Warranty, Service and Recall Bulletins: Non Local Warranty Work

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Non Local Warranty Work

Printed From: R-pod Owners Forum
Category: R-pod Discussion Forums
Forum Name: Warranty, Service and Recall Bulletins
Forum Discription: Have a warranty or service experience to share?
URL: http://www.rpod-owners.com/forum_posts.asp?TID=10314
Printed Date: 14 May 2024 at 12:49pm
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Topic: Non Local Warranty Work

Posted By: Don&Amy
Subject: Non Local Warranty Work
Date Posted: 12 Jul 2017 at 11:02am

I get the whole "Dealer won't fix it if you didn't buy it here" thing but what do you do if you bought an R-Pod and then moved to a different state? Am I expected to haul it half-way across the country for any warranty work? Just curious as fortunately, I haven't had any issues yet.

Replies:

Posted By: TheBum
Date Posted: 12 Jul 2017 at 1:29pm

I would hope it's a circumstantial thing. In your case, you obviously didn't buy it elsewhere just to avoid paying the local dealer a larger sum.

Posted By: Richand Cindy
Date Posted: 15 Jul 2017 at 3:51pm

I would go to the "new" local dealer and meet with the service manager and introduce yourself and explain that you just moved to the area and would like to be able to use their service department as you only heard positive things about them. I doubt they would turn you away the next time you showed up with a real service issue. Would also not hurt to walk around to sales and meet them as well saying you are thinking about upgrading to a new RV.

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OLD 2017.5 RPOD 180 + 2015 Jeep Cherokee Trailhawk
NEW: 2018 Passport Elite 23RB + 2017 Ram 1500 Diesel