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Camper Bob View Drop Down
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Joined: 26 Sep 2011
Location: Portland Oregon
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Posts: 913 		Direct Link To This Post Topic: Forest River Report Card
    Posted: 26 Feb 2016 at 8:16am
For all the naysayers here are the most statistical numbers on Forest River.

Although, we have had concerns about the quality of the builds of our Rpods, here is the ranking of Forest River products compared to the rest of the industry. There is certainly room for improvement, however, the general RV buying public seems to believe that they deliver a better product than the rest of the industry.

Based on the most recent U.S. RV retail sales report from Statistical Surveys, Inc., and additional sources, Forest River through November ranks:
     #1 in Motorhomes - Class A's & Class C's Combined
     #1 in Towables - Travel Trailers, Fifth Wheels & Camping Trailers Combined
     #1 in Buses - Transit and Shuttle
     #1 in Cargo Trailers
Safe Travels.
Camper Bob and Camper Sue
Gracie the Wonder Dog (12 LB. Mini Dachshund)
2013 Rpod 171HRE(ORPod)
2016 Lance 1685
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Leo B View Drop Down
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Joined: 13 Jan 2012
Location: Lyndonville, VT
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Posts: 4508 		Direct Link To This Post Posted: 26 Feb 2016 at 8:52am
We are on our second r-pod and have been very happy. We found a couple small issues with our second and we spoke to our dealer,they spoke to Forrest River and all was fixed to our satisfaction.
So far, I think they are doing a good job.
Leo & Melissa Bachand
2017 Ford F150
2021 Vista Cruiser 19 csk
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2015 Rpod 179
2010 Rpod 171
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Joined: 23 Feb 2012
Location: Kewadin, MI
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Posts: 3226 		Direct Link To This Post Posted: 26 Feb 2016 at 10:27am
Forward that report to Gavin, or better yet, give him a call.LOL
God's pod
'11 model 177
'17 Ford F-150 4WD 3.5 Ecoboost
Jim and Diane by beautiful Torch Lake
"...and you will know the Truth and the Truth will set you free."
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furpod View Drop Down
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Joined: 25 Jul 2011
Location: Central KY
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Posts: 6128 		Direct Link To This Post Posted: 26 Feb 2016 at 10:40am
I can all ready see this thread is going to be nothing but pitchers of Kool-Aid..
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Leo B View Drop Down
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Joined: 13 Jan 2012
Location: Lyndonville, VT
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Posts: 4508 		Direct Link To This Post Posted: 26 Feb 2016 at 10:49am
LOL
Leo & Melissa Bachand
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2021 Vista Cruiser 19 csk
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2010 Rpod 171
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Joined: 01 Aug 2010
Location: Louisville, Ky
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Posts: 1807 		Direct Link To This Post Posted: 26 Feb 2016 at 11:10am
Originally posted by furpod

I can all ready see this thread is going to be nothing but pitchers of Kool-Aid..

I thirst for their tears................Cry
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CharlieM View Drop Down
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Joined: 23 Nov 2012
Location: N. Colorado
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Posts: 1797 		Direct Link To This Post Posted: 26 Feb 2016 at 11:24am
Nowhere did I see #1 in quality, but then, FR wrote the report. Jayco has a similar report out.........................
Charlie
Northern Colorado
OLD: 2013 RP-172, 2010 Honda Pilot 3.5L 4WD
PRESENT: 2014 Camplite 21RBS, 2013 Supercharged Tacoma 4L V6 4WD
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David and Danette View Drop Down
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Joined: 24 Nov 2009
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Posts: 1214 		Direct Link To This Post Posted: 26 Feb 2016 at 11:31am
     I wouldn't give them a good grade when they built our V-cross Vibe, when we owned our r-pod yes I would give them a good grade as far as the RV industry goes. Now that I have rebuilt our Vibe's interior it is a very good camper and we are happy with it. Was the the #1 ranking for Forest River in sales or quality or overall? Forest River is a very big company I can see where they would be number one in sales. 
2018 Vista Cruiser 19BFD (2018-              
2012 Vibe 6503 (2014-2019)
2009 r-pod 171 (2009-2014)
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2014 Ram 1500 Quad cab


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Camper Bob View Drop Down
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Joined: 26 Sep 2011
Location: Portland Oregon
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Posts: 913 		Direct Link To This Post Posted: 26 Feb 2016 at 11:50am
Charliem
If you had read my post a little more carefully, the report was not written by FR but by Statistical Surveys, Inc. Easy enough to miss it, but there it is. Nowhere does it address quality, which I think we can all agree, leaves something to be desired. That being said, the entire RV industry has a problem with quality. As has been mentioned on this forum in the past, if only the RV industry was held to the same standards as the auto industry is now. The Japanese have shown us up in the past in that respect. Now, I believe, the US auto manufacturers have finally gotten the message. I had also posted a message about our friends who purchased an upmarket 40' diesel pusher for over $250K and have had a number of problems with it. He finally wrote the President of the company. The company arranged to pick up his RV and repaired over 90 discrepancies that needed to be addressed. No matter the cost, the RV industry has a loose idea of quality control. Price is all important. Overall I give FR good marks for addressing problems. Never will they or any other RV manufacturers be perfect. Safe Travels.
Camper Bob and Camper Sue
Gracie the Wonder Dog (12 LB. Mini Dachshund)
2013 Rpod 171HRE(ORPod)
2016 Lance 1685
2015 Nissan Pathfinder
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CharlieM View Drop Down
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Joined: 23 Nov 2012
Location: N. Colorado
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Posts: 1797 		Direct Link To This Post Posted: 26 Feb 2016 at 12:28pm
Bob,

I read your post carefully and did note the Statistical Surveys, Inc. citation. My reply was a bit facetious, but not completely. There is usually a tight coupling between these ranking/reporting companies and the manufacturers they report on. I always take these reports with a HUGH block of salt. I don't think you will ever see them publish survey results on customer complaints or customer satisfaction. That said, I agree completely with the rest of your post. Unfortunately the RV industry has not gotten the word from the auto guys and I don't expect it. As big as the RV market is, it's nowhere near the auto market. I had only one major problem with my Pod; they installed the totally wrong size waste tanks!. They eventually paid to have them replaced by a "local" dealer, but the wait was months and the dealer has now refused to do work for me and, maybe, FR. Apparently the RV industry bean counters have decided a certain complaint and warranty level is acceptable vs the cost of better initial quality. All businesses make similar trades, but the RV industry levels are pretty high. We consumers unfortunately get caught in the middle.

Camp on.
Charlie
Northern Colorado
OLD: 2013 RP-172, 2010 Honda Pilot 3.5L 4WD
PRESENT: 2014 Camplite 21RBS, 2013 Supercharged Tacoma 4L V6 4WD
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