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Topic ClosedCamping World customer service
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Bully View Drop Down
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Joined: 25 Feb 2018
Location: Mississippi
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Posts: 5 		Direct Link To This Post Topic: Camping World customer service
    Posted: 24 Mar 2018 at 9:58am
Has anyone else had horrible customer service from camping world ???
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GlueGuy View Drop Down
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Joined: 15 May 2017
Location: N. California
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Posts: 2660 		Direct Link To This Post Posted: 24 Mar 2018 at 10:11am
I don't know how common it is, but the subject comes up once in a while.
bp
2017 R-Pod 179 Hood River
2015 Ford F150 SuperCrew 4WD 3.5L Ecoboost
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Joined: 07 Apr 2016
Location: Greenbrier, TN
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Posts: 3419 		Direct Link To This Post Posted: 24 Mar 2018 at 10:20am
IMHO - there are enough reputable RV dealers in my area, that I stay away from Camping World. The dealers I have dealt with have long term reputable employees that are truly experienced at what they do, I didn't get that same sense from our local Camping World.
Mike Carter
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" I had the right to remain silent, I just didn't have the ability."
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Joined: 25 Jul 2011
Location: Central KY
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Posts: 6128 		Direct Link To This Post Posted: 24 Mar 2018 at 10:26am
I hate to say it.. I use CW for research 99% of the time, but buy elsewhere.
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Joined: 13 Jan 2012
Location: Lyndonville, VT
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Posts: 4517 		Direct Link To This Post Posted: 24 Mar 2018 at 11:29am
LOL , same here!! 
Leo & Melissa Bachand
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Joined: 23 Nov 2012
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Posts: 1797 		Direct Link To This Post Posted: 24 Mar 2018 at 11:51am
Like any other chain it's entirely dependent on the local store and its staff. Some good, some bad.  
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Posts: 1449 		Direct Link To This Post Posted: 24 Mar 2018 at 11:51am
Originally posted by furpod

I hate to say it.. I use CW for research 99% of the time, but buy elsewhere.

That's pretty much me too.  If I'm in a hurry for something (don't want to wait 2 days for Amazon or E-Trailer, I'll go to CW.  For service, it is almost always easier and quicker to find another dealer or specialty shop (like for brakes or wheel bearings). 

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Joined: 24 Nov 2009
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Posts: 1218 		Direct Link To This Post Posted: 25 Mar 2018 at 6:31am
Originally posted by CharlieM

Like any other chain it's entirely dependent on the local store and its staff. Some good, some bad.  
I agree we had all our warranty service done at the Fort Myers, Florida Camping World for our R-Pod and Vibe and we thought the service was very good. But that could of been that location and at that time. We are now needing a new microwave replacement and Camping World has the best price for a Dometic microwave. But their service fees I think are on the high side. We will install the microwave ourselves. 
2018 Vista Cruiser 19BFD (2018-              
2012 Vibe 6503 (2014-2019)
2009 r-pod 171 (2009-2014)
Middle Tn
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Direct Link To This Post Posted: 25 Mar 2018 at 6:59am


I agree with the thought of "location specific". I'll go further and say it can even be "person specific". Some people really want to help us. Others (it seems) view us as a "rude interruption" to their day - resisting anyway they can.

I tend to favor "mom & pop" operations. There are fewer employees and it is easier to get a "feel" for who I will be dealing with.

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Joined: 13 Jan 2012
Location: Lyndonville, VT
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Posts: 4517 		Direct Link To This Post Posted: 25 Mar 2018 at 8:13am
agree! The dealership that we buy from is family owned and rwally aims to please and takes care of their customers.  
Leo & Melissa Bachand
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