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RPod recall from transport canada

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Category: R-pod Discussion Forums
Forum Name: Warranty, Service and Recall Bulletins
Forum Discription: Have a warranty or service experience to share?
URL: http://www.rpod-owners.com/forum_posts.asp?TID=1660
Printed Date: 15 May 2024 at 7:08am
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Topic: RPod recall from transport canada
Posted By: Pawpod
Subject: RPod recall from transport canada
Date Posted: 20 Mar 2011 at 11:16pm
http://http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search/recalldetail.aspx?lang=eng&rn=2010468 - http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search/recalldetail.aspx?lang=eng&rn=2010468
This affects 2009, 2010 and 2011 RPods.
Going to see my dealer in the morning and show him this.

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Ready to pod around!



Replies:
Posted By: rpodcamper.com
Date Posted: 21 Mar 2011 at 12:54am
Fixing the link:

http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search/recalldetail.aspx?lang=eng&rn=2010468 - http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search/recalldetail.aspx?lang=eng&rn=2010468


Posted By: rpodcamper.com
Date Posted: 21 Mar 2011 at 12:59am
I think I may hold off on the lights on the fender for a bit.  I hope that the US will also step in and do something.  I took my Trailer in for State Inspection to a new place at the begin of the month and they asked about lights on the fenders.  They were not happy they were not there but passed it this year as it already had a sticker on it.  They were going to do some checking and get back to me if they found out anything else.  In reading the Canada sheet it was showing only 713 units affected.  But that is over 3 years.  


Posted By: Outbound
Date Posted: 21 Mar 2011 at 7:30am
I emailed Forest River yesterday for more information.  I'd rather have something from the manufacturer in hand when I head to my dealer.

I see that the date on the recall is December 30, 2010.  I haven't received a recall notice.  How about the other Canadians: has anyone seen a recall notice yet?


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Craig :: 2009 RP171 towed by a 2017 F150


Posted By: Pawpod
Date Posted: 21 Mar 2011 at 9:58am
Nope! Even the Good Sam Club doesn't seem to know, but they don't seem to monitor Canadian transport recalls. I think that our pod has the lights on the recall though. But I'm going to be making sure today anyhow.

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Ready to pod around!


Posted By: Jinhe&Me
Date Posted: 21 Mar 2011 at 10:17am
I've heard nothing from my dealer here in Calgary.  Upon seeing this posted last night, I immediately requested an appointment online with them and provided the link to the recall notice.  I also checked their recall notices posted on their website but there was nothing about the R-Pods. 
I'll post what they respond with and what actions are carried out with regards to the recall.
 
Kathy


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Kathy
2010 RPod 176 & 2010 Nissan Pathfinder LE
Calgary, AB


Posted By: Gerald
Date Posted: 21 Mar 2011 at 10:25am
I haven't received anything yet

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2010 R-Pod 177 / 2009 GMC Canyon 4X4

Gerald, Lydia and The Boys (2 Shelties)......Canuck Podders


Posted By: Gerald
Date Posted: 21 Mar 2011 at 10:52am
Contacted my dealer ,Campkins, and they know nothing about it. They said they would find out what is going on and get back to me. I attached the Canada Transport Link for them. Will pass on any information when my dealer gets back to me.
 
Gerald


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2010 R-Pod 177 / 2009 GMC Canyon 4X4

Gerald, Lydia and The Boys (2 Shelties)......Canuck Podders


Posted By: rabuol
Date Posted: 21 Mar 2011 at 11:03am

Haven't received anything in the form of a recall as of today.

Lou


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Lou


Posted By: Jinhe&Me
Date Posted: 21 Mar 2011 at 1:43pm
My dealer responded to my online appointment request and my Pod is going in on the 31st for the recall work and, with any luck, dewinterization. 

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Kathy
2010 RPod 176 & 2010 Nissan Pathfinder LE
Calgary, AB


Posted By: Pawpod
Date Posted: 21 Mar 2011 at 2:30pm
Our dealer had no ideal about it. Our RPod has the lights from the factory. The models with the new graphics seem to have them. Weird that forest river never told my dealer or others, ecpecially after midyear installing them.

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Ready to pod around!


Posted By: Outbound
Date Posted: 21 Mar 2011 at 3:50pm
Originally posted by Pawpod

Weird that forest river never told my dealer or others, ecpecially after midyear installing them.

I'm not surprised that Forest River is keeping this fairly quiet.  The parts are probably $60-$80, and the labour to install will be enormous: I'd guess 6-8 hours.  A ceiling panel will have to come down inside, a brace installed, wires routed...  this has got to cost somewhere in the $700/unit range.  Even if there are only 713 units affected, that's about half a million dollars.

