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David and Danette
podders Helping podders - pHp
Joined: 24 Nov 2009
Online Status: Offline
Posts: 1215
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Topic: Couch's RV Nation in Ohio Posted: 31 Jan 2014 at 6:20am |
Couch's RV is where the r-pod experience began for many including my wife and I. Its also where the first r-pod forum started. Their dealership has been a big help for many in buying their r-pods in many ways. David
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2018 Vista Cruiser 19BFD (2018-
2012 Vibe 6503 (2014-2019)
2009 r-pod 171 (2009-2014)
Middle Tn
2014 Ram 1500 Quad cab
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The Hawk
Newbie
Joined: 10 Nov 2013
Location: Nanticoke, Ont
Online Status: Offline
Posts: 10
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Posted: 30 Jan 2014 at 11:00pm |
Awesome experience with Jeff Couchs, we bought on line from 8 hours away and it was worth the risk. They were great in helping us Canadians negotiate the import issues and were always patient with my many questions to prepare for the vehicle for the pick up and return. No one could touch their price and the extras that they threw in. Turn key situation for us. Highly recommended and worth the drive. I can see how the distance and the comments about them being busy could happen, we bought off season so they had lots of time for us, but I can see how they could get very busy and be less attentive as some of the comments mentioned.
Happy Podding!!
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Doug and Caroline Hawkins
A 178 F.R.O.G. POD
(Fully Relying On God)
Driving a 2009Hyundai Santa Fe
Living in Caledonia, Ontario Canada
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Pam and Bob DeLay
Newbie
Joined: 21 Apr 2012
Online Status: Offline
Posts: 3
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Posted: 06 Feb 2013 at 8:01pm |
we have purchased two r pods from them and have had no problems at all. they honor prices and are easy to deal with.
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rpodcamper.com
Admin Group - pHp
Joined: 26 Nov 2009
Location: Reading, Pa
Online Status: Offline
Posts: 3990
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Posted: 01 Feb 2013 at 5:14pm |
They are not at all like the my dealer here in Adamstown Pa (Stoltzfus RV) has been great to deal with. It is very strange they let you leave with no brake controller hooked up. But also glad to hear that you are working on getting one hooked up. Don't let this sour you on the New Camper feeling! Your right off the Skyline drive and have some great camping there so get and enjoy the camper. We are here to help with any questions you may have.
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k4fcp
Newbie
Joined: 16 Jan 2013
Location: Blacksburg, VA
Online Status: Offline
Posts: 25
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Posted: 01 Feb 2013 at 2:03pm |
It only had a 4 pin flat on it, but Couch's said no problem. We thought we were getting brakes hooked up as Couch's said they would take care of all the hook ups and we knew that Ohio law requires brakes on all trailers over 2,000lbs. We should have been more specific and asked if the brakes were going to be hooked up. I'm actually surprised they didn't ask us if we wanted to get a brake controller, then we would have known, but we would be spending even more money getting that corrected as well. I've never had a trailer with brakes, so I didn't know to look for a controller. We've had a Casita for over 10 years and are "spoiled" by their service and professionalism. So now we know! What's odd is that for a couple of buck ($10-20) we certainly understand that stuff happens and would have been happy. We were totally taken by surprise at Couch's attitude, from a liability standpoint alone. Yes we are having the trailer correctly wired up and controller installed. Thanks for the question, but I will have to say that it really ruined the happy feeling of a new camper. We are hoping that this is not the norm for Forest River Delaers.
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Rich
2013 R-177
2013 Ford F 150 4X4
(yeah, bought a new truck)!
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rpodcamper.com
Admin Group - pHp
Joined: 26 Nov 2009
Location: Reading, Pa
Online Status: Offline
Posts: 3990
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Posted: 01 Feb 2013 at 12:09am |
Sorry to hear you had issues with your new camper. It was good you were prepared as you were bringing it home. Does your tow Vehicle only have a Flat 4 on it? Do you have a trailer brake?
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k4fcp
Newbie
Joined: 16 Jan 2013
Location: Blacksburg, VA
Online Status: Offline
Posts: 25
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Posted: 31 Jan 2013 at 11:49am |
Couch's Nightmare!!! I just purchased my 177 from Couch's on Saturday,. January 26. My "local" dealer is three hours away so I went with Couch's. About two hours after we left the dealership the trailer lights were no longer working. We notified Couch's of our problem and they basically said too bad and they wouldn't help us out with anything to get them fixed. No "We're sorry that happened", nothing except I was told that I didn't even "pay to have them connected". Luckily I do carry emergency tow lights and was able to hook those up to get home. When I got home, I found a ground wire that was over paint and rust...fixed it and the lights worked for 10 minutes. My truck wiring was fine, but every time I connected it to their converter the problems started. I later called them to tell them they may have a problem with their 4 flat to 7 connector and they told me to contact Forest River. Apparently, they could care less about the safety issues involved!! Luckily, I've been towing trailers for over 30 years, but this could result in severe consequences for someone less experienced or even me. I really don't see how they stay in business with this attitude, not to mention the legal ramifications they can incur. Bottom line is I wouldn't get near Couch's at any price!!!!!!! Am I being too picky?
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Rich
2013 R-177
2013 Ford F 150 4X4
(yeah, bought a new truck)!
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Tri-Pod
Senior Member
Joined: 17 May 2011
Location: Liberty Hill
Online Status: Offline
Posts: 112
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Posted: 18 Jan 2013 at 5:43pm |
They are very nice people we worked with both them and the local dealer. But went with the local folks although couple thousand more but would have local service. In the end the offered to to cover the cost of the gas to come from TX to pick it up. They have a big advantage because they are right down the road from the factory.
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2010 PR 176 sold 2012 replaced with
2013 SP 240 w outside kitchen
2012 Toyota Tundra Crew Max 4x2
5.7L V8
Me, My Honey, and Max our GSP
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HuronSailor
podders Helping podders - pHp
Joined: 10 Jun 2009
Location: Owosso MI
Online Status: Offline
Posts: 704
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Posted: 17 Jan 2013 at 6:03pm |
We found a unit at Couch's just like the one on our local dealer's lot. They matched Couch's price. A bit of difference due to delivery charges and license fees, but only a couple hundred bucks total.
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.: Mark & Beth :: Silverado 5.3L :: 2018 rPod 180 :.
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tsunami123
Newbie
Joined: 07 Dec 2012
Location: MINNESOTA
Online Status: Offline
Posts: 21
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Posted: 17 Jan 2013 at 10:40am |
I bought my Pod from Couch's 2 years ago. At the time...they had a great Autumn discounted deal...with add-on accessories (R-Dome, etc.) included. There was only one Pod dealer within 200 miles of my home. And that dealer absolutely refused to discount the MSRP! So I bought from Couch's. I was unable to drive to Ohio to pick it up. They had it delivered to my home...the driver checked on the wheels/brakes/appliances. It did cost $1/mile for the delivery but even with that cost...I saved more than $3000 from what my 'local' dealer wanted. Since then two more Pod dealers have opened up...one only a 20 minute drive from me. They did the spoiler install with 'professional' results. The new dealer had larger Pod's on the lot and was willing to match Couch's prices! But I am so satisfied with my smaller Pod that I turned down his offer. But I am going to have all of my service done his shop...he said he would honor my extended FR warranty if I needed it. So...check around...there are competent and competitive dealers.
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