Flat Tire

I took the tire to my local Firestone Service Center.   They said there's no problem with the tire, the rim has a hole in it.

I'm hoping FR will send a replacement to my home so I can have the tire mounted to the new rim before I travel. I have a warranty service scheduled with the dealer at the end of March to replace the brake lights which fill with water. I can give them the bad rim then.


We'll see how it works out with FR. I'll post more if the situation warrants.

I guess this must be a stupid question - Why not use the typical scissors jack that comes with the tow vehicle? My TV is 4000 lbs, 1/2 of a 171 is roughly 1200-1300 lbs, and the hitch would take up some of that trailer weight.

Originally posted by Don Halas I took the tire to my local Firestone Service Center.   They said there's no problem with the tire, the rim has a hole in it. I'm hoping FR will send a replacement to my home so I can have the tire mounted to the new rim before I travel. I have a warranty service scheduled with the dealer at the end of March to replace the brake lights which fill with water. I can give them the bad rim then. We'll see how it works out with FR. I'll post more if the situation warrants.

NOT the first holed rim we have heard of. FR has had no issues sending replacements so far as I can recall..

"
NOT the first holed rim we have heard of. FR has had no issues sending replacements so far as I can recall.. "

I can understand why they don't want to be sending parts out without some assurance of a valid in-warranty issue. I do however have a couple of issues with this with my situations.

First, I was in Virginia in October at the time we noticed the lights filled with water. I live in Connecticut and the dealer I purchase from Stoltzfus RV is in Pennsylvania. The closest dealer to me in Virginia at the time was 1-1/2 hours away.

I had several conversations with Jessica at FR because I did not want to have to drive any distance with no lights and was not sure if they would short under power. At that time she agreed to let me do what I needed to drain the water from them including drilling a hole in the lens. I would then hook the trailer up to test the lights. If the lights failed she was going to send new ones express to me at the campground for me to repair. Otherwise we would handle through the dealer at a later time which is what I am planning on doing. There is evidently an issue with the lights that they are aware of. The fact they replaced one of them on the trailer prior to me purchasing it should not be a reason for them to doubt me, but rather a reason to acknowledge the problem and replace with minimal discomfort to their customer.

I would be happy to exchange the rim locally with an authorized agent for the trailer or the rim but there is none. I do not think I should be expected to travel 4 hours without a spare to get it to the dealer for service. I think because this is a safety issue other remedies should be offered.

Both of these are travel and safety issues. I'm not worried that the refrigerator is beeping or that microwave doesn't work or that there are cosmetic issues in the trailer. Those types of issues could indeed be rectified by the dealer without concern.

I do feel though that I have issues that are safety related and could be considered making the trailer not road worthy. I have no prior issues so I don't see why FR would not be more customer centric and try to resolve this and avoid unnecessary frustration. After all it was the trailer they built with parts they selected.