And that's just Canada.  Imagine if a similar decision comes down in the US...


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Craig :: 2009 RP171 towed by a 2017 F150


Posted By: Gerald
Date Posted: 21 Mar 2011 at 4:21pm
Originally posted by Outbound

Originally posted by Pawpod

Weird that forest river never told my dealer or others, ecpecially after midyear installing them.

I'm not surprised that Forest River is keeping this fairly quiet.  The parts are probably $60-$80, and the labour to install will be enormous: I'd guess 6-8 hours.  A ceiling panel will have to come down inside, a brace installed, wires routed...  this has got to cost somewhere in the $700/unit range.  Even if there are only 713 units affected, that's about half a million dollars.

And that's just Canada.  Imagine if a similar decision comes down in the US...
This might be a good oportunity for me to get the TV, which is mounted in the centre of the bed moved over to the foot of the bed. It is not well located. Also we will now know for sure if the spoiler would help the gas mileage. (Hate to bring this up again, I doubt if it will make and difference, even Forest River said the spoiler was for cosmetics).


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2010 R-Pod 177 / 2009 GMC Canyon 4X4

Gerald, Lydia and The Boys (2 Shelties)......Canuck Podders


Posted By: rabuol
Date Posted: 21 Mar 2011 at 6:10pm
Bought my Rpod at McPhail's in Harriston, Ontario....and this what a technician answered about the recall:
 
 
Update: Ijust spoke with the factory and we need to add light bezels on the back and lights on the fenders and the kits will be available starting in a couple weeks.
 
Lou


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Lou


Posted By: Outbound
Date Posted: 21 Mar 2011 at 7:44pm
** UPDATE **

I received reply to http://rpod-owners.com/forum_posts.asp?TID=1660&PID=14152&title=rpod-recall-from-transport-canada#14152 - my email from Susan Thornberg at Forest River today.

Susan confirmed that my 2009 RP171 is part of the recall (I had provided her with my VIN number).  She told me that she had just begun the recall process late last week and will be mailing out instructions on how to handle the recall to all affected owners by the end of next week.  Susan confirmed that the recall work will include the installation of a spoiler with 3 clearance lights and that a light will be installed on each fender.

So, it looks like Canadian owners who are affected by the recall will receive notification in the next 3-4 weeks.

On a side note, it also looks like we'll have a good sample of owners who'll be able to give concrete confirmation (or denial) of whether the spoiler improves gas mileage.  Admittedly, Forest River reps have stated on several occasions that the spoiler was not designed to improve gas mileage, but I'm still curious.

Side note #2: my thanks to Susan Thornberg for getting back to me so quickly with complete answers to my questions.

-edit-

For some reason, I said virtually the same thing concerning spoilers and gas mileage that http://rpod-owners.com/forum_posts.asp?TID=1660&PID=14167&title=rpod-recall-from-transport-canada#14167 - Gerald already said above .  I have no idea why.  I must be going senile.  Apologies to Gerald.


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Craig :: 2009 RP171 towed by a 2017 F150


Posted By: ToddsPod
Date Posted: 21 Mar 2011 at 9:07pm
She didn't happen to mention whether that would affect your neighbors to the south, did she?

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'07 Dodge RAM 1500 ST Longbed QuadCab 4.7L V8 --- '10 Forest River R-Pod 172


Posted By: rpodcamper.com
Date Posted: 21 Mar 2011 at 9:10pm
Outbound can I move up there with you till at least the work on my R-Pod is done?  I don't eat too much  Big smile


Posted By: Outbound
Date Posted: 21 Mar 2011 at 9:27pm
Originally posted by ToddsPod

She didn't happen to mention whether that would affect your neighbors to the south, did she?

To tell you the truth, with my pulled-it-out-of-my-fanny* calculation that fixing the Canucks will cost Forest River a cool half million dollars, I didn't want to ask about our brothers and sisters to the south.

* apologies to any Brits reading this, but a fanny is quite a different thing this side of the Atlantic


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Craig :: 2009 RP171 towed by a 2017 F150


Posted By: Outbound
Date Posted: 21 Mar 2011 at 9:30pm
Originally posted by rpodcamper.com

Outbound can I move up there with you till at least the work on my R-Pod is done?  I don't eat too much  Big smile

Certainly!  I'm sure that you won't find rent at our house too unreasonable Star

On an unrelated side note: looks like I'll be able to afford a new truck sooner than I had thought Wink


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Craig :: 2009 RP171 towed by a 2017 F150


Posted By: AvalancheRpod
Date Posted: 21 Mar 2011 at 10:44pm
Do you really think they've sold 713 R-pods in Canada? Seems high to me.
 
