Warranty question
Printed From: R-pod Owners Forum
Category: R-pod Discussion Forums
Forum Name: Warranty, Service and Recall Bulletins
Forum Discription: Have a warranty or service experience to share?
URL: http://www.rpod-owners.com/forum_posts.asp?TID=2861
Printed Date: 29 Apr 2024 at 5:42am
Software Version: Web Wiz Forums 9.64 - http://www.webwizforums.com
Topic: Warranty question
Posted By: Brigs
Subject: Warranty question
Date Posted: 23 Aug 2012 at 7:57pm
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Ok I'm wondering if anyone else has had this problem.
Took the R-Pod out for the third time, all was good until we hit the gravel road, rocks have taken out my grey and black water lines, fresh water sensor wiring, both fender marker lights (and yes I have mud flaps) now the dealer has told me it won't be covered under warranty, and they tell me this is because it is considered " operator error". Has anyone else run into this problem. Cheers Keith ------------- 2012 Ford F150 FX4 2011 Rpod RP176T |
Replies:
Posted By: marwayne
Date Posted: 23 Aug 2012 at 8:29pm
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Do you have axle risers, and who is your dealer. ------------- If you want something done right, do it yourself. 2011 RP172, 2016 Tundra 5.7 Litre, Ltd. |
Posted By: techntrek
Date Posted: 23 Aug 2012 at 8:57pm
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Wow, that's a lot of damage. I can see how they would claim that isn't a warranty issue, unfortunately.
------------- Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual 
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Posted By: Brigs
Date Posted: 23 Aug 2012 at 9:10pm
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Marwayne
I bought at arrkann's south side location, axle risers are a next year project ------------- 2012 Ford F150 FX4 2011 Rpod RP176T |
Posted By: Seanl
Date Posted: 24 Aug 2012 at 7:37am
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It's not s warranty issue because it is not a quality issue. It may however be an insurance issue. ------------- Sean, 2011 Rpod RP-173,2009 Jeep Liberty Rocky Mountain Edition 
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Posted By: Goose
Date Posted: 25 Aug 2012 at 2:19am
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First thing that comes into my mind is "how fast were you driving to throw up rocks big enough to do that much damage?" I believe that the trailers are well built but are not made to withstand alot of hi-speed off-road travel. Just my thoughts. Goose ------------- Mother Goose's Caboose..2011 RP171..07 Grand Cherokee 
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Posted By: Keith-N-Dar
Date Posted: 25 Aug 2012 at 10:30am
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Having never seen one, but I would guess that Hood River model is made to take more "off roading" than the standard model. I guess I wouldn't drive my pod on a gravel road at any real speed. But I tend to camp in some pretty developed areas. ------------- Keith-N-Dar Boris & Betty (Boston Terriers) 2011 R-Pod 177 2010 Ford F-150 |
Posted By: furpod
Date Posted: 26 Aug 2012 at 8:32pm
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Damage caused by use, or as this sounds, misuse, isn't covered under warranty. Insurance maybe, but not warranty. If you tow it into something, or back into or off something or whatever.. it's on you. If you turn on the water at the sink, and the handle come off in your hand.. that's on them. ------------- |
Posted By: Seanl
Date Posted: 27 Aug 2012 at 7:45am
I had a rock take out one of my fender marker lights. I figured this might happen, as the wiring for the lights is inside the fender. I carry a spare as I found an RV shop that had them cheep.
------------- Sean, 2011 Rpod RP-173,2009 Jeep Liberty Rocky Mountain Edition
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