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Direct Link To This Post Topic: Water leak from the roof
    Posted: 20 Jul 2011 at 4:50pm
Ying Yang I'm watching and wondering about this situation.  Unfortunately, I've had little time to do so for the past couple of days (and still don't).
 
The free exchange of ideas is a good thing.  However, when we begin to get "personal", I grow concerned, as I think most of the membership here does.  I'm not inclined to stand idle and let anyone be personally offended. 
 
Nascar, I'm going to ask you to remember that you are on an R-Pod Owners Forum.  You have made it clear that you do not think highly of R-Pods.  The membership here by and large does like R-Pods (some, even if they don't own one).  Please respect them. 
 
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Direct Link To This Post Posted: 20 Jul 2011 at 12:29pm
Originally posted by Damour

 
I hope that you're not talk about me when you say words : panic, cry , worry   .. ?

No, he wasn't referring to you.  He was just using a figure of speech to get his point across.

Nascar, I also agree that it won't get better unless we all demand it, but I think the new house analogy is a good one.  We had lots of small problems with our new house when we bought back in 05 (can't believe it's been that long already), and had to have the builder or various contractors come back out to fix things.  

While I completely agree that it shouldn't be the way it is, it is nice to know that when you do have problems, that you aren't the only one.  And places like this, that let you know what you can expect to find wrong, help, because then you at least have a shot at getting it fixed before you take it home.
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Direct Link To This Post Posted: 20 Jul 2011 at 8:00am
To the original poster, I am truly sorry for sh*tting-up your thread.  That wasn't my intent, honestly.  You should be p*ssed about a leaky roof in something so new.  It doesn't matter if it's a simple fix or not.  It should have never happened to begin with.  That's been the point I've been trying to make, but I seem to be in the minority feeling this way.  Good luck and I hope this gets resolve quickly and to your satisfaction.
"Ray & Connie"

- 2017 R-Pod RP-180
- 2007 Toyota Tacoma TRD-Off Road
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Direct Link To This Post Posted: 20 Jul 2011 at 7:55am
Originally posted by iamsmonk

After reading a couple of threads lately, involving a select few forum members, I have come to the conclusion that the bulk of the campers out there (and on these forums) are just easy going people.  I think that's what makes a 'true' camper.  The ones that get upset and stay upset and hold a grudge are really not cut out to be campers!  It's all about chillin'.  Deal with the situation and get on with life...
 
Thanks for defining what a camper should be.  Obviously, I'm fall into the category of one of the "ones that get upset and stay upset", but according to you, I should just be a "true camper", accept anything and everything less than perfect and just get on with my life.  That model may work for you, but in life, one gets walked on and taken advantage of as proven time after time after time.  Continue to accept sub-par and inferior craftmanship from camper and all other products.  Quality will continue to degrade and everyone (according to you) will just have to smile, get over it and get on with their life.
 
It's time for me to disengage from this conversations.  It's apparrent, like I said in one of my other posts, that people are now "settling" and "accepting" things that should never be.  That may be good for you and others, but will never be for me.  Have a nice day.
 
"Ray & Connie"

- 2017 R-Pod RP-180
- 2007 Toyota Tacoma TRD-Off Road
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Direct Link To This Post Posted: 19 Jul 2011 at 10:24pm
After reading a couple of threads lately, involving a select few forum members, I have come to the conclusion that the bulk of the campers out there (and on these forums) are just easy going people.  I think that's what makes a 'true' camper.  The ones that get upset and stay upset and hold a grudge are really not cut out to be campers!  It's all about chillin'.  Deal with the situation and get on with life...
Sherrie & Carol,
Henri, Jay & Tanner
2004 Dodge Dakota w/4.7 V8
2011 r-pod 177

Let's go camping!
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Direct Link To This Post Posted: 19 Jul 2011 at 8:33pm
Hope all is well soon!  
caver*pod 175/Louisville KY
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Direct Link To This Post Posted: 19 Jul 2011 at 7:53pm
Originally posted by Outbound

But, nascar, don't ever make the assumption that I'm complacent.  I am, however, a realist.  I have no interest in crying over spilt milk.  When I have a problem, I move forward, resolve the problem and then move on with life.