Personally, I'm in no hurry to get it done. I'll wait till they've installed a few of these kits before they tear into mine. Wink


Posted By: Pawpod
Date Posted: 21 Mar 2011 at 11:18pm
My dealer here in Regina alone said they've sold about 20 some RPods that will be affected by the recall, and one still on the lot. And we're not a large city. I imagine every major city in Canada has a dealer so it adds up quick. Just think about the number of RPods in the states.

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Ready to pod around!


Posted By: Gerald
Date Posted: 22 Mar 2011 at 9:06am
Outbound, no apoligies needed.........I guess that great minds must think alike.
 
Thanks for your update. When I got into work this morning there was a phone message from Susan Thornberg at Forest River. She explained briefly about the recall and asked that I forward my VIN number for verification. Sounds like things are moving. Now we just have to sit and wait.


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2010 R-Pod 177 / 2009 GMC Canyon 4X4

Gerald, Lydia and The Boys (2 Shelties)......Canuck Podders


Posted By: rpodcamper.com
Date Posted: 22 Mar 2011 at 11:08am
Originally posted by Outbound

Originally posted by rpodcamper.com

Outbound can I move up there with you till at least the work on my R-Pod is done?  I don't eat too much  Big smile

Certainly!  I'm sure that you won't find rent at our house too unreasonable Star

On an unrelated side note: looks like I'll be able to afford a new truck sooner than I had thought Wink
 
Wow must be great to come into extra money like that....... Oh wait! your renter is going to pay for it.  Star


Posted By: TIDALWAVE
Date Posted: 22 Mar 2011 at 2:15pm
I always assumed that I would be able to tow my R-Pod into Canada!  I live about two hours drive from the border.  I had planned to do some camping up in NW Ontario this summer.  But if my US R-Pod is illegal to haul north of the border, I may have to cancel my plans.
If Forest River won't retro-fit my R-Pod, I guess I will have to spend my own money to correct FR's
DOT deficiency!


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TIDALWAVE


Posted By: TIDALWAVE
Date Posted: 22 Mar 2011 at 2:21pm
As a followup to Pawpop's Canadian recall...why does Forest River have to install an complicated and expensive spoiler on the backs of the R-Pods?  Installing a spoiler just to get clearance lights on the back doesn't make much sense.  It has been quite established that the spoiler on most units is just for cosmetic design.  Retrofitting a spoiler will require major roof rework!  Why not just install a simple three-lite LED bar on the back?  It certainly should be easier to snake the required wiring down the roof than ripping a section of the roof out.


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TIDALWAVE


Posted By: Outbound
Date Posted: 22 Mar 2011 at 3:19pm
Originally posted by TIDALWAVE

I always assumed that I would be able to tow my R-Pod into Canada!

You can.  As long as your trailer is legal to haul where you call home, its legal to haul it here.  However, if you live here, you must follow to the rules.


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Craig :: 2009 RP171 towed by a 2017 F150


Posted By: Outbound
Date Posted: 22 Mar 2011 at 3:35pm
Originally posted by TIDALWAVE

As a followup to Pawpop's Canadian recall...why does Forest River have to install an complicated and expensive spoiler on the backs of the R-Pods?  Installing a spoiler just to get clearance lights on the back doesn't make much sense.  It has been quite established that the spoiler on most units is just for cosmetic design.  Retrofitting a spoiler will require major roof rework!  Why not just install a simple three-lite LED bar on the back?  It certainly should be easier to snake the required wiring down the roof than ripping a section of the roof out.

I've seen lots of speculation (and participated quite a bit too) concerning, but AFIK, nothing has actually been established yet concerning how effective a spoiler would be.  Certainly, my own computer-generated airflow experiments show the position of the stock spoiler on the most recent r-pods to be in the most effective position.

If you want to run wires down through the roof of the r-pod, the ceiling panels inside must come out.  There are wood braces every 16" or so with insulation packed between.  There's no way you could fish wiring through there.

As far as a LED light bar vs. the spoiler light bar, there may be other factors.  It may be a matter of economy: the spoilers are a stock part and presumably have already passed Transport Canada inspection, so Forest River can begin a replacement program right away.  A LED light bar installed above the window on the curve of the roof may allow an unacceptable amount of light to bleed forward and glow may be seen from the front of the trailer, potentially confusing oncoming motorists.  It may simply be a matter of aim: A standard LED light bar, installed on the curve of the roof, would point toward the horizon; as LEDs give off directional light, there may be an insufficient brightness reaching a trailing motorist.  The spoiler light bar was designed to be mounted on the r-pod's curved roof and point its lights backwards, aimed at a trailing motorist. 


