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Rpod 2020 192 windshield |
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Dirt Sifter 
Senior Member 
Joined: 30 Dec 2018 Location: Right side OR Online Status: Offline Posts: 170 |
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 Topic: Rpod 2020 192 windshieldPosted: 01 Aug 2023 at 10:10am |
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The early 2020's did not have a front window. We searched, found, and bought one. All the new stuff without the unnecessary hassles of a front window.
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Greg n Deb 2020 195 HRE
'07 Tundra 5.7L., '17 Tacoma 3.5L. Both with tow packages 1 Puggle, 1 Chihuahua support staff |
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StephenH
podders Helping podders - pHp
Joined: 29 Nov 2015 Location: Wake Forest, NC Online Status: Offline Posts: 6417 |
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Posted: 31 Jul 2023 at 8:05pm |
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One of the reasons I did not purchase a new RPod or NoBo is the front window. If FR had included a travel cover, it would save a lot of these broken windows.
Rich, you might be young enough to enjoy that. We gave up tent camping because it was no longer enjoyable. My wife is much happier with the trailer.
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StephenH
Happy is the man that findeth wisdom,... ouR escaPOD mods Former RPod 179 Current Cherokee Grey Wolf 24 JS |
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raschurt
Newbie 
Joined: 04 Oct 2021 Location: SD Online Status: Offline Posts: 9 |
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Posted: 31 Jul 2023 at 5:55pm |
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So glad it went well. I ended up selling the trailer and returning to tent camping. Kodiak tent, cots, cassette toilet and fewer worries. My wife and I spent 37 years tent camping and are much happier.
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Rich S
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dcouch
Newbie
Joined: 26 Jun 2023 Location: Lone Tree, CO Online Status: Offline Posts: 3 |
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Posted: 31 Jul 2023 at 5:50pm |
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Thanks for posting the phone numbers for R-Pod, my front window cracked and broke into little pieces this weekend while camping in Elk City Kansas, it was fine when we went to bed but sometime in the middle of the night as far as we can tell it broke up. We could see where the rock chipped the window, about 1/3 of the way up on the passenger side of the trailer. Lucky the inside glass was fine as we had to drive back 750 miles to Denver the next day. Crud. Dave Couch
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Dave Couch
Lone Tree, Colorado |
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raschurt
Newbie
Joined: 04 Oct 2021 Location: SD Online Status: Offline Posts: 9 |
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Posted: 27 Jun 2022 at 12:14pm |
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After my nasty email to Forest River about their lack of customer service, I received a phone call from Rpod in Goshen, IN. They had the replacement window in stock and it would ship within 4-6 weeks. The dealer in Oregon doing the repair was amazed (insurance claim). The following day I received an email from the "Rpod Warranty Administrator," Tina Curtis (574) 535-1546 (ext.37124) telling me that the dealers were "calling the wrong number." They should call Hope Rowlison (574) 535-2538 (ext. 37199). I'm amazed a company wouldn't keep their dealers informed of phone number changes. I'm going to apply the 12 mil film outside and inside once the new window is installed. Not going to trade this one after looking at prices. :-)
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Rich S
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kennedto100
Newbie
Joined: 17 Sep 2020 Online Status: Offline Posts: 8 |
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Posted: 27 Jun 2022 at 12:02pm |
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I finally received my new windshield.
It took 6 weeks for it to arrive. I had to hound the dealer where I ordered it from to get info about its status. I live in Texas and I tried to order it from two local dealers that were not able/willing to submit the order. I finally was able to order from Sumner RV in Seattle. Ask for Alicia. 253-863-5644. She ordered it and had it sent directly to my house in Alpine, Texas. I was able to install it myself. It was two frames that screw together through the front of the RV. It also is double pane. Looks like the replacement is tempered glass as well. I am thinking I will trade this one in and get one that does not have this issue. I noticed on several models that one of the new features is an automotive style windshield. Tom
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offgrid
Senior Member
Joined: 23 Jul 2018 Online Status: Offline Posts: 5290 |
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Posted: 20 Jun 2022 at 6:03am |
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Don't just put back another tempered glass window. Ask the glass shop if they can do polycarbonate or acrylic, either of those will last much longer than the tempered glass will, unless you also cover the window.
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1994 Chinook Concourse
1995 RV6A Experimental Aircraft 2015 Rpod 179 - sold |
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raschurt
Newbie
Joined: 04 Oct 2021 Location: SD Online Status: Offline Posts: 9 |
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Posted: 19 Jun 2022 at 5:36pm |
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I'm beat, Rpod won't respond to two of their dealers who have tried to help us, the claims rep gets nowhere. I'm calling a local glass dealer for a custom repair tomorrow.
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Rich S
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raschurt
Newbie
Joined: 04 Oct 2021 Location: SD Online Status: Offline Posts: 9 |
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Posted: 14 Jun 2022 at 8:58am |
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For sure!
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Rich S
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Colonel Podder
Groupie 
Joined: 25 Sep 2020 Location: Lexington, SC Online Status: Offline Posts: 68 |
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Posted: 14 Jun 2022 at 8:55am |
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It's not good what you are going through. I feel your pain for you and the OP, and anyone else with this issue. Apparently customer service is non-existent with FR. Sadly a lot of companies these days have little or no customer service. Hopefully you can get resolution soon and start creating some good memories to help put this one behind you.
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2021 R-pod 196
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