Forest River Build Quality
Printed From: R-pod Owners Forum
Category: R-pod Discussion Forums
Forum Name: Warranty, Service and Recall Bulletins
Forum Discription: Have a warranty or service experience to share?
URL: http://www.rpod-owners.com/forum_posts.asp?TID=15858
Printed Date: 08 May 2024 at 10:59pm
Software Version: Web Wiz Forums 9.64 - http://www.webwizforums.com
Topic: Forest River Build Quality
Posted By: wvanauken
Subject: Forest River Build Quality
Date Posted: 30 Sep 2023 at 8:12am
Why is it that poor build quality with many RVs seems to be just the way it is as if this has become a normalized part of the industry? Does the Dept. of Consumer Affairs know about this sad state of affairs? It seems that this has become an accepted part of business as usual. It is unacceptable. Maybe I'm preaching to the choir here. I purchased a new 2019 Forest River R-pod 180 and had nothing but problems with it right from the get go. I took many pictures and did a write up and sent it to Forest River. They contacted me and basically said that since all these deficiencies were repaired at the dealership, why do I have an issue? I told them that the warranty really shouldn't be relied upon because the manufacturer build quality and quality control is poor. Warranty is to cover things that show up during a certain period as the unit is pulled and used. I do really think that Forest River is taking advantage of the dealerships to cover their butts in this regard. Anyway, after a lengthy conversation with FR in which I told them I feel I should be compensated for all the hassle of towing it back and forth to the dealership, the frustration, the waiting for FR to OK the warranty repairs and the extended time to receive parts. And the fact that my unit wasn't useable for the first 2-3 months of it's life. They finally asked me what type of compensation did I have in mind. I told them that some type of money reimbursement would be nice. They actually cut me a check for $500 which was nice, but really didn't address the issues they were having. Did they take it seriously enough to try and go back and rectify these build quality deficiencies or just call it the cost of doing business? I will never purchase another RV again unless I'm convinced I won't get ripped off. I've done many upgrades in addition to all the repairs to get it to the point where I'm satisfied and feeling good about taking it out on the road. Sorry for my lengthy two cents...or maybe three or four  but really, it's so ridiculous that we have to put up this type of stuff.
------------- 2019 R-pod 180 2008 Toyota Tundra |
Replies:
Posted By: lostagain
Date Posted: 30 Sep 2023 at 8:50am
|
You raise a valid point about build quality. Unfortunately, it seems to be common in much of the USA RV business. At some point some smart person with a few bucks in his pocket is going to make a deal with some European caravan builders to import some of their very nicely built trailers and sell them here at competitive prices. Like the USA automakers, once they have some quality competition, they may get smart and start to pay some attention to the reliability of their products. If not, they'll just fade away. ------------- Never leave footprints behind. Fred & Maria Kearney Sonoma 167RB Our Pod 172 2019 Ford F-150 4x4 2.7 EcoBoost |
Posted By: StephenH
Date Posted: 30 Sep 2023 at 5:17pm
|
Or people will look to Escape or Bigfoot trailers from Canada. They seem to be built better also. However, it is the price point also. You will never get a Rolls Royce at a Chevrolet price. The old equation applies: Cheap Fast Quality You can only pick 2 out of the three. ------------- StephenH Happy is the man that findeth wisdom,... http://www.rpod-owners.com/forum_posts.asp?TID=7712 - ouR escaPOD mods Former RPod 179 Current Cherokee Grey Wolf 24 JS |
Posted By: wvanauken
Date Posted: 30 Sep 2023 at 6:30pm
Once again...exactly.  ------------- 2019 R-pod 180 2008 Toyota Tundra |
Posted By: lostagain
Date Posted: 30 Sep 2023 at 6:33pm
|
For example: http://www.donedeal.ie/caravans-for-sale/new-swift-sprite-ew-quattro-6-7-berth-caravan/34713463 - https://www.donedeal.ie/caravans-for-sale/new-swift-sprite-ew-quattro-6-7-berth-caravan/34713463 But, if you get ones from countries that drive on the wrong side of the road, the entry door is on the wrong side too.  ------------- Never leave footprints behind. Fred & Maria Kearney Sonoma 167RB Our Pod 172 2019 Ford F-150 4x4 2.7 EcoBoost |
Posted By: GlueGuy
Date Posted: 01 Oct 2023 at 9:40am
