No Warranty

  I was told by the dealer when I bought my R-pod, that my warranty was good anywhere in the country.  This is absolutely not true.  If you hit the road right after buying an R-pod you basically have no warranty.  I bought my unit in West Virginia, and when I took it to a dealer in Portland, Oregon (Camping World) they kept it for 2 1/2 months and charged me $118.00 for the "warranty" work.  We lost almost the entire summer.  I also do not understand why a bran new unit had about 15 things wrong with it almost immediately.  How does the selling dealer not pick up on any of these -- they were major items like the water heater not working, the bath exhaust fan not working, etc.  R-pods have a wonderful reputation, but so far our experience has been very negative.    

The only dealer that is ever "required" to do warranty work for you is the dealer who sells it to you I'm afraid.

You have a dealer problem.  When we bought ours the RPod web page discussed this and advised purchase from a local dealer to fet warranty work.  Our dealer also told us that warranty work was not available everywhere.  And all functions were checked out and demonstrated to us before we left the dealership.  Sorry you didn't have a similar experience.

This is not an R-pod or Forest River issue ... it is prevalent across the entire industry unfortunately. Dealers do not want to take on and do warranty repair work on units that they did not sell, period. There is the occasional one that has a good rep, but those are very few and far between.

Best advice ever given to me was to buy locally so that you had a dealer to go back to if there were issues (which we have never had fortunately). Dealers will take care of "their" clients first and foremost. It's just the way that it is.

   We bought two Forest River campers a r-pod in Ohio in 2009 and a Vibe in Alabama in 2013 at the time we were living in south Florida. Both campers were repaired under warranty in Fort Myers Florida at a Camping World service center. The warranty covered all expenses it cost us nothing and the work was done within a reasonable amount of time less than a month perhaps in about two weeks. Things may have changed it seems companies in general through out the country are trying to save money how ever they can. The RV industry too may be making changes to save money by not honoring warranty work as they use to.