Camping World customer service

We've now bought 3 TTs from Camping World.  No problems at all.  We've also not had them service anything.  I do my own service.  For parts Amazon and ebay.  Just yesterday I had to replace the valve in our larger TT's toilet because I didn't get all the water out and of course there was a hairline crack.  The valve and a new seal were $34.00 from Amazon.  I learned how to take the toilet out, take it apart, put in the new parts and put it back together.  It would have taken weeks to get it in for the service and would have cost a whole lot more.  Now if it were something major and under warranty it would be different.

I agree with the thought of "location specific". I'll go further and say it can even be "person specific". Some people really want to help us. Others (it seems) view us as a "rude interruption" to their day - resisting anyway they can.

I tend to favor "mom & pop" operations. There are fewer employees and it is easier to get a "feel" for who I will be dealing with.

Originally posted by furpod I hate to say it.. I use CW for research 99% of the time, but buy elsewhere.

That's pretty much me too.  If I'm in a hurry for something (don't want to wait 2 days for Amazon or E-Trailer, I'll go to CW.  For service, it is almost always easier and quicker to find another dealer or specialty shop (like for brakes or wheel bearings). 

TT

, same here!! 

IMHO - there are enough reputable RV dealers in my area, that I stay away from Camping World. The dealers I have dealt with have long term reputable employees that are truly experienced at what they do, I didn't get that same sense from our local Camping World.