That would be a big ol' bummer. We recently had a fatal head-on near here. There was single-lane control lights where they were working on a short section of road. A driver visiting from Australia (where they drive on the left side of the road) left the single lane, and accidentally left the single lane on the wrong side of the road. He collided with a local car, and two of the passengers were fatally injured. ------------- bp 2017 R-Pod 179 Hood River 2015 Ford F150 SuperCrew 4WD 3.5L Ecoboost |
Posted By: lostagain
Date Posted: 01 Oct 2023 at 2:21pm
|
Having driven in Ireland a few years ago was a mind bender for me. One has a well developed spatial sense for where the side of the car opposite the driver's position is located, but switching to the opposite drive really messes up knowing where the opposite of the car is vis a vi the roadway. Forgetting which is the correct side to drive on, especially with turns, is also a brain twister. The trend seems to be to switch from driving on the left side to the right. The last big country to make the switch was Sweden in 1967. Since then a number of smaller countries have made the switch too, such as Iceland and Nigeria. ------------- Never leave footprints behind. Fred & Maria Kearney Sonoma 167RB Our Pod 172 2019 Ford F-150 4x4 2.7 EcoBoost |
Posted By: gpokluda
Date Posted: 01 Oct 2023 at 4:47pm
That's what we did. We purchased an Escape. We were lucky with our previous 179 because even though it had it's share of issues, they weren't nearly as bad as bent frames, sagging floors and separating walls. In the end, we purchased the Escape because we planned on longer trips and higher mileage and wanted something that would have longevity, so fiberglass was the obvious choice. As StephenH said, it all comes at a price. I will say we made some great memories with our Rpod and I had a lump in my throat when it rolled away with it's new owner. They are nice trailers but need continual TLC. ------------- Gpokluda 2017 Rpod 179(sold 2023) 2022 Escape 5.0TA 2022 Ford F150 4X4 3.5EB Triumph T120 |
Posted By: poohbill
Date Posted: 07 Oct 2023 at 10:18pm
|
Ours has been in the shop for a month and I must say, it has taught me to monitor ALL systems over the years and keep a ready toolbox and a friendly Users Group. In 2016 though, if we had been presented only $40k price tags at the dealers for well made, reliable, and long lasting trailers, we would never have signed up for this adventure. The issue I have is with the disposable nature of the whole industry, making thousands of these every month, knowing how many will be worthless in ten years due to lack of attention, interest, and abundance in Craig's List, yet selling to mostly first time buyers. Second generation buyers tend to buy quality. ------------- 2016 179 Gastropod 2017 Ridgeline |
Posted By: gpokluda
Date Posted: 09 Oct 2023 at 1:10pm
|
Personally, I believe the longevity of a trailer declines significantly as the manufacturer attempts to make them lighter in order to appeal to a wider range of customers who wish to tow with their small trucks and SUVs. Any stick-built trailer is going to require a significant amount of care and feeding to keep it on the road which shouldn't be the case, but it is the reality. While we intend for our Escape 5.0 to be our last trailer, if I had to buy another, I would stay away from single axle, lightweight units. ------------- Gpokluda 2017 Rpod 179(sold 2023) 2022 Escape 5.0TA 2022 Ford F150 4X4 3.5EB Triumph T120 |
Posted By: lostagain
Date Posted: 09 Oct 2023 at 2:13pm
|
Can't complain too much about our FR Sonoma. There is some of the usual sloppy work that I've fixed, but the basic trailer, after almost 4 years of use, it's still doing fine. I think one of the benefits of this trailer is the I-beam frame and a leaf spring mounted axle directly under the frame instead of a box tube structure with the cantilevered torsion axle. Also, the lack of a slide out, though inconvenient, does not stress the frame and axle as has been the case with many rPods. ------------- Never leave footprints behind. Fred & Maria Kearney Sonoma 167RB Our Pod 172 2019 Ford F-150 4x4 2.7 EcoBoost |
Posted By: poohbill
Date Posted: 10 Oct 2023 at 2:39pm
|
This all makes sense to me. High strength in lightweight materials is expensive, period. My pod buddy only has his 176 two years before he traded it in on a Micro Minnie that he was showing the last trip up a long, rough, Forest road. It had twin axles, a beefier frame, heavier cabinetry, etc., but at almost double the weight, his TV was not happy on a couple rises in the road. But the trailer shrugged off the trip up and presented well in camp, while we lost parts on the road up and just put a thousand into repairs before bedding for the season. The larger slide-out on the 179 hasn't given us problems but it does look a likely source of future expense.
Bill ------------- 2016 179 Gastropod 2017 Ridgeline |