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Topic ClosedSafety Recall

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Keith-N-Dar View Drop Down
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Direct Link To This Post Topic: Safety Recall
    Posted: 16 Jul 2012 at 1:20am
Hope they don't recall mine:  that won't fit in my driveway.
Keith-N-Dar
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2011 R-Pod 177
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techntrek View Drop Down
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Joined: 29 Jul 2009
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Direct Link To This Post Posted: 13 Jul 2012 at 2:18pm
This is what it will look like when he goes to pick it up...
 
Aviator Travel Trailers
 
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Doug ~ '10 171 (2009-2015) ~ 2008 Salem ~ Pod instruction manual
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Direct Link To This Post Posted: 13 Jul 2012 at 1:24pm
Let us know how is goes and please post pics if you can.
"Ray & Connie"

- 2017 R-Pod RP-180
- 2007 Toyota Tacoma TRD-Off Road
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Direct Link To This Post Posted: 13 Jul 2012 at 11:21am
I received my recall letter from FR about 2 weeks ago and promply informed my RV dealer.
He immediately put in the order for the modifications.  I was called on July 10 that the parts were in and I could bring the pod in.  I took it inon July 12 and they said it is about a 3 hour job.  So I pick up the pod today about 4 pm.   I am very happy with the service that CRISP RV Center in Chocowinity NC has given us. 
Ben & Lorrie
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aatonna View Drop Down
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Direct Link To This Post Posted: 13 Jul 2012 at 10:05am
You need to call Susan Thornberg (574-642-3119 X 205).  I called 3 times until I got through.  She was very accommodating once I got through.
Art
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aatonna View Drop Down
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Direct Link To This Post Posted: 13 Jul 2012 at 10:01am
My AZ dealer is Tom's Camperland with stores on the far West side and in Tempe.
Art
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Direct Link To This Post Posted: 13 Jul 2012 at 8:48am
Has everyone heard from FR as of now-that have the models to be recalled? I sent our address and VIN to Susan two weeks ago and have yet to hear back. We bought ours from the first owner in NY and registered it here in NJ last year.
Chris and Walt
'10 RP-171 'Free Spirit'
'13 Dodge Durango Crew 5.7 L Hemi V8
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Direct Link To This Post Posted: 12 Jul 2012 at 11:13pm
Originally posted by aatonna

As I reported earlier, after my dealer was no help in getting started with the recall, I emailed the lady who signed the recall notice letter.  She never replied.  Later I received a voice message from my contact at the dealer telling me to call the lady at Forest River (the one I emailed) and arrange to have the parts delivered directly to me, then call for an appointment to install.  I found that to be a strange way of handling things.  I called the lady over two days, finally getting through today.  She confirmed that my dealer, the only one she has dealt with which requires this, was requiring delivery of parts to the customer then installation by the dealer.  Parts are supposed to be received by me next week.  I'll report back if I experience more problems getting this work done.  Feels like I have had to "pull teeth" to get this far!  Once done, I'll be taking a trip to see if mileage increases.
Which dealer is it? Mine couldn't do the work so she sent me to anthem rv and boat, it is there now.
BarbanJoe
010 Rpod 171
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aatonna View Drop Down
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Direct Link To This Post Posted: 12 Jul 2012 at 6:37pm
I asked the Forest River lady if the local dealer I am using is the only one in the Phoenix metro area, and she said, yes.  So I'm stuck.  All will be well if the work is done quickly and efficiently.
Art
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Keith-N-Dar View Drop Down
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Direct Link To This Post Posted: 12 Jul 2012 at 6:26pm
I don't know how much money I would spend witht that dealer in the future.  He needs to learn about "the voice of the customer."
Keith-N-Dar
Boris & Betty (Boston Terriers)
2011 R-Pod 177
2010 Ford F-150
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