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Craig :: 2009 RP171 towed by a 2017 F150


Posted By: LunaPod
Date Posted: 22 Mar 2011 at 9:49pm
From looking at my spoiler with the LED lights, it looks to be bolted on the regular roof and the edges caulked. Is it possible the wiring is being fished up the back from the taillights along an existing frame member?

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Mike & Barb, R Pod 173 - TV 2011Silverado


Posted By: DerekMc
Date Posted: 13 Apr 2011 at 3:39pm
My letter came today. A quick call to Campkins showed at least a couple of weeks before they can do anything. I don't think they were expecting this little problem to be dropped in their lap at this time of the year. Gave the service department all my information and they will call in a couple of weeks.
 
Derek


Posted By: Gerald
Date Posted: 13 Apr 2011 at 3:50pm
Thanks Derek,
As soon as I receive my letter I will be giving Campkins a call to order the part and set up a time. Hopefully I can get it  done before caming season starts.
 
Gerald


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2010 R-Pod 177 / 2009 GMC Canyon 4X4

Gerald, Lydia and The Boys (2 Shelties)......Canuck Podders


Posted By: Outbound
Date Posted: 13 Apr 2011 at 4:24pm
Wow... three of us in a row who've bought from Campkins! Smile

I checked the mail today - no recall notice for me yet.  But, I think I'll wait a bit until the spring rush is through before getting mine fixed.  I've got no concern about the quality of Campkins work, but I'm also not concerned about getting the light bar and fender lights installed right away.  Camping season has begun and if there are 2-3 warm, dry days in a row, I'd rather spend my time camping.


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Craig :: 2009 RP171 towed by a 2017 F150


Posted By: PaddyMorris
Date Posted: 13 Apr 2011 at 5:13pm
Me too, waiting for the letter to call Campkins, but heading to Florida for a couple of weeks so I probably can't get it done til after.Unhappy


Posted By: PaddyMorris
Date Posted: 13 Apr 2011 at 5:14pm
Me too, waiting for the letter to call Campkins, but heading to Florida for a couple of weeks so I probably can't get it done til after.


Posted By: HuronSailor
Date Posted: 17 Apr 2011 at 11:34am
Following this thread with some interest as we're planning some camping in ON this summer. Our '09 rPod doesn't have the extra lights. Guess we'll find out in June when we cross the border.

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.: Mark & Beth :: Silverado 5.3L :: 2018 rPod 180 :.


Posted By: photog
Date Posted: 17 Apr 2011 at 5:40pm
Originally posted by Outbound

I emailed Forest River yesterday for more information.  I'd rather have something from the manufacturer in hand when I head to my dealer.

I see that the date on the recall is December 30, 2010.  I haven't received a recall notice.  How about the other Canadians: has anyone seen a recall notice yet?
 
Got my recall letter from Forest River last Friday, even so I traded the trailer last fall but it sits on the dealers lot unsold.


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Heinrich and Elly
2010 Dodge Dakota Crew Cab
2010 Prime Time Tracer 205M


Posted By: PaddyMorris
Date Posted: 18 Jun 2011 at 11:11am
appt to get the recall done 14th July at Campkins. Hope it goes well.


Posted By: PaddyMorris
Date Posted: 20 Jun 2011 at 9:28am
does anyone have the 800 number for the R Pod division of  Forest River? I need to get a part number from them. tks Pat  


Posted By: Outbound
Date Posted: 20 Jun 2011 at 11:08am
For parts, contact:

Marla Pullen
Phone 574-642-3119 ext 209
E-mail mpullen@forestriverinc.com


And good luck with the recall work.  Well, I'm confident that Campkins will do an excellent job.  I've been very happy with the warranty work they've done for me so far.

That reminds me... I have to book in an appointment at Campkins for my R-POD's recall.



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Craig :: 2009 RP171 towed by a 2017 F150


Posted By: PaddyMorris
Date Posted: 20 Jun 2011 at 1:50pm
Thanks. Paddy


Posted By: Gerald
Date Posted: 28 Jun 2011 at 9:55am
Have got my appointment at Campkins booked for August 9th. They said it would be a 6 hour job. Below is a post from the other forum where a Quebec dealer performed the upgrade.
 
Posted from National Forum
 
Just went for the recall today at the dealer in Marieville, Québec.
 
