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RV industry quality issues

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jrbelding@gmail.com View Drop Down
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Joined: 10 Aug 2023
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    Posted: Today at 9:27am
On 6/25 the on-line version of the Wall Street Journal has an article on quality issues in the RV industry generally and Forest River specifically. I have had 2 FR trailers and both are a frustrating combination of really good features and construction with baffling defects in basic quality control.

The problem appears to be in the way workers are paid - "Employees are often paid by the unit instead of a straight hourly wage and can leave once they hit their quota. Some former workers say the system encourages speed over thoroughness."

For as long as this pay policy exists (and hopefully the industry will go to a straight hourly wage) much is revealed and the necessity of carefully looking over the construction of our RVs is clear.
JRB
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StephenH View Drop Down
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Post Options Post Options   Quote StephenH Quote  Post ReplyReply Direct Link To This Post Posted: Today at 10:29am
That is a failure of the supervision then. Work ought not to be accepted as complete unless it is done correctly. It always takes less time to do it right the first time than it does to have to re-do it. If the QA is inadequate, then we get what we see, the combination of really great features and "what were they thinking?"

Add to that the making of something cosmetically good looking that does not reveal that the underlying structure is inadequate. In our FR Grey Wolf 24JS, for example, there is a shelf adjacent to the dinette where the support was just screws into the thin plywood with no backing. The shelf started sagging and I found the holes for the screws had become slots. I added a cleat into which the screws could get a good grip so the flaw is fixed. In the cabinet in the bathroom, there was just a huge space. The floor was just a sheet of the thin plywood with no support so the first bump with anything more than a couple of towels would have cracked it. I added a grid of wood support to that shelf and while I was at it, added another shelf so that the space would be more usable.

It was much the same in our prior R-Pod 179. I had to do a number of modifications to address the shortcomings of FR's design and construction.


Edited by StephenH - Today at 10:35am
StephenH
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Former RPod 179
Current Cherokee Grey Wolf 24 JS
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