mine, where ever you go.
------------- Cliff & Raelynn Ranger 4.0/178 (1/2 ton 5,800lb tow capacity) |
Replies:
Posted By: Juniper49
Date Posted: 30 Sep 2014 at 9:40pm
| I too bought my 178 from Cheyenne and drove the 1600 miles round trip from Denver. Same experience with the purchase and delivery as you. However, my local RPod dealer is refusing to do any work on it, warranty or no warranty. Does anyone have a suggestion? |
Posted By: Budward
Date Posted: 30 Sep 2014 at 10:27pm
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That is the risk one takes going out of market...not much you can do about it, IMO. Even if FR forced them to work on it would you really want them to? ------------- 2014 179 Towed by a 2015 Ford Transit Diesel Supervised by a German/Aussie mix and a Labradoodle! |
Posted By: Podster
Date Posted: 30 Sep 2014 at 10:45pm
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I asked this question before I started driving and this was the answer from the Cheyenne Camping Center Dealer: "The Forest River warranty is valid at any of the approximately 2400 Forest River dealers in North America. In addition, many of the major components (AC, Furnace, etc) have their own warranties and their own dealer networks. We do encourage you to call our service department first, most problems can be solved by advising you of the reset procedure or by sending you a replacement part if needed." Work the problem back through Cheyenne, ask them to help find service. I have a small problem they are helping with on the refrigerator door. If I have other issues I expect Cheyenne to stand behind these words, I don't have any reason to believe they won't back this up. I'm thinking outside the POD, I don't need an R-POD Dealer to do my warranty work, a certified tech. at anyone one of the 2,400 Forest River Dealers will do. I believe my closest is Camping World about 20 miles away and they don't sell R-PODS. As far as your local R-POD dealer, well there is a reason you didn't buy there to begin with so it's probably not a bad idea to steer clear of them anyway. Good luck Sir, |
Posted By: Juniper49
Date Posted: 30 Sep 2014 at 11:35pm
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Outstanding advice and Cheyenne is working with me and hopefully will find a local RV dealer, not Ketelsens, to assist me. And yes, do you suppose I will go to Ketelsens for my next upgrade or refer my friends? Don't think so! Meanwhile my wife and I have taken our " maiden voyage" last week with our new 178 and we are happy rpodders! Thanks for your time. |
Posted By: Podster
Date Posted: 01 Oct 2014 at 6:39am
| My 178 is sitting in the driveway. I have been going through all of the systems, making sure they work and making sure I know how to use them. So far so good. Our maiden voyage is in two weeks...can't wait. Happy Camping! |
Posted By: Juniper49
Date Posted: 01 Oct 2014 at 9:24am
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FYI...My 5 days on the road, here was my experience: Didn't think I would use the wet bath, but got use to a quick shower sitting on the toilet Easy to level front to back and side to side with the proper levels (Camco) from Amazon It makes hot water in less than 10 minutes and its very hot! Discovered I couldn't charge my Iphone nor Ipad as the outlets don't work without being "hooked up". I knew there would be no AC and microwave but didn't realize the outlets Learned how to drain the system with "low level" plugs but it doesn't drain hot water heater, that's separate Every stop we made, someone asked "what is that!" Enjoy your first trip... |
Posted By: Podster
Date Posted: 01 Oct 2014 at 1:02pm
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I just drove and drove and drove and then pulled into a Wal-Mart parking lot and crashed x 2. ------------- Cliff & Raelynn Ranger 4.0/178 (1/2 ton 5,800lb tow capacity) |
Posted By: Mountainpod
Date Posted: 14 Aug 2015 at 9:43pm
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We had the same experience that you mention with the local Denver dealer. They did honor a window repair under warranty; but we were told no further service repairs could be honored. Such a shame, as we purchased from them before. And we have 2 people interested in buying r-pods. Can't recommend the kettlesen dealer. Love our Rpod 179! ------------- Mitch & Cindy 2008 Toyota 4 Runner Rpod 179 |
Posted By: topher2u2
Date Posted: 14 Aug 2015 at 11:22pm
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We purchased our 171 from Kettleson's. I brought in a complete quote from Couch's and to my surprise, the came very close to matching the deal. They made it very clear that if we purchased elsewhere we would be at the back of the line for service. I believe your dealer will have to work with FR to get you in locally. Hopefully you can find someone more excited to earn your business. Our experience with Kettleson's has been good so far, but I would not be happy with them if I were in your situation. FYI, I believe you can charge a phone if you plug the phone into the USB outlet on the stereo and select USB as the source. My wife's android didn't like the amount of power provided, but my iPhone charged. ------------- #3PsnRPod 2016 R-Pod RP 171 2015 Jeep Grand Cherokee |
Posted By: ShariB
Date Posted: 24 Oct 2015 at 7:32pm
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Hi
We purchased our 179 Pod from Cheyenne RV as well-saved $5000 over the price asked by a dealer on the Western Slope of Colorado. They treated us great and responded immediately to a problem with our TV. Definitely worth the trip to Iowa! 
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Posted By: codycountry
Date Posted: 25 Oct 2015 at 10:21am
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"Worth the trip to Iowa". Unless you want a Hood River edition.
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Posted By: crazycoyote
Date Posted: 28 Jan 2017 at 9:51pm
| I to bought my Rpod RP180 from Cheynne Camper Center in Setember, 2016. I drove from my winter home in Arizona, little town of Brenda, near Quartzsite, Arizona. I was in Walcott, Iowa in 4 days. They are the best Dealer I ever bought from. Saved $5000 from any dealer in Arizona, that includes, Quartzsite, where there is as many as a hundred dealers in the winter. ( Quartzsite Vacation Show) . Almost a million folks, mostely retired, like myself. Going on right now,Jan. 20th thru the 29th. Been camping 50 years, bought many trailers. It's worth the drive, as far as warranty work, I do my own, that way I know its done right. I love my Pod, lots of improvements, though, 2-5 lbs Propane tanks, 2 batterys, small safe built in the bathroom,all doors, no nets,carry a 10 foot Porta-Bote, mounted on the door side, awning on top of the slide-out, permanent mounted table, there is only the two of us, 2-100 watt solar panels mounted on my pickup topper to charge the batterys.Ready for Alaska, this summer. |
Posted By: jato
Date Posted: 29 Jan 2017 at 4:22am
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What name brand solar panels did you get and how much were they? Thanks.
------------- God's pod '11 model 177 '17 Ford F-150 4WD 3.5 Ecoboost Jim and Diane by beautiful Torch Lake "...and you will know the Truth and the Truth will set you free." |
Posted By: crazycoyote
Date Posted: 29 Jan 2017 at 8:27am
| The best way to look for solar or purchase is, get on E-Bay and put in ( solar or controlers ) and you will find tons of info. I have Renogy 1oo watt panels, at about $120 to $175 each, but I have 6 other panels of other brands, and they all work. Now for the controller, ! have a 30 amp PMW solar panel battery regulator. The reason is, it has 3 connecters on it, 2, solar in, 2, to the battery bank, and 2, to the load. The panels put out 20, or more volts, but the batterys only can take up 14.2 volt charge then cut off, the rest of the volts go to the load ternimal, in witch, you can wire to anything else, Mine is wired to a 12v plug, that I run a 12volt refrigerator on, that is mounted in my truck bed. Ran all summer with the small refrig. on, never pulled down my batterys, also kept my trailer batterys charged. Great setup. Picked this info up from my retired RV'ers living in this Resort I live in for the Winter. Hope the info helps. God Bless, You & yours. Galen. |