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Topic Closed2017 171. Hot water won't stay lit.
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clickscrazy View Drop Down
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Posts: 106 		Direct Link To This Post Topic: 2017 171. Hot water won't stay lit.
    Posted: 23 Dec 2018 at 12:11pm
I did notice a bunch of what seems like ash back in there. I took the blower and blew it all out.

It will ignite, and burns for a few seconds, then cuts out.

Propane flow at stove seems fine.

What is the next step? Check valve of some kind, thermostat, connections?
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GlueGuy View Drop Down
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Posts: 2702 		Direct Link To This Post Posted: 23 Dec 2018 at 1:01pm
1 - If there is air in the gas line, it could just be having a time starting. Assuming that the furnace is "close by" (like it is on our 179), I would try to run the furnace. If that works, then it's not a gas delivery problem.

2 - I believe there is a thermocouple that senses whether the igniter worked. The WH will try 3 times (IIRC) to light. If it doesn't sense heat, then I believe it will give up until you power cycle it. If the thermocouple is bad, then it would display the behavior you describe.
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Richand Cindy View Drop Down
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Posts: 328 		Direct Link To This Post Posted: 23 Dec 2018 at 1:01pm
Does it work if you go outside and turn on the electric (make sure first there is water in the tank)?  Does the red light next to the inside switch stay lit?  These are two basic items to check
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clickscrazy View Drop Down
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Posts: 106 		Direct Link To This Post Posted: 23 Dec 2018 at 2:38pm
Furnace works great.

Dsi fault stays lit after it loses the light 3 times.

I will test the electric now to see if the heater works at all.

Manually keeping it lit does not work. Keeps shutting off.
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clickscrazy View Drop Down
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Posts: 106 		Direct Link To This Post Posted: 23 Dec 2018 at 3:09pm
Ok. I turned on electric, and water heats up fine. 

Tried propane again, but still no go.

Any other tips before I contact Suburban?
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Larry-D View Drop Down
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Posts: 113 		Direct Link To This Post Posted: 23 Dec 2018 at 3:30pm
Could be the controller board.  Our larger tt had the same symptoms when we brought it home.  I replaced the board after checking the other things, solved the problem.
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clickscrazy View Drop Down
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Posts: 106 		Direct Link To This Post Posted: 23 Dec 2018 at 3:39pm
Could you tell me where the board is located and we you got it from?
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Richand Cindy View Drop Down
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Posts: 328 		Direct Link To This Post Posted: 23 Dec 2018 at 4:08pm
I had the same problem.  Worked on electric but not propane and DSI light stayed on.  Had to bring to dealer for repair but never found out what was wrong with it.  It was under warranty.  Sorry cannot be of more help.
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Pete Brayton View Drop Down
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Posts: 126 		Direct Link To This Post Posted: 24 Dec 2018 at 6:37am
I had enough gas/pressure in my one propane tank to keep my stove lit but, not enough to light the water heater. I don't know if this could be your problem.
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David and Danette View Drop Down
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Posts: 1222 		Direct Link To This Post Posted: 24 Dec 2018 at 7:16am
  When we were low on propane the stove worked but the furnace did not. When I switched to a full tank of propane everything worked.
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