(..)  Part of that is understanding that quality issues regularly occur and that warranties and the dealership network are setup to address them.  There's no need for someone who has a problem with their new trailer to panic, or to cry, or to worry that they've thrown their money away on a piece of junk.


Damour's problem will be fixed with a minimum amount of fuss.
 
I hope that you're not talk about me when you say words : panic, cry , worry   .. ?
rp 171 , from Québec with not a good english writing lol
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Direct Link To This Post Posted: 19 Jul 2011 at 7:33pm
nascar, I am in no way endorsing the situation.  And, you're very correct that unless customers as a group demand better, the situation won't get better.  I encourage owners to bring their issues and experiences up with the manufacturers and dealers and to suggest realistic ways to improve.

But, nascar, don't ever make the assumption that I'm complacent.  I am, however, a realist.  I have no interest in crying over spilt milk.  When I have a problem, I move forward, resolve the problem and then move on with life.

The point of my post was not how things should be done or how the manufacturer could have done a better job in the first place.  I'm addressing the existing situation right now, today.  We have to deal with the way things are today.  Part of that is understanding that quality issues regularly occur and that warranties and the dealership network are setup to address them.  There's no need for someone who has a problem with their new trailer to panic, or to cry, or to worry that they've thrown their money away on a piece of junk.


Damour's problem will be fixed with a minimum amount of fuss.
Craig :: 2009 RP171 towed by a 2017 F150
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Direct Link To This Post Posted: 19 Jul 2011 at 7:09pm
Originally posted by Outbound

Your dealer will fix it and Forest River won't give you any problems.  Its likely just the gasket that needs to be replaced - its very easy to wrinkle/damage while lowering the air conditioner into place.


I've said the following before, and I'll likely say it again many times:

Buying a trailer is not like buying a new car that has been meticulously quality checked throughout the assembly process; you can expect the car to function flawlessly for years.  Buying a trailer is more like buying a new house, with many different trades involved in construction and assembled from many different components from different manufacturers.  You expect to call your builder back to fix the small problems which crop up.  Much the same can be said of buying a new trailer from any manufacturer.

Relax.  Expect to find a few, small problems with your new trailer.  Make a list and take it to your dealer to be fixed when its convenient for you.  This is the way the RV industry works.  Your dealer has staff on board to handle these problems - from dealing with Forest River's warranty department to correctly diagnosing and fixing your issue.
 
 
Well, I guess I'll get flamed again, but I can't keep my mouth shut.  The "RV industry works" this way exactly because of your willingness to accept it and not demand it be better.  Do you hear what you're saying?  No way will I ever "expect" to have issues after spending some serious cash.  I can't speak for new homes, since all I've ever owned are pre-owned, but I have a bigger issue just sitting there "expecting" problems with the finished product.
 
Put the RV maker's feet to the fire and demand more.  Demand quality.  Demand it gets done right the first time.  If I was an RV maker or RV dealer, I'd love to deal with customers that are only like you.  I'd have no responsibilities to live-up to other than to eventually get the problem fixed.  I'd have little accountability, nor would I have to really worry about putting out a quality product from the start, since you and others like you have set the standard for low-expectations and accepting how the "RV industry works".
 
 
"Ray & Connie"

- 2017 R-Pod RP-180
- 2007 Toyota Tacoma TRD-Off Road
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Direct Link To This Post Posted: 19 Jul 2011 at 11:27am
Your dealer will fix it and Forest River won't give you any problems.  Its likely just the gasket that needs to be replaced - its very easy to wrinkle/damage while lowering the air conditioner into place.


I've said the following before, and I'll likely say it again many times:

Buying a trailer is not like buying a new car that has been meticulously quality checked throughout the assembly process; you can expect the car to function flawlessly for years.  Buying a trailer is more like buying a new house, with many different trades involved in construction and assembled from many different components from different manufacturers.  You expect to call your builder back to fix the small problems which crop up.  Much the same can be said of buying a new trailer from any manufacturer.

Relax.  Expect to find a few, small problems with your new trailer.  Make a list and take it to your dealer to be fixed when its convenient for you.  This is the way the RV industry works.  Your dealer has staff on board to handle these problems - from dealing with Forest River's warranty department to correctly diagnosing and fixing your issue.
Craig :: 2009 RP171 towed by a 2017 F150
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