Poulsbo RV in Mt Vernon
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Forum Name: Dealer Reviews and Comments
Forum Discription: Let everyone know how well your dealer treated you...
URL: http://www.rpod-owners.com/forum_posts.asp?TID=5145
Printed Date: 27 Apr 2024 at 4:43am
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Topic: Poulsbo RV in Mt Vernon
Posted By: psikes
Subject: Poulsbo RV in Mt Vernon
Date Posted: 09 Aug 2014 at 2:35pm
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Gotta give a good report to these guys. Michael, our salesman, was great and never high pressured us into anything. We spent quite a bit of time looking and went back three times to make sure we were getting the model that fitted our needs the best. We decided on the 178 HRE and have been very happy with the sales process and after sales treatment. The only time we felt any pressure at all was on the extended warranty and I have just heard too many negative reviews of the second/third party warranty groups. We had a good walk through and learned quite a bit about our new Pod in the process. We are not new to trailering as we are down sizing from a 23 foot trailer but there are so many new features and things unique to the R-Pod that we enjoyed the walk through quite a bit. If you are looking in our area, go see Michael and tell him that Phil sent you. Phil
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Replies:
Posted By: techntrek
Date Posted: 09 Aug 2014 at 6:43pm
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Forest River offers an extended warranty if you are interested. Cost me $150 5 years ago, I don't know what they are asking now but it can't be much more. ------------- Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual 
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Posted By: Frenchie pod
Date Posted: 25 Aug 2014 at 7:03pm
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We had a great experience with poulsbo rv in kent. I think it helped we had done our research on r-pods. We were willing to drive 5 hours away to get a good deal on one.. They actually came close to what blue dog in post falls had listed for the pods. No pressure, unless you call the sale person saying "you deserve it" pressure. When you know what you want everything falls into place..... How could you not fall in love with the r-pods, luxury camping, with a small foot print... ------------- Dan & Fawn French bulldogs Buggaboo, 3 Bob 1 2015-178HR |
Posted By: blackcat
Date Posted: 08 Sep 2014 at 2:38pm
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We had a completely different experience at Poulsbo RV in Auburn. We had done our reserch on rPods and had pretty much decided on one. We told the salesman that we would not be buying that day, but were pressured and pressured to purchase immediately. Then, they tried to push us into their in house financing instead of paying cash. Despite the pushy tactics, we called to ask if they would match the price on a 2015 that we found in Oregon. They would not so we bough the rPod elsewhere. After a few days, I received an unprofessional e-mail from the service manager at Poulsbo RV telling me what a mistake I had made, asking me to back out of the deal I had already made, implying I could not have my rPod serviced with them, and saying that I made his salesman feel bad. I had also been speaking with a salesman at Poulsbo RV in Kent. He apologized for not having the exact model we wanted and for not being able to match the price. He was polite and professional. ------------- 2015 R-Pod 177 2008 Dodge Ram 2500 |
Posted By: vtwin
Date Posted: 08 Sep 2014 at 5:49pm
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Always crazy to hear how each experience at the same dealership can be so different. Auburn was good for us, showed them price @ bluedog spokane and Redding. Said were buying this weekend, and we didnt care if we have to drive to save $3k. They lowered price, though $500 more than Blue dog/Reddings dealerships. Which was about the cost it would been for me to drive in gas, food, hotel for a night. Plus they included a Primus IQ brake controller installed.. Maybe because we were wanting 14, not 15.. |
Posted By: freezingalaskan
Date Posted: 09 Sep 2014 at 1:50pm
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What I don't understand is why dealers who sell rpods can reject doing warranty work when the trailer was not bought from them. Forest River should have it clearly stated in their agreement with vendors selling their product that any RV Sales business who sells rpods should be required to do warranty and maintenance regardless where the rpod was bought. In the long run this bodes well for the rpod sales for Forest River.
freezingalaskan ------------- Volvo XC90 '13 rPod 179 '16 |
Posted By: Keith-N-Dar
Date Posted: 09 Sep 2014 at 7:01pm
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While I haven't looked lately they used to have it on the FR web page that dealers were not obligated to do warranty work on units bought elsewhere.
------------- Keith-N-Dar Boris & Betty (Boston Terriers) 2011 R-Pod 177 2010 Ford F-150 |
Posted By: kymooses
Date Posted: 09 Sep 2014 at 7:12pm
Yup it's still on there and Forest River still encourages everyone to buy locally because of this. It has always been and will always be up to the dealer's discretion who they service. And actually other large RV manufacturers have these same statements on their own websites about buying from local dealers. ------------- https://calendar.google.com/calendar?cid=cnBvZC5zcG90dGVyQGdtYWlsLmNvbQ - RPod Rallies https://www.google.com/maps/d/embed?mid=1W1foQXGtrjf8aYly1uh0b-bHPfI&hl=en_US - RPod Owner Map |
Posted By: Cap-n-Cray
Date Posted: 12 Sep 2014 at 4:53pm
I had the same experience at Poulsbo RV in Fife. I ended up buying in Post Falls, ID and saved a lot of money. But now I have some warranty work I need done and I don't want to get near them or have them work on my Rpod. What to do? ------------- Cary 2014 RP-177 |
Posted By: blackcat
Date Posted: 12 Sep 2014 at 5:08pm
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I don't think I would want Poulsbo RV to do warranty work on my R-Pod if I could help it. Besides my crummy experience with them I have read many negative reviews about their terrible service. I am not sure what we'll end up doing if we need warranty work- either take a trip to Oregon or suck it up and pay to have it done by someone who I know will do a good job. ------------- 2015 R-Pod 177 2008 Dodge Ram 2500 |
Posted By: 4peas in a pod
Date Posted: 19 Sep 2014 at 7:14pm
| We also had a great buying and service experience at Poulsbo RV in Auburn. |