2023 R-POD 180 Hot Water Heater Not Heating

Hey there - new to the forum and a new owner here. We picked up our new 2023 R-Pod 180 from the dealer yesterday and are currently on our shakedown trip. We have owned a towable camper before (KZ Spree 24’ Bunkhouse) so we have experience with RV water heaters.

Our hot water heater is not heating. I’ve read other threads on the forum, and links for a few YouTube videos were watched to see if we could troubleshoot the problem. We’re plugged into shore power and have a full propane tank. We have water flow to the faucets. The breaker isn’t popped, and the switch outside on the hot water heater itself is flipped to on as well as the propane switch inside the camper. Neither the electric nor the propane seem to be heating the hot water tank. I can confirm that the tank is pressurized and I have checked it many times since set up yesterday afternoon, but the water in the tank is not hot. Before I call the dealer and they tell me to pack it up and bring it in, is there anything else you can think I may have missed? Thanks for any help you all can offer.

98HORN

Thanks, Jay. I have tried resetting both of those, and I can’t find any blown fuses or breakers. The water heater breaker is clearly marked. Is there a fuse in addition to the breaker that could be linked?

Well, dealer diagnosed the problem and it was not just me. The propane’s sensor had disconnected so the system wasn’t getting a lighting confirmation and would cut off after a few seconds. That’s been fixed. The electric heating element had a screw out, so they quickly replaced it and confirmed current is running through the unit.