Everything went well, this is a 4 hours jobs and they put a kind of spoiler at the back (like the new RPod)
and 2 lights on each mudguard. The job was neat and look good. They told me they already made many of them with no problem.
 
I was curious were they would pass the wire for the spoiler and I see the spoiler attach with 3 screws on each side of the roof and on one side the wire goes under a plastic strip who was there before and goes down to the standard  tail light.


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2010 R-Pod 177 / 2009 GMC Canyon 4X4

Gerald, Lydia and The Boys (2 Shelties)......Canuck Podders


Posted By: PaddyMorris
Date Posted: 15 Jul 2011 at 5:37pm
Well got the job done at Campkins yesterday, took most of the day but it looks nice. The trailer seemed to be smoother on the 300 km trip back to North Bay, maybe the gas consumption was a little better. Anyway no worse than before. 


Posted By: DerekMc
Date Posted: 19 Jul 2011 at 5:02pm
Mine is booked for August 3 at Campkins and as with the rest, they siad it would take a full day. Does anybody have pictures of the retro fit that was done?
 
Derek


Posted By: PaddyMorris
Date Posted: 28 Jul 2011 at 1:51pm

So got the recall done at Campkins on the 14th, took the R-Pod out to Samuel de Champlain park for three weeks starting last Sunday. While putting up the R-Dome I tried to install the lower bug net and the lights that were put on the trailer fenders have wires that are fastened right over the rail to slide the bug net in. No way to use that bug net now. Now has this happened to others? I think the wire should have been put through a hole in the side of the trailer and down through the floor. Not making the rail useless. I left them a message Sunday, not happy as I was in bug central but have not heard back.  Short of taking part of the rail off on either side of the front and rear wires behing the wheel, spreading it out to slide the rail around the wires there is just no way to use the lower bug screen. Thumbs Down



Posted By: techntrek
Date Posted: 28 Jul 2011 at 3:59pm
You could buy a low voltage plug, cut the wire, and put the plug in that spot.  Then when you need to install the screen unplug the light.

-------------
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual


Posted By: PaddyMorris
Date Posted: 28 Jul 2011 at 4:26pm
Yeah, but why should I have to? I would like to know if the recall from other dealers did the same thing.


Posted By: DerekMc
Date Posted: 16 Aug 2011 at 5:25pm
I just picked mine up from Campkins and it was installed just like PaddyMorris. I pointed out the problem with the skirt track and I was told this was how the factory told them to install the lights and I should cut the skirt to make it fit.
Oh, ok. Shocked
 
Derek


Posted By: Gerald
Date Posted: 16 Aug 2011 at 6:12pm
Hi Derek, I have been following Paddy Moris on the other forum.
I picked up my trailer Monday night from Campkins and have had many "discussions" them regarding the installation.
 
Following is a comment to Patty I posted on the other forum
Paddy,
Picked up my Pod last night from Campkins. They had phoned me on Saturday and recommended that a hole not be cut behind the rail for the wire as it would cut into the floor and may develope a possible leak. They investigated one of the new pods that they had on their lot and followed how Forest River installed the new lighting. A section of channel was removed the width of the fender. The bug screen is inserted into the grove, comes out of the grove at the fender, around the wire and back into the grove at the back of the fender. I tried it and it works well. I was shown the installation instructions from Forest River and there was no mention of removing this section of channel. As I mentioned before there is no channel in the fender area on the new trailers, too bad Forest River left out this important bit of information on the recall.
Hope this helps anyone else who is about to have the recall done. Other than that I was pleased with the work. By the way, the installation of the spoiler done by Camphins looks a lot better than the ones on the new trailers I saw on the lot.
By the way Paddy, going to be up in your neck of the woods next week camping at Mikisew Provincial Park. Look ing forward to it


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2010 R-Pod 177 / 2009 GMC Canyon 4X4

Gerald, Lydia and The Boys (2 Shelties)......Canuck Podders


Posted By: PaddyMorris
Date Posted: 17 Aug 2011 at 6:58pm
Good for you Gerald, that is what I plan to do, just cut off a small section, widen the front and rear cuts in the rail and it should be good to go. My beef is nothing was said to me, thankfully the 23 days camping were hot and nights cool so skitters were almost non existant. Have fun at Mikesew, haven't been there since I was 15, that's a pretty old park yuk yuk! My wife has work friends that stay there every year.  


Posted By: techntrek
Date Posted: 17 Aug 2011 at 8:59pm
Adding a plug would be far easier than cutting the C-channel.

-------------
Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ http://www.rpod-owners.com/forum_posts.asp?TID=1723 - Pod instruction manual



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